HR and Office Administrator with PA Duties

HR and Office Administrator with PA Duties

Our client have been operational for over 20 years and are the leaders in their field with 15% growth year on year. They have extremely low attrition and are very focused on fairness and respect to all of their employees to maintain high levels of moral in the business.

The successful candidate will provide a comprehensive administration and support service to the organisation whilst also overseeing daily HR duties. The ideal HR & Office Administrator will have proven previous experience in a similar organisational role and will now be looking to broaden their horizons, taking on responsibility for all employee relations issues.

This is a fantastic opportunity for an ambitious Office & HR Administrator seeking a role offering plenty of responsibility, variety and challenge to make an impact in an established, multi-national and growing consultancy.

You will be working in a state of the art purpose built building in the East Sussex countryside, so driving is essential.

Responsibilities

HR Duties
*Upkeep of all HR related documentation e.g. the Company Handbook.
*Maintain employee records and report on HR related information such as absence and staff turnover and manage leaver process and exit interviews.
*Organise staff appraisals
*Oversee the recruitment and on-boarding process
*Identify training needs in business

Office and PA duties
*The front line of contact for our customers – answering, monitoring and responding to incoming calls, e-mails and enquiries.
*Managing incoming and outgoing post
*Stationery management and stock ordering
*Making outbound phone calls in response to the above and dealing with external suppliers.
*Ensure our customers are aware and have access to all relevant information.
*Assisting with quotation and payment process for client orders
*Assist with ISO 9001 administration
*System administration – new customer account opening and report running.
*Liaise with accounts to ensure all payments are pursued and completed.
*Be prepared to assist with any ad hoc requests for management team

Skills and Experience

*Previous experience in an Office Administrator or Office Manager role
*IT skills including good working knowledge of Microsoft Office – Word, Excel, PowerPoint and Outlook
*Basic understanding of HR policies and procedures with evidence of good organisational skills
*Good interpersonal skills and able to work on own initiative
*Able to communicate effectively with all levels of staff and willingness to learn
*Outstanding customer service skills.
*Good commercial and business skills including numeracy and literacy.
*Strong telephone and communication skills, able to deal confidently with existing customers.
*Confidence and experience to develop the role and make it your own.
*A driver with your own transport is essential due to office location

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Outbound B2B Calls – Cold and Warm (3 months)

Outbound Business Sales Calls – 3 Month Contract

This is a 3 month temporary contract to work for a leading expanding business in Sussex. They are leaders in their field with a number of patented designs. They are expanding internationally through their ongoing success. We need someone experienced who can hit the ground running make B2B calls. Due to location you must have your own car.

ROLE AND RESPONSIBILITIES
*To support our proactive and enthusiastic marketing team to update and enhance the current CRM system
*The focus will be quality and quantity of outgoing calls
*To follow a script to ascertain relevant contacts for accounts
*Complete all relevant fields of Microsoft Dynamics for reporting purposes
*Sort daily Marketing Qualified Leads (MQL’s) to ascertain whether a valid lead for sales
*Filter Sales Tool leads, follow up and raise activities for sales
*Ensure CRM data is updated post Email campaign
*Assisting with CPD and marketing admin as required
*To help develop product and market knowledge to aid promotion of the brand
*This is not a hard sell role, but you will be expected to develop the business and meet targets.

SKILLS AND EXPERIENCE
*Minimum 6 months office based sales experience, preferably in a business to business environment
*Proficient with Microsoft Dynamics CRM system
*Skilled in the Microsoft Office Suite
*Accomplished at building rapport
*Self-motivated with a willingness to work on their own
*Maintain a customer focused approach at all times
*Takes ownership of actions
*Aptitude and past experience of the business environment is vital.
*A full clean driver’s license and vehicle is essential due to location of premises.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.