Trainee Collections Agent

Trainee Collections Advisor
Maidstone
£16,000 – £20,000 + £400pcm OTE

We are working with a well established and friendly professional services firm who is looking for a consumer collections agent with call handling experience. In order to join this growing team, you will have customer services experience and a friendly phone manner.

Your duties will include speaking with and negotiating with the customer, receiving inbound and making outbound calls, updating the CRM system, maintaining diary notes and investigating cases to come to a decision that works for both parties.

The shift patterns are 8am to 4pm and 12pm to 8pm. Both shifts have a one hour lunch break.

Your skills base must include;

– Polite and friendly telephone etiquette
– Effective communication skills to negotiate positive outcomes
– Be able to build a rapport on the phone
– Customer focused
– Team work

You MUST have customer service/ call centre experience of some form.

The ideal candidate will have a proven track record within a collections role with an understanding of FCA and TCF guidelines, however not essential as training will be given

If you are interested in this opportunity, please contact Lucas at KHR for further details.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Temp Desk Coordinator

Due to the growth of our temporary workforce, we are looking for an experienced proactive administrator and payroll assistant to support the efficient running of the temporary desk and manage the associated weekly payroll administration.

The ideal candidate will be;

A numerate, confident user of Excel and a payroll system, able to learn quickly, undertake responsibility and prioritise own busy workload and able to work to targets and strict deadlines. A confident telephone manner and an outgoing personality.

We are looking for someone with drive and a sense of urgency who can multitask a varied workload. The role will be fast-paced and involve the following, with the aim of increasing numbers of temps working.

Responsibilities include;
Entering of new starter documentation
Coordinating pension arrangements for temps
Liaising with temporary workers to obtain/chase relevant registration documentation
Creating and maintaining accurate personnel records, record leavers, create P45s
Entering pay rates, checking/inputting timesheets
Calculating temp accrued holiday pay

Speaking to current and potential temporary workers about current assignments and checking their availability
Contacting temporary ad response, searched candidates to discuss roles and book in to register or to register online
Face to face candidate registration / interviewing
Managing the Temps available database
Coordinate reference requests / DBS checks / compliance for assignments
Print and compile temp registration packs

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Sales Support Administrator

Sales Support Administrator
Sidcup, Kent Border
£22,000 + Excellent Benefits

We are working with a business that produce and maintain specialist bespoke security products for industries across the UK.

They have a large office near Sidcup with 4 sales consultants who require assistance with the day to day running of the department.

You will be organising and co-ordinating the sales diaries, arranging site surveys and visits and making calls out to potential clients. You will need to be an extremely proactive individual.

A part of this role will be client facing too, so experience with presentations and meetings will be a plus.

The working hours are 7.45am through to 4.45pm with a free lunch provided by the office and 28 days holiday (Inc Bank Holidays).

If you are interested in this opportunity then please contact Lucas at KHR.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…