Customer Service & Order Processing (Temp)

Customer Service & Order Processing (Temporary)

We are looking for Customer Service and Order Processing staff to join a leading business just South of Horsham on a temporary basis.

This will be to start on Friday 17th June.

Monday – Friday, 8am – 5pm

Key Responsibilities:
– Processing of orders that would usually be ordered online ensuring that all approvals, discounts, special requirements are in place.
Assisting with transferring customers from one online portal to another portal due to new ERP system.
– Assisting with and resolving account login issues.
– Set up customer records, maintaining and actioning amendments to customer accounts.
– Daily liaison with external customers and internal departments including sales, finance and customers via telephone & email to discuss and resolve customer and system queries.
– Delivering first class customer service, ensuring the customer has a satisfactory customer experience.
– To help ensure that all aspects of daily/weekly/monthly tasks are completed in a timely fashion.
– Working as part of a team, helping to achieve the KPI’s set for the team.
– To assist on any other ad-hoc administration duties as required by your supervisor.

Key skills:
– Experience within administration/order processing/customer service/operations (office based)
– Able to demonstrate excellent customer service skills
– Problem-solving skills
– Have used a CRM system and can follow clear instructions and procedures
– Exposure to a B2B environment would be highly beneficial
– Excellent communication skills verbally and written.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Purchase Ledger Assistant

Our client is a fast expanding business based in Horsham who have recently merged with another growing organisation. They are currently seeking a Purchase Ledger Assistant to join their team.

Responsibilities will include:
– Invoice booking (Proforma and Purchase Order)
– Vendor statement reconciliation
– Cashbook allocations
– Reconciliations
– Identify and calculate for cost of goods
– Liaise with Procurement and Operational team (warehouse) with any queries that have a direct effect on ledger balances
– Process documentation
– Liaising with the Account Management for sign-off
– Remittance advices to vendors

This role is a permanent position (5 days a week) and is based in South Horsham.

Please apply if you think you would be the correct fit for the role! Or call Hannah on 01622 822 805. Alternatively, email

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Manager

Our client is a fast expanding business based in South Horsham who have recently merged with another growing organisation. They are currently seeking a Customer Service Manager to join their team.

Responsibilities will include:
– Leading a Customer Service team
– Training of your team, covering all area’s such as products, phone call training and internal systems
– To monitor activity
– Product changes to be actioned
– General Customer Service/Administration such as answering telephone calls, email correspondence, order placing, returns, complaints and order queries
– Priortise workload ensuring that Customer expectations are met
– Monthly 1 on 1’s with the Customer Service Team – setting objectives and tasks/monitoring KPI’s

Person Specification:
– Team Management skills
– 3 years minimum in Customer Service Management
– Strong Team Player
– Planning and organisation skills
– Interpersonal skills
– Positive, driven and enthusiastic
– Being able to work part of a team as well as on your own

The hours for this role are 8am – 5pm (Monday to Friday).

If you are interested, please apply or call Hannah on 01622 822 805. Alternatively, email

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Admin and Accounts Assistant – Temporary

Admin and Accounts Assistant – Temporary

Expanding business who have recently merged with another leading organisation are seeking an immediately available Admin and Accounts Assistant to join their team on a temporary basis.

Your duties:
Assist the accounts team with a number of varied activities and duties as and when needed which could include:
– Filing
– Scanning
– Cash Allocation
– Vendor Statement Reconciliations
– Invoice Booking
– Checking client credit limits
– Credit control
– Data entry
– Processing payments

The ideal candidate:
– Practical experience in a Finance/Accounts/Bookkeeping environment
– Will have a high standard of communications skills
– Ability to work well under pressure
– Ability to meet deadlines and help other members of the team when required
– Will have previous accounts experience
– Plan, prioritise and problem solve any task given
– Experience with a purchase order based system
– AAT qualification would be advantageous but not essential
– Driver with own transport

This is a Monday to Friday position.

Please apply or email . Alternatively, call Eleni on 01622 822 807.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.