Telephone Interviewers (Temporary)

KHR Recruitment are looking for Temporary Telephone Interviewers to join a leading business in the Ashford area.

This project will start on Saturday 18th January and will run for 2-3 weeks. Please note you must be available for the full duration of the project.

The Telephone Interviewers will join a busy team and will be responsible for undertaking consumer market research on behalf of various clients and to accurately record all answers in a specialist database to support the quality of consumer services.

NO SALES!

To be suitable for this role you must be immediately available, professional and articulate, able to communicate effectively over the phone and proficient in computer, Microsoft and system use.

Hours of work will be Monday-Friday 4pm-9pm + additional hours and weekend shifts for exceptional candidates.

Pay will be £8.21 per hour.

If interested please apply ASAP or get in touch with KHR Recruitment Specialists.

Order Processor (Technical Sales)

Are you looking for a new and exciting role? Would you like to join a reputable, friendly family run business?

Salary: £18,000 – £21,000

Benefits include: 20 days annual leave + Bank Holidays, pension Scheme, parking on-site

KHR are working with a successful manufacturing company based in Marden who are seeking a switched on and motivated Order Processor (Technical Sales Advisor) to join their team.

Key responsibilities include:-

– Telephone and email correspondence to external and internal clients
– Offering a range of product knowledge to new clients/existing clients
– To update and keep track of the internal CRM system (updating information)
– To keep the despatch paperwork organised and on occasions, perform manual duties as and when needed
– Ensuring a high level of customer service when advising quotations/sales orders/invoicing/purchasing
– To maintain the office and systems in a neat and tidy manner

Personal Attributes:-

– Customer service experience
– Self Motivated
– A level in Maths would be advantageous (but not essential)
– Confident telephone manner
– Basic Microsoft IT skills
– Works well under pressure as well as in a team

The working hours are Monday to Thursday (08:00 – 17:00) Friday (08:00 – 16:00).

Salary: £18,000 – £21,000.

If you think you could be the right fit for this position, please apply or email your CV . Alternatively, call Eleni on 01622 822 807 for more information.

Spanish Speaking Customer Service Advisor – Temporary

Spanish speaking Customer Service Advisors/Telephone Interviewers needed on a short-term, temporary assignment in Ashford.

This project will run from 13th-24th January and the hours of work will be 9am-4pm Monday to Friday + some weekend working.

Our client will need someone who is a fluent Spanish speaker and able to communicate with clients over the phone. You will be responsible for running telephone based market research surveys and noting all answers and details onto the in-house system.

Previous telephone or customer service experience would be a benefit.

Pay will be £8.21ph.

If interested please apply ASAP or get in touch with KHR Recruitment Specialists.

Temporary Customer Service Advisors

KHR Recruitment are looking for up to 10 Customer Service Advisors for a temporary assignment with an established business in the Ashford area.

The Customer Service Advisors will join a busy team, undertaking consumer Market Research for the local area.

To be suitable for this role you must be immediately available, professional and articulate and proficient in computer, Microsoft and system use.

Hours of work will be Monday-Friday 1pm/4pm-9pm + additional hours for exceptional candidates.

Pay will be £8.21 per hour. Up to a month’s work for the right candidates.

If interested please apply ASAP or get in touch with KHR Recruitment Specialists.

Resolutions Handler (Complaints)

We are currently recruiting for a fantastic financial services organisation based on the outskirts of Sevenoaks (own transportation will be required) that are seeking to recruit an experienced Complaints / Resolutions Handler to join their thriving team.

Benefits: Excellent progression and career development within the company, Free off-site parking, 25 days holidays, Subsidised gym membership, Private medical insurance after probation, Life insurance etc.

Please note you must be flexible and able to commit to the following shifts:
Hours: Rota shift working based on 8am-8pm Weekdays and 9am-5pm Saturdays, Sundays & Bank Holidays (time off in lieu for weekend hours)

The role will require you to handle complaints including liaison with company external contacts, customers and the Financial Ombudsman Service by telephone and correspondence, ensuring accuracy and compliance with the company’s processes and procedures.

Duties will include:
*Investigate complaints in accordance with the company complaints procedure
*Liaise between customer and external agencies to obtain a resolution
*Research root causes of complaints
*Ensure regulatory responses are issued accurately within the deadline

Key skills and experience required:

*Previous complaints handling experience
*Financial services industry experience would be a distinct advantage
*Outstanding inter written and verbal communications skills, both internally and externally
*Team player
*Flexible
*Results orientated
*Organised with high attention to detail
*Must drive and have own transportation due to location

Apply now for this excellent opportunity!