Customer Service & Order Processing (Temp)

Customer Service & Order Processing (Temporary)

We are looking for Customer Service and Order Processing staff to join a leading business based in Medway on a temporary basis.

This will be to start ASAP. It will initially be 2 weeks, but could be extended up to 3 months.

Monday – Friday, 8am – 5pm

Key Responsibilities:
– Processing of orders that would usually be ordered online ensuring that all approvals, discounts, special requirements are in place.
Assisting with transferring customers from one online portal to another portal due to new ERP system.
– Assisting with and resolving account login issues.
– Set up customer records, maintaining and actioning amendments to customer accounts.
– Daily liaison with external customers and internal departments including sales, finance and customers via telephone & email to discuss and resolve customer and system queries.
– Delivering first class customer service, ensuring the customer has a satisfactory customer experience.
– To help ensure that all aspects of daily/weekly/monthly tasks are completed in a timely fashion.
– Working as part of a team, helping to achieve the KPI’s set for the team.
– To assist on any other ad-hoc administration duties as required by your supervisor.

Key skills:
– Experience within administration/order processing/customer service/operations (office based)
– Able to demonstrate excellent customer service skills
– Problem-solving skills
– Have used a CRM system and can follow clear instructions and procedures
– Exposure to a B2B environment would be highly beneficial
– Excellent communication skills verbally and written.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Testing / Fault Finding Engineer – PCB’s/electrical components

Testing / Fault Finding Engineer – PCB’s / Electrical components

The company
Our client is a global business with over 1500 employees and HQ’s in 10 locations. They have been operational for over 100 years and continue to grow 15% YOY.

They understand that people are key to their ongoing success and recognise and value and contribution that the teams make. In return for your hard work they offer full and rewarding careers, competitive benefits and great opportunities in a supportive and dynamic environment.

The role
To ensure that manufacturing resources required for the production process are available, operational and maintained so that the production system is able to operate effectively with a focus on electronic production support.

Duties
*To investigate and repair to component level production failure PCB’s
*Identification of process and equipment requirements to ensure production output and quality can be achieved
*Introduction of new products from initial design and prototypes through to mass production
*Preparation of proposals/justifications for production equipment
*Identify, investigate, and implement production process improvements
*To investigate and rectify day to day production problems and repair of test fixtures
*Build electronic circuits to improve test equipment
*Working with outside contractors scheduling planned maintenance and carrying out regular scheduled maintenance on production equipment.

Person Specification
*HNC in Electronic Engineering or equivalent
*2 years’ minimum experience within an electronic engineering role
*Certificate courses for manufacturing would be advantageous
*Prior electronic engineering experience in a manufacturing industry would be preferred
*Working with manufacturing equipment and an understanding of Lean methodology would be advantageous
*SAP knowledge would be good
*Strong communicator verbally and written
*Pro-active and able to take ownership
*High attention to detail
*A good thinker and active listener
*Good time management skills
*Highly motivated and have a passion to contribute to the success of the business
*Good problem solving skills
*Self-starter with the ability to quickly learn about new processes

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Accounts Assistant

Are you qualified or studying towards your AAT? Looking for the opportunity to join a leading financial service provider in Kent?

Tremendous opportunity to join a reputable and professional service provider at their office based in Chatham.

This finance business are seeking an experience Accounts Assistant to report directly to the Head of Finance.

Role and Responsibilities

– Post invoices, payment and receipts using Sage
– Bank reconciliations
– Monitor management fees, expenses and credit cards
– Assist with payroll
– Monthly income audits and reconciliations
– General assistance to the Head of Finance.

Candidate Profile

– AAT part/ fully qualified
– Accounts experience (2+ years)
– Sage knowledge
– Microsoft office experience

On Offer

£20,000 – £25,000pa DOE

25 days holiday, plus 1 day off for your birthday, plus bank holidays. Pension. Medical. Parking.

Monday to Friday 37.5 hours per week.

For more information, and to be considered please contact Hannah at KHR – Recruitment Specialists.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

7.5T Driver (C1)

Job Role: 7.5T Multi-drop Driver

Location: Chatham Kent

Salary: £9.50 – £10.50 ph DOE

Full Time – Temporary-to-Permanent Position

Description:
Our client currently has an expanding business which has just merged with another leading organisation and they are seeking an experienced driver who has a background in delivery/multi-drop. No two days are the same, they can vary dependant on client requirements. The cover everything from small parcels to furniture.

Job Role:

* Multi-drop to local areas such as Maidstone and Medway. Drops will be around 12-15 per day
* There is a chance that you will be required to travel to locations such as the midlands, but these are around 1 or 2 drops
* Average week is 40 hours, Monday – Friday. Client averages an 8 hour day which can start from 05:30am – 08:30am
* Must hold a full clean UK driving licence
* Digi Card & CPC
* Must be physically fit as heaving lifting of furniture and parcels is involved in this role
* Customer service skills are required
* Ideally a minimum of 1 years experience driving

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…