Telecoms Business Development Exec

Telecoms Business Development Executive
Maidstone, Kent
£23,000 (£35,000 OTE)

We are working with a national market leader in Telecoms with a turnover of over £300 million. They are looking to expand their Kent office with 2 new Business Development Executives.

This is a huge opportunity for an eager sales professional with a proven telesales record to join an organisation who will train and nurture you.

Your role will be to prospect for leads and meeting opportunities whilst also spotting the chance to cross-sell. You will not close the sales opportunities, however will gain a percentage of the reoccurring revenue. You are essentially the face of the business at the very first point of contact.

Monday to Friday, 8.30am to 5.30pm, within a very modern office.

Your experience must cover;

*Working within a sales environment
*Proven sales record of over achieving
*Telecoms sales experience
*The ability to cross-sell and spot an opportunity
*The ability to work well as part of a team
*A driven and proactive attitude

This opportunity isn’t for entry level candidates. You MUST have experience within a selling environment, in particular Telecoms. The reward is a year end take home of £35,000 and an excellent progression structure.

Get in touch with Lucas at KHR for more information.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Administrator / Scheduler

Engineer Coordinator

Would you consider yourself to be highly organised and a strong communicator?

Would you like to work in an established administration team that has good long term career prospect’s?

Role

To Co-ordinate the servicing and repair appointments for clients and assist in the smooth running of the office.

Responsibilities

*Take calls from residents and clients, assist and resolve queries
*Book appointments with customers for repairs, servicing and replacement works
*Check diary to ensure all jobs are booked correctly, move work as necessary,
rearrange work on diary in event of an emergency or engineers sickness
*Answer telephone calls/emails form customers, engineers, and other client
representatives
*Close down completed jobs and re-book where necessary
*Cover other co-ordinators tasks when they are on holiday or sick
*Work in a team environment with a positive flexible attitude; service orientated and
customer focused
*First point of contact for clients for telephone answering and identifying/determine
next action
*Assist to maintain computerised database of reported and booked calls and ensure
information is kept up to date
*Provide general administrative support for word processing various correspondence
and documents, photocopying, filing, faxing and general office duties when required

Knowledge and experience

*Call centre or customer service experience essential
*Must have a professional telephone manner
*Computer literate
*Highly organised and able to prioritise
*Scheduling experience would be beneficial
*Ability to work as a team or on their own

£18,000 – £19,000pa

Monday to Friday 8.30am – 17.30pm

To be considered please apply within.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Service Coordinator/Manager

Service Coordinator/Manager
£25,000 – £30,000
Kent/London Border

We are working with a national leader within the security sector who is looking for a Service Coordinator/ Manager for their head office near Orpington. The role will be the day to day running of all aspects relating to the service department.

You will be working within an office of over 30 staff ranging from Sales Account Managers, to Administrative Support, to Finance and the Engineers. You will be directly in charge of coordinating the service engineers as well as acting as a technical support source to any client queries.

Your role will include;

*Taking service calls and assisting a customer at the first port of call
*Liaising with the engineers and organising their daily rounds
*Arrange and book site visits/ callouts/ planned maintenance appointments
*Administration duties with raising service calls/ closing service calls down/ renewals of service contracts

Your experience must cover

*Being hardworking and have a professional manner
*Strong communicator and influencing skills
*Reliable, consistent and self-motivated
*Industry experience will be useful within the security sector
*You’ll need to be technically minded
*Good geographical knowledge of South and South East England
*Proficient in Microsoft Office

This is a great opportunity for a service assistant/ coordinator or a Service Manager to work for a leading firm within the security sector. Full product training will be given.

For more information, please contact Lucas at KHR.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Coordinator / Leader

Customer Support Coordinator / Leader

We currently have a brilliant opportunity for Customer Support Coordinator / Leader to join an expanding company with an international presence in East Sussex.

They are leaders in their field with a number of patented designs. Expanding through numerous offices due to ongoing success.

The role of the Customer Services Coordinator is to successfully manage the Customer Services team, providing excellent service and support to the whole team and customers alike.

The role will include –
*Ensuring all customer orders are processed in an efficient and timely manner. This includes entering the order onto the Sage accounts system, liaising with the customer for any necessary amendments and to resolve any discrepancies, passing to the warehouse for despatch and monitoring through to delivery, working closely with both the Sales and Warehouse departments.
*Answering and handling phone enquiries from the main office line, including giving details of product availability and stock levels, cost enquiries, basic technical advice on the products, customer complaints. Passing calls to colleagues and taking and passing on messages when required.
*Arranging collections with customers of incorrect or surplus stock from site for restocking.
*Arranging site visits coordinating with Account Manager’s and the client for mutually agreeable dates etc.
*Sending out of marketing material to clients when required and notifying Marketing Manager when literature is low in stock.
*Obtaining PoD’s and chasing up ETA’s with hauliers and carriers both over the phone and on portal websites.
*Monitoring of back orders seeing these through to delivery.

Suitable Candidate;
*Minimum two years previous experience working in a customer service role.
*Fully conversant and competent with Sage accounting is essential.
*Basic educational qualifications in Maths and English.
*To be self-motivated with a willingness to work alone as well as part of a team.
*To maintain a customer focused approach at all times, making the customer feel reassured.
*To take ownership of actions, seeing them through to completion
*IT skills, ability to use Microsoft Outlook, Word, Excel. Sage accounts package.
*Ability to learn new methods and systems
*Neat, tidy, well ordered and disciplined with a desire to learn and improve personal performance
* A full clean driver’s license and vehicle is essential due to location of premises.
* Opportunity for career progression for the right candidate.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Services Manager

Can you evidence your dedication, do you excel in your flexibility, can you win the trust of your team, can you juggle priorities to give support to those around you? If you can do all this then you are the person we are looking for!

We are seeking an experienced Customer Service Manager to run a busy customer service department that processes and manages customer accounts.

The successful candidate must have experience in managing a multi-functional team.
As Customer Service Manger, you will be responsible for managing and supporting the team with all customer interactions, to ensure that targets are met and all customers receive the best service.

Essential to this role is the ability to provide effective leadership, enabling you to coach and develop your team to the highest standard to deliver exceptional customer service. A good team player, you must possess the ability to drive through change accompanied with a positive attitude to succeed and the aptitude to motivate yourself
and others to achieve the departments goals.

Main Responsibilities:

– Daily delivery of an efficient effective customer focused team
– Assist your team in exceeding customers expectations at all times
– Responsible for the personal development of self and team
– To assist and support the Senior Mangers with the day to day operation of the team distribution of workload and achievement of the departments key performance indicators.
– Travel required between two sites.
– Handling escalated complaints and customer queries

Personal Specification:

– Team management experience
– Previous experience working in the supply and demand/ order processing sector.
– Proven quality customer service experience
– Ability to lead the team to a common goal
– Experience implementing training, quality controls and targets
– Strong sales knowledge

Core Details: With bases in Horsham and Medway you will be predominately based from one, but work from the other 1-2 days per week.

Hours of work: Monday to Friday 8.00am – 17.30pm

Benefits include: Near-site parking, bonus scheme, pension, holiday and more.

To be considered for this role please apply today!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Advisor

A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a fun office within an expanding fashion company.

This is an exciting opportunity for someone who is looking to join a well-known brand and become a valuable part of a fun, but hard-working team.

Working in modern offices within a friendly environment and parking on-site.

You will be responsible for a varied amount of tasks and duties:

– Receiving and handling inbound and outbound telephone calls.
– Gathering information and resolving queries.
– Email Correspondence and actively calling customers.
– Updating internal systems with correct and accurate information.
– Represent the company in a professional manner.

The ideal candidate would have experience working within a Customer Service environment, have a good telephone manner, have the ability to follow processes and guidelines, have excellent attention to detail, advanced Microsoft office skills and can demonstrate excellent communication skills.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…