Contact Centre Advisors (NO EXPERIENCE NEEDED)

Are you looking for an office-based job? Do you possess a confident and articulate telephone manner? Can you provide quality customer service?

My client is a large, well-known Insurance business with an office based in Kings Hill. They are at present looking to recruit a number of strong, customer service professionals to join one of their expanding divisions.

Role & Responsibilities

The core role of the Contact Centre Advisors is to liaise with policyholders.

– Answering incoming calls from policyholders
– Providing customers with information
– Sending documents
– Using and updating the in-house system
– Providing quality customer service
– Making referrals internally where required

Candidate Profile

– Strong Communicator – verbally and written
– IT literate
– Call handling experience – preferred
– Financial services background preferred
– 5 GCSE’s C or above

Hours of work are Monday to Friday Monday to Friday -9am to 5pm, 10am to 6pm, 11am to 7pm
Saturdays – 9am to 1pm (will receive time in lieu)

The salary on offer is £16,500pa

Benefits include parking, holiday, pension, subsidised canteen, and full training.

To be considered for the position please apply today, alternatively please call Hannah Collis at KHR Recruitment on 01622822805.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Advisor – (Call Centre)

Do you have call handling experience? Can you provide quality customer service? Can you work in a fast-paced environment?

My client is a large, well-known Insurance business with an office based in Kings Hill. They are at present looking to recruit a number of strong, experienced customer service professional to join one of their expanding divisions.

Role & Responsibilities

The core role of the Contact Centre Advisors is to liaise with policyholders.

– Answering incoming calls from policyholders
– Providing customers with information
– Sending documents
– Using and updating the in-house system
– Providing quality customer service
– Making referrals internally where required

Candidate Profile

– Strong Communicator – verbally and written
– IT literate
– Call handling experience
– Financial services background preferred
– 5 GCSE’s C or above

Hours of work are Monday to Friday 9am – 5pm, including the occasional Saturday 9am – 1pm.

The salary on offer is £17,500 and will increase with experience.

Benefits include parking, holiday, pension, subsidised canteen, and full training.

To be considered for the position please apply today, alternatively please call Hannah Collis at KHR Recruitment on 01622822805.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Learning & Development Manager

We are currently working with a leading National Financial Services provider.

This is an outstanding opportunity to join a growing business that can offer ongoing development and career progression, coupled with a competitive salary and benefits package. Benefits for this role include discretionary bonus, Life cover 4 x salary, 25 days holiday, Group Income Protection, Group Critical Illness and Company Pension 4% employer contribution and 2% employee contribution.

Due to ongoing growth, they are currently seeking an experienced Learning & Development Manager to join their team based in West Malling.

The L&D Manager will be responsible for:

Building and advising on L&D initiatives to support the business and deliver results.
Supervising the L&D Coordinator.
Driving employee engagement through learning and development.
Oversee qualification work and maintain all relevant records.
Deliver new performance review process and train Managers on this.
Run regular audits.
Arrange and deliver quarterly Corporate Inductions to new starters.
Keeping the L&D section of the intranet up to date.
Responsibility for the apprenticeship programme.

The ideal candidate will be able to demonstrate:

At least 3 years’ experience working in HR or Learning & Development, ideally within a professional services environment.
Excellent knowledge of the L&D business function.
Relevant degree or CIPD Level 5 qualified.
Experience of strategy and design of L&D plans.
Experience in delivering training.

Hours for this role will be Monday to Friday 9am to 5pm.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…