Administrative Support Specialist

Our client, who are based in South Kent, are international leaders in their field with nearly 6500 employees, and continue to grow.

They are looking for an experienced administrator with a key eye for detail to join them. This will be to update and maintain all aspects relating to rates and charges for a portion of their clients. You will be ensuring accuracy and timeliness of data entry, combined with the ability to resolve any issues or queries as they may arise. Working as part of a small and hard-working team, with the ability and desire to readily assist colleagues in other areas of the team as business needs evolve.

The role
*Updating charges and rates on the in-house CRM system to a high level of accuracy, both prior to any general rate increases and throughout the year.
*Maintaining correct procedures in relation to the use of the systems.
*Acting as the main contact point for any queries arising from the sales or finance teams in relation to invoicing and/or rates.
*Identifying, notifying and ensuring the correction of any errors in relation to rates and charges.
*Identifying, suggesting and implementing best practice in relation to rates and charges.
*Provide general customer support and assistance where necessary.
*Responding to customer issues in a professional manner, referring them to the relevant people where necessary.

Requirements
*High attention to detail and a desire for accuracy.
*Ability to prioritise and manage workload.
*Structured work ethic.
*High level of numeracy – Managing rates and charges
*Problem solving ability.
*Excellent communication skills, written and oral.
*Customer focused.
*Working as part of a team.
*Good all-round IT skills.
*Knowledge of the Microsoft Office Suite.
*Represent the Company in a smart, professional manner.
*Use of various CRM systems
*If you have worked in a finance/billing based environment before this would be highly beneficial
*Due to location will need to drive

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…