Customer Service Coordinator

Customer Service Coordinator
South East London/Kent Border
Monday – Friday

We are working with a maintenance and new build services company on the Kent/London border that is looking for a Customer Services Coordinator to provide support to residents and clients via telephone and email.
You will be a key member of a team of three reporting in to the Team Performance Coordinator; you will be the resident’s first point of contact for any issues that may arise with their homes. You will then be giving advice/ support as first response before arranging engineers to visit.
The role is Monday to Friday, 8.30am to 5.30pm with one week in four 8am to 4.30pm.

Your experience must cover;

*Fault finding customer service experience
*Clear and concise telephone manner
*General admin support duties
*Book appointments
*Updating CRM and sending our correspondence

Ideally, you will have experience from a Construction/ Housing business helping tenants and residents.

This is a great opportunity to work for a nationally recognised home business with a clear career progression plan. You will also have life assurance, pension and 26 days holiday.

For more information, please contact Lucas at KHR.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…