Technical Claims Team Leader (Motor Claims)
£30,000 – £35,000 + Benefits including pension, 28 days holiday, and a discretionary bonus
Liverpool or Sevenoaks
A well-established Motor Insurance firm are currently seeking an experienced Technical Claims Team Leader to oversee a team of Operational Claims Handlers.
This role can be based in either Liverpool or Sevenoaks (Kent).
– Accountability for the team’s performance against set objectives
– Performance management of staff, dealing with all aspects of people management including
quality auditing, absence, holidays and time management, monthly 1-2-1’s, performance
reviews, training and development, disciplinary procedures, and staff welfare
– Maximise the imparting of technical knowledge to the team by way of mentoring and coaching
– Drive a culture of continuous improvement
-Keep abreast of relevant technical and market developments
– Effectively communicate through engagement and collaboration with team members and the
– Assist with Ad-hoc tasks as the business needs dictate
You must have:
– Previous experience in a similar role
– Strong leadership abilities
– Strong customer service skills
– Technical motor claim handling experience – essential
– Problem solver
– Motivated self-starter
– Persuasive, strong, and confident communicator
– PC literate with excellent administration and processing skills
– CII certified or studying towards – preferred
Monday to Friday 9am – 5pm.
Please apply to be considered, alternatively please contact Hannah Collis at KHR Recruitment Specialists on 01622822805.
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