Customer Service Advisor – RTA

Do you have experience handling inbound and outbound calls? Do you have experience in motor claims?

A well- established Motor Insurance firm are currently seeking Customer Service Advisors for their First Response Unit for their office based in Liverpool (L2).

This is a fantastic opportunity for you to join a reputable and ever growing company that focuses on developing their employees and providing a top class service.

Job Role:

– Take full details of RTA claim
– Promote services including: Hire and Repair
– Make referrals to third parties regarding property damage and personal injury

You must have:

– Strong customer service skills
– Call centre/ call handling background
– Motivated self-starter
– Persuasive, strong and confident communicator
– PC literate with excellent administration and processing skills
– Ability to work as a team

Salary on offer is dependent on experience and will be offered accordingly. £16,000pa – £17,000pa.

Benefits of the role include: Pension, Holiday (20 days minimum)

Monday – Friday 9.00am – 17.00pm / 10.00am – 18.00pm (rota basis)

Apply now to be considered.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

In House Motor Engineer – Insurance

Are you an experience Motor Engineer?

Do you hold, or are working towards IAEA membership?

A well- established Motor Insurance firm are currently seeking a Motor Engineer to operate in-house from their Liuverpool office.

This is a fantastic opportunity for you to join a reputable and ever growing company that focuses on developing their employees and providing a top class service.

Responsibilities
*Carry out desk-based vehicle inspections to confirm viability of repair, through accurate valuations, control of repair costs and using the correct repair methods.
*Develop effective communication channels with, customers, staff and service providers.
*Provide technical supports and a quality engineering resource to all customers, and the department.
*Report on and investigate any areas of possible fraud.
*Provide customers with a quality service, in line with the Claims Guiding Principles.

To be successful in being considered for the In-House Engineer role you need:
*A comprehensive knowledge of motor vehicles, modern repair techniques, estimating methods, as well as technology and equipment used in the vehicle repair environment.
*Evidence of experience and training.
*Be self motivated, proactive and flexible.
*Have a basic knowledge of Insurance principles & practices and types of cover.
*Membership (or working towards membership) of the IAEA.
*Proven experience of working in a motor vehicle estimating / motor engineering environment.
*Strong numerical skills
*Ability to balance diplomacy with assertiveness and the ability to negotiate at all levels.

Salary on offer is dependent on experience and will be offered accordingly. £26,000pa – £30,000pa.

Benefits of the role include: Pension, Holiday (20 days minimum), 10% bonus (DOE and applicable after completion of probation), Option to buy or sell up to 3 days holiday.

The role of the Motor Engineer will operate Monday – Friday and must allow some flexibility.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Evening Call Handler – RTA Claims

Evening Call Handler – RTA Claims

Do you have experience handling inbound and outbound calls? Do you consider yourself to be confident and customer-focused?

A well- established Motor Insurance firm are currently seeking Claims Handlers for their First Response Unit for their office based in Liverpool (L2).

This is a fantastic opportunity for you to join a reputable and ever growing company that focuses on developing their employees and providing a top class service.

Job Role:
– Take full details of RTA claim
– Make liability judgements
– Promote services including: Hire and Repair
– Make referrals to third parties regarding property damage and personal injury

You must have:
– Strong customer service skills
– Call centre/ call handling background
– Motivated self-starter
– Persuasive, strong and confident communicator
– PC literate with excellent administration and processing skills
– Ability to work as a team

Salary on
offer is dependent on experience and will be offered accordingly. £16,000pa – £21,000PA

Benefits of the role include: Pension, Holiday (20 days minimum), Option to buy or sell up to 3 days holiday.

The role of the First Response Handler will be Monday – Friday 4.15pm – 12.15am. You will also work 1 in 3-weekend shifts and will be given days in lieu of this.

Apply now to be considered.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service – Weekend Evening Shifts!

Are you looking for weekend work? Do you have experience handling inbound and outbound calls? Do you consider yourself to be confident and customer focused?

A well- established Motor Insurance firm are currently seeking Call Handlers for their First Response Unit for their office based in Liverpool, for their 4.15pm-12.15pm shifts Saturday-Sunday.

This is a fantastic opportunity for you to join a reputable and ever growing company that focuses on developing their employees and providing a top class service.

Job Role:

– Take full details of RTA claim
– Make liability judgements
– Promote services including: Hire and Repair
– Make referrals to third parties regarding property damage and personal injury

You must have:

– Strong customer service skills
– Call centre/ call handling background
– Motivated self-starter
– Persuasive, strong and confident communicator
– PC literate with excellent administration and processing skills
– Ability to work as a team

Salary on offer is dependent on experience and will be offered accordingly. £16,000pa – £17,000pa pro rata.

Apply now to be considered.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…