Summary Job specific Tasks
To assist the Manager with the smooth running of the Team and to provide a full and complete administrative service to allocated groups for both renewal and administration purposes.
Duties and responsibilities
*Present a positive image of self and company at all times
*Adhere to FCA regulations and requirements
*Attend company meetings as required, including 1:1 assessments
*Keep up to date with industry developments
*Attain minimum levels of competency as set by your line manager in your personal development plan
*Any other tasks and duties that may be reasonably required from time to time to assist in the running of the company
*Undertake and achieve minimum required level for regular in-house testing
Main job specific duties and responsibilities
*Dealing with Telephone enquiries
*All general correspondence
*Support Account Managers with any further activities required for the
*Service Level Agreements (SLA’s)
*Maintain level of skills and competencies required to carry out the role
*Following successful probationary period of 3 months, management of automated smaller renewals and associated administration.
*At least 2 years experience of office work
*Must be able to use Microsoft and Outlook
*Must have a good working knowledge of Excel and Word packages
*Further education (diploma, degree) advantageous
*Full UK driving licence and own car is essential.
*CII qualification would be beneficial.
*Ability to build successful, mutually beneficial business relationships
*Good Communication skills – articulate, ability to communicate with various levels of knowledge, over the telephone and in writing
*Excellent organisation and prioritisation skills
*Planning, organisational and time management skills
Competencies / Knowledge
*Excellent attention to detail – auditing and checks
*Strong spelling, grammar and numeracy skills – Will be tested
*Quality high standards and controls
*Analytical / problem solving
*Knowledge / information seeking
*Communication / influence
*Thorough understanding of general health insurance products would be good
This is an excellent opportunity for someone who is looking to develop a career in the Insurance sector and grow their skills. Full training and the opportunity to gain qualifications is on offer with a structured career path.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…