Insurance Administrator

Insurance Administrator

We have a number of great administrative opportunities for a leading insurance business based in West Malling.

This business have grown organically and continues to expand with a number of offices throughout the UK. There are 400 people in the West Malling office with lots of opportunities for progression and some fantastic benefits.

The role
To provide specialist business and administrative support to the business unit including regional offices within relevant timescales and in accordance with departmental procedures and standards.

Duties
*Processing of policy records and dealing with all associated administration that does not require an underwriting decision.
*Loading quote information onto the appropriate system, including conducting Credit Searches and Flood/Subsidence checks, according to the current protocols.
*Compilation, updating and reconciliation of management information including daily and weekly statistical data for our Strategic Partnership relationships.
*Indexing of correspondence onto system and workflow allocation.
*Setting up Direct Debit Instructions and processing Direct Debit queries.
*Reviewing other finance queries, arranging refunds where appropriate and chasing for outstanding premium.
*Rectifying correspondence queries, sending out post and maintenance of filing systems.
*Performing sense checks and reconciliation of the data.
*Processing of schemes policy records and dealing with all associated administration.
*User testing of system enhancements including regression testing.
*Providing the Technical Team with administrative assistance as required.
*Make sure that you treat all customers with the principles of Treating Customers Fairly (TCF).
*Understand how you play a part in the customer experience.
*Provide a service to all of our customers (internal and external) that is memorable for the right reasons and builds our reputation as a great company to work for and do business with.
*Make sure that everything you do fits in with the legal requirements.

Essential skills and capabilities
*Strong planning and organisational skills and the ability to work to deadlines.
*Follow procedural requirements and escalate queries as and when it is sensible to do so.
*An effective communicator using all verbal & written communication methods. Able to communicate complex issues to clients and colleagues
*Able to develop and sustain positive working relationships with internal and external parties.
*Experience with Microsoft Office suite of programs.
*Acts well on feedback, constantly seeking to improve their performance.
*Actively listens to others and demonstrates their understanding with appropriate follow-up actions.
*Motivated and driven to achieve team and individual targets.

The individuals are contracted to 36.25 hours per week.

Benefits will include free parking, on-site cafe, pension, life assurance, excellent holiday allowance, and annual bonus.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Temp Desk Planner

KHR Recruitment Specialists is an award-winning recruitment consultancy with three offices across Kent. We have established a strong reputation handling permanent vacancies and contract and temporary assignments throughout Kent and the south-east.
Ongoing expansion, including the opening of a third office in Linton alongside the existing Southborough and Leybourne offices, has created a vacancy for an experienced recruitment or payroll administrator,
With a temporary workforce of close to 100 temporary workers and contractors, you will assist in the running of this thriving and rapidly growing desk. You will be responsible for;
Speaking with current and potential temporary workers on a daily basis to establish availability and suitability for assignment
Maintaining the temp database
Collating timesheets for payroll
Inputting new starter documentation, ensuring compliance
Maintaining temporary workers holiday records
Maintaining pension records
Processing payments, payslips and P45s
Create temporary worker invoices, attaching timesheets
Email statements and manage credit control.

The ideal candidate will possess
Experience working within a recruitment environment
Numerate with experience using an online payroll system
Excellent IT skills including Excel
Desire to work in a fast paced sales environment
Ability to prioritise work and work to tight deadlines
Confident, professional telephone manner

“I decided to join KHR as I could see just from the interview stage they are very different to your mainstream recruitment agencies.
There was a sense of calmness and togetherness that I liked. Managers are encouraging and know how to get the best out of their workers.
I also enjoy working on a variety of vacancies temp/ perm. It’s also great joining a company that has a great reputation.
There’s room for progression, you can earn uncapped commission and you work with colleagues that encourage your development.

Cringe.. haha. Basically, I love my job :D”
Chloe

“I decided to join KHR due to the pleasant and friendly vibe given off when taking my first phone call from David (Director). My interview then confirmed my decision in joining KHR after a great chat with both David and Sonia (Senior Lead Consultant), putting me at ease and making me feel comfortable. They took great interest in understanding my needs/giving honest information about the role I was applying for.

I also enjoy the variety of temp AND perm recruiting alongside there being no restrictions in which industry you are able to recruit for. KHR look after their employees by offering support and care, which I believe, brings out the best in me.”
Eleni

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Administrator (Legal, Insurance, Accounts or Banking)

Administrator

An exciting opportunity has arisen to join a fast based busy team. The business is at the top of their sector and is continuing to grow.

This role is required to provide a high level of administrative support to the team who have an increased workload due to new clients. The role will deal with day to day administrative tasks as well as assisting the accounts assistants with data entry.

Main responsibilities
*Providing excellent administrative support through filing; photocopying; binding; reviewing and archiving of files on a regular basis.
*Point of contact for the team by telephone for incoming office calls if individuals are not available.
*Ensuring timely receipt, distribution and allocation of incoming post; dealing with queries; ensuring all correspondence are dealt with and despatched in a timely and appropriate fashion.
*Inputting of data using bespoke company software.
*Providing support to the team to resolve any queries.
*Email merges to various sources to maintain database records

Key attributes and qualifications
*Intermediate knowledge of Word, Excel, PowerPoint and databases is helpful.
*Experience in similar administrative role within an accounts team in small/medium sized organisation essential.
*Well organised; capable of getting things done working to tight deadlines, using initiative and common sense.
*Mature, flexible, self-motivated with a real desire to deliver excellent customer service.
*Good time-keeper. Well-presented. Capable of working in a team and without supervision.
*Excellent communication skills, both written and verbal, coupled with an eye for detail, good numeracy, personal resilience, a commitment to excellence and the ability to deliver high-quality work to tight deadlines on a can-do basis.

Alongside the excellent benefits package the company offer there is also ongoing opportunities to learn and develop, through in-house CPD sessions, further education support as well as internal and external training programmes.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Accounts Assistant – Property sector

Accounts Assistant (Property/Business Rates)

An exciting opportunity to join a fast-paced, busy, team as an Accounts Assistant processing business rates demands for clients – ensuring payments are made efficiently and correctly. Experience in the property sector and knowledge of business rates is beneficial to be able to fulfil this role.

Main responsibilities
* Processing business rates demands into the bespoke software.
* Verifying that the balance charged matches the expected value
* Resolving queries with councils
* Actively chasing monies due back to clients from councils
* Reconciling refunds received against payments made
* Ensuring that clients only pay the balances due when due.

Skills and qualifications
* Experience in the property space and a solid understanding of business rates.
* Accounts Payable experience essential
* Must be numerate and have an eye for detail
* Good communication skills, both in writing and on the telephone
* Experience of using computer-based accounting systems
* Good spreadsheet (Excel) and IT skills
* A total commitment to client service
* Part-qualification e.g. AAT is desirable
* Ability to work with large volumes, and working to deadlines.
* Knowledge of Business Rates an advantage, a willingness to learn is essential

Key attributes
* Well organised, methodical and conscientious; capable of using initiative and common sense.
* Strong attention to detail
* Works well under pressure and to deadlines
* Capable of working in a small team
* Able to deal with people at all levels with tact and diplomacy

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Accounts Administrator – Temp Desk

Due to the growth of our temporary workforce we are looking for an experienced proactive recruitment administrator to support the efficient running of the temporary desk and manage the associated weekly invoicing administration and temp database management.

The ideal candidate will be;

An experienced recruitment administrator or temp desk consultant

Numerate, confident able to learn quickly, undertake responsibility and prioritise own workload and able to work to strict deadlines. A confident telephone manner and an outgoing personality.

We are looking for someone with drive and a sense of urgency who can multitask a deadline orientated workload. The role will be varied and fast paced and involve the following, with the aim of better temp management and increasing numbers of temps working.

Main responsibilities include;
Creating weekly invoices with timesheet attachments on Xero
Emailing / uploading weekly invoices to clients
Emailing Statements of Account / credit control

Speaking to current and potential temporary workers about assignments and checking their availability
Contacting temporary ad response, searched candidates and Watchdog results to discuss roles and book in to register or to register online
Face to face candidate registration / interviewing
Writing and proof reading ads
Assist in the management of the temp database
Respond to reference requests
Any general branch admin for three offices.
Ad hoc responsibilities include;
Entering of new starter documentation on to MyPaye
Emailing NEST pension letters to temps
Liaising with temporary workers to obtain / chase relevant registration documentation
Creating and maintaining accurate personnel records, record leavers, create P45s
Entering pay rates, checking / inputting timesheets on Excel
Calculating temp accrued holiday pay / creating holiday pay sheets

Would suit someone from a recruitment background looking for an accounts / admin support role.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Temp Desk / Accounts Administrator

Due to the growth of our temporary workforce we are looking for an experienced proactive recruitment administrator to support the efficient running of the temporary desk and manage the associated weekly invoicing administration and temp database managment.

The ideal candidate will be;

An experienced recruitment administrator or temp desk consultant

Numerate, confident able to learn quickly, undertake responsibility and prioritise own workload and able to work to strict deadlines. A confident telephone manner and an outgoing personality.

We are looking for someone with drive and a sense of urgency who can multitask a deadline orientated workload. The role will be varied and fast paced and involve the following, with the aim of better temp management and increasing numbers of temps working.

Main responsibilities include;
Creating weekly invoices with timesheet attachments on Xero
Emailing / uploading weekly invoices to clients
Emailing Statements of Account / credit control

Speaking to current and potential temporary workers about assignments and checking their availability
Contacting temporary ad response, searched candidates and Watchdog results to discuss roles and book in to register or to register online
Face to face candidate registration / interviewing
Writing and proof reading ads
Assist in the management of the temp database
Respond to reference requests
Any general branch admin for three offices.
Ad hoc responsibilities include;
Entering of new starter documentation on to MyPaye
Emailing NEST pension letters to temps
Liaising with temporary workers to obtain / chase relevant registration documentation
Creating and maintaining accurate personnel records, record leavers, create P45s
Entering pay rates, checking / inputting timesheets on Excel
Calculating temp accrued holiday pay / creating holiday pay sheets

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Business Analyst (IT / Insurance)

We are currently working with one of the UK’s leading financial services company who is a successful and growing business keen to employ the best talent available.

Due to ongoing growth, they are currently seeking an experienced Business Analyst to join their team based in West Malling.

The Business Analyst will work within the Project Delivery & Applications team as a major contributor to the implementation of change and project delivery across the business.

Responsibilities will include:

*Thoroughly understand the needs of the business and develop technical solutions to help meet those needs.
*Evaluate and analyse business processes using all available data.
*Liaise with the business to create detailed Business Requirement Document (BRD).
*Liaise with third parties where relevant to devise solutions, highlighting any opportunities or risks with the proposed recommendation.
*Translate the BRD into functional specifications.
*Identify areas of improvement within the current applications and business practices used.
*Lead and participate in UAT and Functional Testing creating test scripts and anticipated outcome scenarios.
*Work closely with the Project Manager to prioritise deliverables.

The ideal candidate will be able to demonstrate:

*A Batchelor’s Degree in Business or IT.
*At least 3 year’s experience working as a Functional, Data or Business Analyst.
*At least 3 year’s experience of customer interfacing, project oversight and customer presentation.
*Knowledge of broking system integration projects, preferably Acturis.
*Knowledge of data analysis tools.
*Ability to translate technical requirements to the business and confident dealing with varying levels of stakeholders.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Administrator

A well- known Insurance firm in West Malling are looking for confident and hardworking individuals to join their Administration team.

Ideally, the right candidate will have experience in administration or business support and possess strong conversation skills.

Responsibilities include:

* To effectively manage the administration of all inbound and outbound communication.
* Support the business support function.
* Make follow up calls.
* Input information onto in-house system.

Skills required:

*Strong planning and organisational skills and the ability to work to deadline
*Effective communication skills
*Good MS Office application knowledge

Hours of work are: Monday to Friday 9am – 5pm

Salary on offer: £15,000 – £16,500pa.

Benefits include bonus potential, holiday, pension and parking.

To be considered please apply today.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

IT Infrastructure Administrator

We are currently working with one of the UK’s leading financial services company who is a successful and growing business keen to employ the best talent available.

Due to growth, they are currently seeking an IT Infrastructure Administrator to join their office based in West Malling.

The Administrator will work within the IT Infrastructure and Operations Team, supporting the team on a day to day basis with general office duties, organising the team plus some manual handling tasks.

Responsibilities will include:

*Projects such as gathering information by phone, letter, email or in person.
*Research for various projects.
*Recording and updating databases.
*Managing invoices.
*Photocopying and scanning documents.
*Sorting and handling post.
*Supporting the reception desk.
*Help screen incoming calls.
*Greet visitors.
*Book taxis, couriers and travel requirements.
*Look after filing.
*Updating of contact lists.
*Scheduling meeting rooms.
*Manual handling.
*Documenting equipment and clearing out of cupboards.
*Working from other offices occasionally.

The ideal candidate will be able to demonstrate:

*Good knowledge of Microsoft Office, especially Excel.
*Experience working in an office environment.
*Excellent communication skills.
*Attention to detail and methodical.
*Have a driving licence and their own car.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

IT Support Technician

We are currently working with one of the UK’s leading independent Insurance businesses. Employing over 500 staff in multiple offices, they are a successful and growing business keen to employ the best talent available.

Due to ongoing success, they are currently seeking an IT Support Technician to join their team based in West Malling. The IT Support Technician will provide cross company support for escalated issues, user engagement and other IT support activities.

Responsibilities will include:

*Escalate first line IT support for all employees.
*Logging and escalating all calls.
*Work with the Service Desk Manager and the business to deliver excellent customer service and response times.
*Provide support with the development of internal IT procedures.
*Act as an IT liaison between the business and the Service Desk Manager.
*Assist in the creation of new user accounts, changes and leavers.
*Assist in maintaining documentation.
*Mobile device support.

The ideal candidate will be able to demonstrate:

*At least 1 year of experience in an IT support role.
*Experience of Office 365, Mimecast, Desktop hardware/peripherals and Ticketing Systems.
*Excellent customer service skills.
*A team player.
*Ability to prioritise and manage own time.
*Advanced written and spoken communication.
*Must be willing to travel to other offices as and when needed so a driving licence and own car is essential.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…