Helpdesk Support (PSF / PS Financials & SQL Server)

Helpdesk Support role

Full time preferred, could be flexible to offer part time for the right person.
Salary is dependent on experience

Predominantly home based, but must be flexible to travel to clients as and when required.

The company
Our client is an established consultancy company working in the education finance sector now in their 9th year of trading.

They are a friendly team and have a positive, upbeat, happy culture. They pride themselves on being flexible and provide a good work life balance, but in return they want and expect commitment, passion and hard work.

Aside from a general helpdesk on PSF they also have a hosting platform and have designed various software packages that you could be offering support on.

Person Specification
*Prior software helpdesk experience – 1st and 2nd line user support
*Knowledge of financial software in an education-based setting would be essential.
*The majority of their clients use PS Financials software, therefore experience of this would be highly desirable.
*SQL Server knowledge required
*IT based degree or equivalent qualification would be preferred but not essential.
*User training experience – individual 1-1 and multi-user as and when required.
*Good communication skills – phone, email, face to face
*Good presentation skills – screen sharing, PPT, face to face etc.

They pride themselves on going that extra mile for their clients and want their staff to have that same can-do attitude.

They aim to ensure all client requests are fulfilled; managing all expectations to ensure that they always remain happy with the service that they receive.

As a member of the team you will be expected to present a professional image of yourself and the company at all times. This will require home working therefore a high level of self-motivation is required.

You will need a clean driving licence and access to a vehicle. You will also need a clean enhanced DBS check which will be initiated by the firm at the time of employment.

Please contact to discuss further

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

IT Help Desk Support

Help Desk Support
Location: West Malling
Temp: 3-month Contract
£12 to £18ph

As part of the Technical Support Team to support the IT Help Desk you will be assisting with first-line fault diagnosis (initial, basic advice) and rectification of PC/laptop, table, printer and software problems. Operation of the IT Help Desk including call logging, allocation, progression, escalation, reporting and other administrative duties.

1.To provide first-line and some second-line fault diagnosis and rectification of problems reported via the I.T. Help Desk, progressing and escalating calls according to priority, current targets and maintenance contracts, liaising with technical staff and dealing with third-party maintenance companies, with customer care being of paramount importance.
2.To undertake customer support tasks for corporate software and desktop operating systems, including Microsoft Windows, Microsoft Teams, Skype for Business, Microsoft Office/365 applications, Intune, Outlook and Exchange Online.
3.To possess an understanding of networking and server operating systems, such as Microsoft Windows Server and Red Hat Enterprise Linux, to perform basic support tasks including installation of security patches.
4.To install distributed hardware, including PCs, laptops, servers (to basic Council server configuration), mobile devices, printers, etc. and appropriate desktop, server and mobile device operating systems and application software using appropriate tools including Microsoft Endpoint Manager Configuration Manager.
5.To carry out preventative maintenance of I.T. hardware and peripheral equipment in accordance with manufacturers’ instructions.
6.To carry out and monitor security backups of Windows and Linux servers on a regular basis and as prescribed, recording and progressing failures as required, and maintaining detailed records for audit purposes.
7.To carry out recovery and restoration of data on Windows and Linux servers, under guidance of senior officers.
8.To troubleshoot and resolve software problems through the use of remote control software.
9.To undertake the electrical testing (PAT) of all IT equipment, requiring both visual and machine-aided tests, then accurately record test results on relevant paperwork and against equipment entries on the I.T. inventory database. To also ensure that equipment is correctly labelled to reflect test results.
10.To provide assistance to the Senior Technical Support Officers, when required, to carry out network hardware installation, configuration, and fault diagnosis (using network monitoring tools), including the basic configuration of network switches to current networking standards.
11.To provide help, assistance and hardware installation for home workers and to make home visits, when required, to resolve support issues.
12.To assist in the administration of the IT Help Desk, including logging reported faults, recording responses, updates and resolutions; also to provide assistance with general administration duties including maintenance of the IT Inventory system and use of the Integra financial system.
13.Subject to monitoring by the Technical Support Manager, to allocate, progress and escalate calls according to priority, current targets and maintenance contracts.
14.Use of hardware and software asset management systems, word processing, spreadsheets and other computer systems to produce reports, documentation and correspondence as required for IT Services, such as hardware and software reporting and license documentation.
15.Subject to career grade and training, to provide assistance and backup, where required, to the Senior Technical Support Officers in the deployment of simple software packages via software distribution tools.
16.Assistance with the implementation of features and procedures to ensure the security of systems and privacy of data, including security hardening, anti-virus and endpoint security products.
17.Adherence to procedures, standards and policies, including the need to maintain information security, data confidentiality, or privacy, throughout all aspects of the duties.
18.Attendance at training courses as required.
19.Other duties as required within the scope of the post.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Reporting and Systems Support (FMCG)

Reporting and Systems Support

KHR is currently assisting a leading National FMCG business based near Maidstone who is looking to hire an experienced Reporting and Systems Support

A successful candidate will be good at interacting with people and understanding their requirements, have good SQL knowledge and ideally some knowledge of Prophet.
The learning curve will be steep, and there is a broad set of knowledge to pick up, but it is a fun and rewarding industry to work in for an inquisitive individual.

Your job will be split between two main areas. For half your time you will be working with the users with reports, understanding their needs and developing solutions to these requirements. For the rest of your time you will be working through the support desk, working with the systems team to resolve user problems with business systems.

Duties
*Report definition, creation & implementation
*Responsible for reporting environment & report development process
*Daily work on support system to resolve outstanding queries
*Work within systems team to support and document existing and new workflows
*Advocate good BI design and usage within the business
*Actively moving users from data heavy reports to aggregated dashboards
*Some data analysis work
*Active problem solving
*End-user system support for supply base
*Phone cover one week-end in ten with ad-hoc evening support during cover week. Small chance of having to attend site out of hours for emergencies.

Requirements
*Experience in a similar FMCG industry
*Data analysis
*Experience of database technologies beneficial – particularly SQL querying
*Report writing (PowerQuery in Excel as an example)
*Excel Macro / VBA knowledge
*If you have knowledge of Prophet this would be preferred
*Excellent communicator
*Highly numerate
*Autodidactic
*Creative thinker with strong problem solving skills
*Logical & systematic
*Full, clean driving licence
*Willingness to work occasional unsocial hours

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

.NET C# Developer

Are you a Developer with experience in .Net and C# looking for a new challenge?

KHR Recruitment Specialists are currently partnered with a small steadily growing business near Tunbridge Wells in Kent who are looking for a talented Developer (C# / .NET) to join their small but remarkable team.

Key Duties
* Build web projects using existing system architecture and codebase.
* Maintain existing system architecture and codebase.
* Extend and improve existing system architecture and codebase.
* Analysing requirements to design solutions.

Required skills to be considered for the Developer role:
* Minimum 1-2 years experience as a .Net / C# Developer
* Visual Basic
* WebAPI Development (REST/SOAP)
* SQL Server
* Javascript / JQuery
* HTML5 & CSS
* Must drive and have own car due to office location

Please apply with a CV ASAP or get in touch with Nicola Roberts at KHR Recruitment Specialists for more information.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Front-End Developer / Designer

Front-End Developer / Designer

Are you a Developer/Designer with experience in HTML and CSS with a flair for design?

KHR Recruitment Specialists are currently partnered with a small steadily growing business near Tunbridge Wells in Kent who are looking for a talented Front-End Developer/Designer to join their small but remarkable team.

Required skills to be considered for the Developer/Designer role:
*HTML & CSS
*Good design portfolio
*Knowledge of a range of design tools – InDesign, Illustrator, Photoshop etc
*Must drive and have own car due to office location

Ideally looking for someone with 1-2 years’ experience but would also be happy to consider someone at the start of their career who is trained/educated in this area and looking for hands on exposure.

Please apply with a CV ASAP or get in touch with Nicola Roberts at KHR Recruitment Specialists for more information.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Quantitative Analyst (Python)

Quantitative Analyst (Python)

Our client based near Orpington is seeking an Analyst with excellent Python skills.

This position will be focused on undertaking stocks and shares research, evaluating algorithmic trading models and developing trading strategies. If you join this business you will be looking at financial results, market prices, and industry factors that may affect the price of a company’s stock and using this data to develop trading models.

Full training in trading analysis methods will be given and previous experience of stocks and shares trading is not essential, but would be advantageous.

Requirements
*Minimum of 18 months of industry experience in Python
*Microsoft Office Suite (Excel, PowerPoint)
*Strong background/education in Mathematics, Computer Science or Quantitative finance
*Strong ability to combine data science with statistics
*Strong written and oral skills, ability to explain modelling results to non-technical audiences
*Experience in stock, investments, financial markets preferred

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Power Apps Developer

Power Apps Developer – Contract, £300 – £500 a day

We have an excellent opportunity to join a very well-established organisation that are seeking to recruit a data migration and app developing specialist to join their business on a short-term contract (length tbc).

Duties will include:

*Developing apps for already identified business requirements
*Tweaking the apps in response to user acceptance testing
*Documenting the finished apps according to company requirements
*Training the in-house IT team to administer the apps in business-as-usual
*Ensuring the in-house analysts have appropriate access to the underlying data – providing training and/or documentation as required

Background required:
*Previous experience of power app development
*Extensive data migration experience
*Previously delivered training on apps administration
*Outstanding communication skills
*High attention to detail
*Relevant system qualifications

If you are available immediately and can commit to a short-term contract then apply now!!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Business Intelligence Manager

Our customer a leading IT solutions provider is seeking to fulfil a role for a Business Intelligence Manager. You will be the Lead on the development of Business Intelligence (BI) and analytics to enable the business to make timely and effective decisions that support excellent customer service and operational effectiveness.
Produce quality analysis identifying opportunities for performance improvement and efficiencies. Support the development of strategic business and workforce planning.

Main Duties:
*Lead on the implementation of the Strategy and road-map and delivery of key outcomes
*Develop and provide quality reporting and analysis to help shape and monitor the execution of strategy including Financial Performance, Business Development and Customer experience.
*Effectively use statistical tools, data modelling, visualisations and narrative to identify and present meaningful trends to different audiences.
*As a Business Intelligence Manager you will develop, document and ensure adherence to corporate reporting standards and processes.
*Develop BI/analytical capability within the Strategy & Governance team and the wider business
*Relationship management working as part of a team
Desirable Requirements:
*Level 4 qualification (preferably in a statistical/analytical discipline) or equivalent experience
*Substantial experience using Power BI for enterprise reporting
*Experience in performance management and analysis including the design and development of performance management systems to support the achievement of organisational goals
*Experience in working with large and varied datasets including financial, commercial, customer, operational and workforce data.
*Experience in using statistical and analytical tools
*Excellent working knowledge of Power BI, SQL, DAX & ETL Tools
*Excellent knowledge of MS Office including Excel, Word and PowerPoint
*Knowledge of best practice performance management, statistical and analytical tools.
*Existing knowledge of ServiceNow and Salesforce would be beneficial as is Azure Pipelines and Microsoft synapse.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Business Analyst

Our customer a leading IT solutions provider is seeking to fulfil a role for a Business Analyst. You will be the key role in solving business challenges by improving organisational practices and processes.
Reporting to the Strategy and Consulting lead and working closely with Senior stakeholders, you will conduct research using business intelligence and data analytic tools to understand how changes to processes, products, services and software can create efficiencies and add value.
You will also be a leader working with your peers and external partners to understand how new data analytics technologies and market trends can be leveraged to deliver positive business outcomes and help to develop and implement best practice standards and guidelines
The role requires a broad range of knowledge spanning Business, Applications, Data, Technology, Security, Service and Commercial influences. It is also critical to have the ability to communicate ideas to disparate stakeholder communities using clear and concise language, including executive staff, business sponsors and technical resources

Minimum Requirements:
*Educated to degree level or with equivalent industry experience
*Experience in using Business Intelligence tools to deliver data-driven business insights
*Experience of data modelling and analytics and communicating finding effectively to disparate stakeholder communities.
*Breadth of architecture knowledge spanning Business, Applications, Data, Technology, Security and Service
*Excellent verbal and written communication skills, with the ability to communicate concepts clearly and concisely to a non-technical audience.
Desirable Requirements:
*Experience in using tools such as PowerBI and or Azure Synapse
*Certifications in Azure data and analytics
*Experience in using ServiceNow ITBM
*Experience of using Six Sigma
*Experience of using modelling notations such as ArchiMate, BPMN, DMN, CMMN, UML etc
*Open Group TOGAF Certified
*Management of cross functional delivery teams
*Exposure to business change that has employed cloud environments.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Architect Enterprise Lead Solutions

Our customer a leading IT solutions provider is seeking to fulfil a number of positions for Technical Architects. You will be the key technical representative on one or more transformation initiatives, working closely with the business and/or senior client stakeholders. Reporting to the Strategy and Consulting lead, your objective will be to create positive business outcomes by developing and delivering strategies and transformation road-maps that will achieve business objectives.

As a technical leader, the Technical Architects will also work with peers and external partners to understand how new technologies and market trends can be leveraged and brought to bear for the benefit of both the company and its clients.
The role requires knowledge and experience across Enterprise Architecture, Strategy and Consulting, alongside a breadth of exposure to Applications, Data, Technology, Security, Service and Commercial influences. It is also critical to have the ability to communicate ideas to disparate stakeholder communities.

Some of the roles require a broad range of knowledge spanning Applications, Data, Technology, Security, Service and Commercial influences, to help develop integrated solutions spanning hybrid (data centre and cloud) environments to influence a customer’s technology strategy

Minimum Requirements:
*Educated to degree level or with equivalent industry experience
*Breadth of architecture knowledge spanning Business, Applications, Data, Technology, Security and Service
*Excellent verbal and written communication skills, with the ability to communicate concepts clearly and concisely to a non-technical audience.
Desirable Requirements:
*Certification in architecture frameworks such as TOGAF
*Experience and/or certification in other IT frameworks such as ITIL, IT4IT, SAFe and or COBIT
*Experience in developing and or overseeing solutions using Microsoft 365 components including Office 365
*Management of cross-functional and multi-skilled delivery teams.
*An understanding of marketplace trends.
*Management of cross-functional and multi-skilled delivery teams.
*An understanding of marketplace trends.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…