Administrator (Maternity cover)

Do you have administration experience ideally within construction? Are you looking for a long term temporary contract which has a possibility on going permanent?

We are looking for an Administrator to work with a Mechanical & Electrical engineering company Company based in Dartford.

Duties of the role include:

– Manage the Resource Planner, daily
– Place orders for items required for jobs & coordinate deliveries
– Raise Purchase Orders
– Responsible for company vehicles MOT’s, tax, services, accidents, etc
– Organise meetings/Calendar invites
– Ensure smooth running of the office on a day-to-day basis
– Support staff members
– Work closely with Accounts & Payroll
– Booking transport & accommodation
– Dealing with correspondence, queries and issues
– Responsible for updating of Accreditations/Client Portals/Audits
– Manage and update the live job books, daily
– Collate invoices and ready for Accounts to process on a monthly basis

The ideal candidate will:

– Be IT literate, including Microsoft Office and Outlook
– Have a high standard of written and oral English and Maths
– Construction background in Administration

Maternity cover with the possibility of going permanent

Monday to Friday

To be considered please apply today; alternatively please call Vicky at KHR Recruitment Specialists on 01622822810.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Customer Services Quality Coach

Our client is a leading distributor of consumer goods.

They are currently seeking a Customer Services Quality Coach to join them on a fixed 12 month maternity cover contract, starting in May 2019.

The Customer Services Quality Coach will be responsible for delivering coaching sessions, motivating and challenging colleagues to achieve goals by identifying quality improvements through evaluation interactions in software on a daily basis. You will also help Managers to identify training needs and work with the Customer Service Improvement Team Lead to develop training plans, support onboarding and coach the team in providing quality support with contact handling in all stages of service. You will report directly to the Customer Service Improvement Team Lead meeting monthly targets and demonstrating improvements week on week.

The ideal candidate will be able to demonstrate exceptional levels of Customer Service and experience in ‘going the extra mile’. You will be able to work under pressure and meet customer SLA deadlines. Have the ability to understand process and procedure and recommend improvements. Ability to coach agents on how to have high quality interactions and deliver exceptional Customer Service. Have previous coaching experience within a Customer Service environment. Good MS and Office skills (mainly Word and Excel).

This is an excellent opportunity to join an organisation who can offer ongoing development and progression coupled with a competitive salary and benefits package.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Technical Customer Service Advisor

Technical Customer Service Advisor

The Role

Consistently provide high levels of technical customer service to a range of customers via fax, email and telephone including order placing, data input, effective complaint resolution and other technical customer service related issues.

Proactively keeping customers informed of any issues that may affect their order and ensure these are rectified where possible to the customer’s satisfaction. Working with a comprehensive and thorough understanding of process and procedure.

Key areas of responsibility:

*Accurate and timely input of customer orders via SAGE 1000 back office system
*Management of time to ensure high level of productivity and order throughout
*Understanding of processes and procedures to minimise input error and ensure good customer service is given
*Build effective and lasting customer relationships through the provision of high levels of service delivery, problem resolution and the empathetic management of customer expectations
*Liaise directly with customers on price and stock availability requests
*Develop high levels of product knowledge in order to answer questions relating to the product ranges
*Proactively, creatively and effectively manage customer complaints ensuring they are resolved in the most timely, cost-effective and appropriate manner

Skills & Experience

*Minimum of 1 years’ experience within a technical customer service or call centre environment
*Good data entry experience
*B2B exposure would be preferred
*Excellent communication skills
*Self-motivated with a proactive approach and demonstrates a ‘can do’ attitude
*Ability to focus on solutions rather than problems
*Expresses passion and enthusiasm within the role
*Proven track record in delivering quality as a first priority
*Quick to adapt and learn new skills
*Good MS Office skills

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Stock Control Coordinator – FMCG

Do you have Stock Control experience? Are you enthusiastic and confident?

I am currently recruiting for a Stock Control Coordinator to work with a FMCG Business based in Dartford.

In this role you will need to be confident in delivering the best service levels to both customers and suppliers to maximise productivity and reduce duplication.

Responsibilities as a Stock Control Coordinator:

– Manage and maintain stock control
– Coordinate stock and arrivals across multi sites in the UK and Europe
– Management of Customs Clearance and safe delivery of goods post customs / duty procedures
– Manage and control the daily flow of product through the warehouses and packing sites, to
and from the ports, and to customers
– Facilitate the system for consignment entry
– Produce accurate reports on the volumes of products imported and sold when required using
statistical analysis
– Record and report wastage figures
– Be the principal contact for the Commercial Team and the Packhouse for the management of
stock arrivals
– Attend meetings with clients and suppliers
– Liaise with growers and suppliers for weekly ordering

The ideal candidate will need to have experience of working with Supply Chains, Customer Clearance, Logistics and Stock Management ideally with a Fresh Produce background, working with suppliers. The candidate will need to have strong communication & IT skills with knowledge of current stock control programmes and protocols.

Basic Salary: 22k up to 26k (Depending on experience)
Benefits: Pension, Bonus, On Site Parking, Holiday
Working week: Monday to Friday / 9am to 5:30pm

If you feel this Stock Control Coordinator opportunity could suit you please contact Vicky at KHR Recruitment on 01622 822810.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Database Administrator

Database Administrator
Dartford
£21,00/pa plus 21 days holiday (plus bank holidays)

Do you have experience working as a Database Administrator?
Do you have experience working with a CRM system?

Our client, a bespoke supplier of luxury brands, are currently looking for a Database Administrator / Estimator to join their sales and purchasing team.

This is a fantastic opportunity to join a leading, reputable business with constant growth year on year.

Your Responsibilities as a Database Administrator;

* Register all qualified projects to the company CRM system
* Upload and process quotations onto CRM
* Provide suitable specifications
* Produce estimates
* Develop, and maintain key relationships with clients and suppliers

Skills and Experience;

* Previous experience working with a CRM system
* Previous experience working within a similar environment
* Proficient use of Microsoft Office systems – excel, word, outlook
* Excellent customer service and communication skills
* Well organised & self-motivated with an eye for detail

The successful candidate will receive training in their specialised manufacturing and estimations processes.

Working hours: Monday to Friday 8:30am until 5:30pm.
Salary: Up to £21,000/pa (depending on experience)
Benefits: 21 days holiday (plus bank holidays and an extra day for each year of service up to 25 days) and Government auto enrolment pension scheme.

For more information and to be considered for this position please apply today; alternatively, please contact Jane Hardy at KHR Recruitment on 01892 708 704.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Services Advisor – Part Time

We are currently recruiting for a very well-established organisation that are seeking to recruit an experienced customer service professional to join their organisation on a part-time basis.

Part-time hours: 3 full days a week 8:30am until 5:30pm (you must be able to commit to a Monday or Friday, ideally both)

Consistently provide high levels of technical customer service to a range of customers via fax, email and telephone including order placing, data input, effective complaint resolution and other technical customer service related issues.

Proactively keeping customers informed of any issues that may affect their order and ensure these are rectified where possible to the customer’s satisfaction. Working with a comprehensive and thorough understanding of process and procedure.

Duties will include:

Accurate and timely input of customer orders via SAGE 1000 back office system
Management of time to ensure a high level of productivity and order throughout
Understanding of processes and procedures to minimise input error and ensure good customer service is given
Build effective and lasting customer relationships through the provision of high levels of service delivery, problem resolution and the empathetic management of customer expectations
Liaise directly with customers on price and stock availability requests
Develop high levels of product knowledge in order to answer questions relating to the product ranges
Proactively, creatively and effectively manage customer complaints ensuring they are resolved in the most timely, cost-effective and appropriate manner

Skills & Experience

Previous experience within a technical customer service or call centre environment
Good data entry experience
B2B exposure would be preferred
Excellent communication skills
Self-motivated with a proactive approach and demonstrates a ‘can do’ attitude
Ability to focus on solutions rather than problems
Expresses passion and enthusiasm within the role
Proven track record in delivering quality as a first priority
Quick to adapt and learn new skills
Good MS Office skills

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Planning Administrator with finance

Admin support with finance

Do you have experience with dealing with shipping documentation?
Experience using SAGE 100? If so, we need you for our client who are based in Dartford.

Working for a manufacturing company you will be a self-starter who can hit the ground running and have excellent problem solving skills. You will be based within the planning function and provide administrative and operational day to day support for the planning team ensuring customer service levels and inventory targets are achieved.

Key duties

*Reconcile goods received with goods invoiced and prepare documents for Accounts Payable
*Assist with the resolution of invoice queries
*Raise purchase orders for stock at agreed prices
*Authorise stock adjustments in the cycle count process
*Create stock records using Sage
*Update warehouse management system and prepare documents for Goods In
*Liaise with UK suppliers
*Other administrative duties to support the Planning function

Experience needed

*Previous experience of working within a Planning environment essential
*Proficient user of Microsoft Excel and Outlook
*Ability to work as part of a team and use own initiative
*Uses data and analytics to proactively monitor and review plans to hit or exceed targets and drives root cause analysis to ensure a permanent fix
*Proven ability to successfully manage a multitude of high priority tasks simultaneously.
*Excellent interpersonal and communications skills, including proven verbal, written, and presentation skills.

Essential skills
Experience dealing with shipping documentation
Experience of using SAGE 100
excellent customer service skills

If you are available immediately, can get to Dartford and possess the skills and experience needed please apply today.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Accounts Assistant / Support Planner (Good’s-In/ Stock Control)

This bespoke supplier of luxury brands are looking for an Accounts Assistant to support the planning function for an 8 week period.

This is a fantastic opportunity to join a leading, reputable business with constant growth year on year.

If you have previous experience in supply chain or stock control, and have worked in a planning or scheduling role doing accounts payable, invoicing, goods-in management then this could be the role for you.
Dartford.

Responsibilities for the Accounts Assistant / Support Planner, will include but not be limited to:

– Reconcile goods received with goods invoiced and prepare documents for Accounts Payable
– Assist with the resolution of invoice queries
– Raise purchase orders for stock at agreed prices
– Authorise stock adjustments in the cycle count process
– Create stock records using Sage
– Update warehouse management system and prepare documents for Goods In
– Communicate ETA’s to the rest of the business
– Liaise with UK suppliers to improve ETA’s
– Other administrative duties to support the Planning function

Candidate Profile for the Planner:

– Accounts payable / invoicing experience
– SAGE 100 knowledge
– Previous supply chain/stock control experience
– Experience working in a planning / scheduling / coordination role essential
– Organised and efficient

On Offer

£21,500 full-time equivalent.

8 week temporary contract (potential permanent opportunity)

Working hours: Monday to Friday 8:30am until 5:30pm.

To be considered for the role please apply today; alternatively please contact Hannah Collis at KHR Recruitment on 01622822805.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.