Insurance Administrator

Insurance Administrator

We have a number of great administrative opportunities for a leading insurance business based in West Malling.

This business have grown organically and continues to expand with a number of offices throughout the UK. There are 400 people in the West Malling office with lots of opportunities for progression and some fantastic benefits.

The role
To provide specialist business and administrative support to the business unit including regional offices within relevant timescales and in accordance with departmental procedures and standards.

Duties
*Processing of policy records and dealing with all associated administration that does not require an underwriting decision.
*Loading quote information onto the appropriate system, including conducting Credit Searches and Flood/Subsidence checks, according to the current protocols.
*Compilation, updating and reconciliation of management information including daily and weekly statistical data for our Strategic Partnership relationships.
*Indexing of correspondence onto system and workflow allocation.
*Setting up Direct Debit Instructions and processing Direct Debit queries.
*Reviewing other finance queries, arranging refunds where appropriate and chasing for outstanding premium.
*Rectifying correspondence queries, sending out post and maintenance of filing systems.
*Performing sense checks and reconciliation of the data.
*Processing of schemes policy records and dealing with all associated administration.
*User testing of system enhancements including regression testing.
*Providing the Technical Team with administrative assistance as required.
*Make sure that you treat all customers with the principles of Treating Customers Fairly (TCF).
*Understand how you play a part in the customer experience.
*Provide a service to all of our customers (internal and external) that is memorable for the right reasons and builds our reputation as a great company to work for and do business with.
*Make sure that everything you do fits in with the legal requirements.

Essential skills and capabilities
*Strong planning and organisational skills and the ability to work to deadlines.
*Follow procedural requirements and escalate queries as and when it is sensible to do so.
*An effective communicator using all verbal & written communication methods. Able to communicate complex issues to clients and colleagues
*Able to develop and sustain positive working relationships with internal and external parties.
*Experience with Microsoft Office suite of programs.
*Acts well on feedback, constantly seeking to improve their performance.
*Actively listens to others and demonstrates their understanding with appropriate follow-up actions.
*Motivated and driven to achieve team and individual targets.

The individuals are contracted to 36.25 hours per week.

Benefits will include free parking, on-site cafe, pension, life assurance, excellent holiday allowance, and annual bonus.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Accounts Administrator – Temp Desk

Due to the growth of our temporary workforce we are looking for an experienced proactive recruitment administrator to support the efficient running of the temporary desk and manage the associated weekly invoicing administration and temp database management.

The ideal candidate will be;

An experienced recruitment administrator or temp desk consultant

Numerate, confident able to learn quickly, undertake responsibility and prioritise own workload and able to work to strict deadlines. A confident telephone manner and an outgoing personality.

We are looking for someone with drive and a sense of urgency who can multitask a deadline orientated workload. The role will be varied and fast paced and involve the following, with the aim of better temp management and increasing numbers of temps working.

Main responsibilities include;
Creating weekly invoices with timesheet attachments on Xero
Emailing / uploading weekly invoices to clients
Emailing Statements of Account / credit control

Speaking to current and potential temporary workers about assignments and checking their availability
Contacting temporary ad response, searched candidates and Watchdog results to discuss roles and book in to register or to register online
Face to face candidate registration / interviewing
Writing and proof reading ads
Assist in the management of the temp database
Respond to reference requests
Any general branch admin for three offices.
Ad hoc responsibilities include;
Entering of new starter documentation on to MyPaye
Emailing NEST pension letters to temps
Liaising with temporary workers to obtain / chase relevant registration documentation
Creating and maintaining accurate personnel records, record leavers, create P45s
Entering pay rates, checking / inputting timesheets on Excel
Calculating temp accrued holiday pay / creating holiday pay sheets

Would suit someone from a recruitment background looking for an accounts / admin support role.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Services Adviser

Our client is a leading supplier of car accessories and they are seeking an adaptable and practical customer service and social media executive to join their team.

Working in this small office within a close knit team, the role is paramount to giving new customers advice prior to making a purchases and to answer any queries they may subsequently have. Therefore it is important you can interact with customers in a polite, friendly and professional manner.

As one of the main points of contact you will be able to make your mark within this unique company.

Main responsibilities:

Responding to customer questions by email, phone and in person
Dealing with customers who come to their offices
Liaising with customers and carriers regarding any delivery issues
Regular updating of social media platforms
Responsibility would also be to develop and regularly update the social media platforms.

The successful candidate must:
A keen interest or knowledge in cars is a distinct advantage.
Be a quick learner and have the ability to retain information
Have good diction and possess an excellent telephone manner.
Must have a good grasp of the English language. This includes accurate spelling, grammar, hand writing and punctuation. It is important to be able to compose and respond to emails in a professional manner.
Be able to engage in direct customer interaction by phone, email and in person

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Temp Desk / Accounts Administrator

Due to the growth of our temporary workforce we are looking for an experienced proactive recruitment administrator to support the efficient running of the temporary desk and manage the associated weekly invoicing administration and temp database managment.

The ideal candidate will be;

An experienced recruitment administrator or temp desk consultant

Numerate, confident able to learn quickly, undertake responsibility and prioritise own workload and able to work to strict deadlines. A confident telephone manner and an outgoing personality.

We are looking for someone with drive and a sense of urgency who can multitask a deadline orientated workload. The role will be varied and fast paced and involve the following, with the aim of better temp management and increasing numbers of temps working.

Main responsibilities include;
Creating weekly invoices with timesheet attachments on Xero
Emailing / uploading weekly invoices to clients
Emailing Statements of Account / credit control

Speaking to current and potential temporary workers about assignments and checking their availability
Contacting temporary ad response, searched candidates and Watchdog results to discuss roles and book in to register or to register online
Face to face candidate registration / interviewing
Writing and proof reading ads
Assist in the management of the temp database
Respond to reference requests
Any general branch admin for three offices.
Ad hoc responsibilities include;
Entering of new starter documentation on to MyPaye
Emailing NEST pension letters to temps
Liaising with temporary workers to obtain / chase relevant registration documentation
Creating and maintaining accurate personnel records, record leavers, create P45s
Entering pay rates, checking / inputting timesheets on Excel
Calculating temp accrued holiday pay / creating holiday pay sheets

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Legal Secretary

Do you have excellent typing skills? Do you have a minimum of 3 years recent experience as a legal secretary?
We are recruiting for an organised and dedicated Legal Secretary to work within a busy conveyancing team for a law firm based in Gravesend.

Duties of the role include:
-Providing full secretarial support
-Diary management
-Meeting and greeting client
-Audio transcription
-Submitting searches and handling telephone queries from clients and/or third parties
-General typing/correspondence and document work
-Preparing legal forms where required.

Successful applicants will have solid conveyancing experience within a legal environment and be able to use initiative. This is a busy role therefore individuals must be able to work proactively, coupled with a good client manner and technical competence.

Knowledge of Land Registry Portal, BigHand, Oyez Forms, Searchflow and/or Partner 4 Windows would be advantageous.

We are looking for individuals with exemplary organisational skills, top admin skills and the ability to spot human error and correct mistakes.

If this sounds like you, please send your CV to Ellie or call the office for more info.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…