Do you have the ability to provide top quality customer service to clients? Do you consider yourself to be a strong communicator?
A well-known insurance firm based in Kings Hill requires experienced, customer service call handlers with ideally a claims/insurance or veterinary background to work in their Pet protection team.
The role of the Claims Assistant is to liaise with policyholders regarding their pet insurance, and assisting them with making a claim.
On a day to day basis you will be:
– Answering incoming calls from policyholders looking to make a claim
– Providing customers with information regarding their level of cover
– Sending documents
– Using and updating the in-house system
– Strong Communicator – verbally and written
– IT literate
– Call handling experience
– Claims/ insurance or veterinary background
– 5 GCSE’s C or above
Working hours for the claims handler are Monday – Friday 9.00am – 17.15pm
To be considered for the position please apply today!
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…