Contracts Administrator (Part Time)

Our client has a fantastic part-time opportunity to work for a market-leading niche company currently going from strength to strength. They seek a dynamic, career minded individual to assist with their contract administration.

The Contracts Administrator will ensure that the day to day contracts administration runs smoothly and efficiently. The job holder is an integral part of the team providing administration support relating to all aspects of the day to day running of the business including provision of professional customer service.

* Customer Services – receives incoming calls and enquiries

* Credit Control – manage top aged debtors, be commercially aware, flagging up potential problems to the Contracts Director.

* General Administration – will provide support to ensure effective administrative systems are in place and are highly organised and efficient.

The job holder will be expected to perform any of the following tasks:

* Answer telephone as required direct calls to the relevant colleagues or take accurate messages for relaying to colleagues. Ensure all calls are logged and followed through to a satisfactory conclusion.

* Monitor aged debtors and follow credit control procedures to follow up with customers to ensure compliance with our agreed terms of trading.

* Liaise with accounts team to either request or provide information as required.

* Perform general administration duties as required.

Applicants should have 3 – 5 years previous office experience, be bright, confident and hard working with a can-do attitude. Strong communication, organisational, and timekeeping skills are also required. With at least 5 years plus office administration. Customer service and credit control experience is essential.

Applicants must be able to demonstrate the following aptitudes.

* Flexible

* Adaptability

* Proactive

* Service delivery

* Trustworthy

* Interpersonal skills

* Team player

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Temps Urgently Needed – Tunbridge Wells and surrounding areas

Are you available immediately Temps Urgently Needed for Tunbridge Wells and surrounding areas.

Perhaps you’re saving for something or looking for your next permanent role but want to keep busy in the interim?

Here at KHR, we are currently recruiting for a range of temporary assignments within administration, PA, data entry, project coordination, marketing, HR, reception, warehouse and customer services.

If you’re looking for immediate work our Temps team would love to speak with you.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Trainee Collections Agent

Trainee Collections Advisor
Maidstone
£16,000 – £20,000 + £400pcm OTE

We are working with a well established and friendly professional services firm who is looking for a consumer collections agent with call handling experience. In order to join this growing team, you will have customer services experience and a friendly phone manner.

Your duties will include speaking with and negotiating with the customer, receiving inbound and making outbound calls, updating the CRM system, maintaining diary notes and investigating cases to come to a decision that works for both parties.

The shift patterns are 8am to 4pm and 12pm to 8pm. Both shifts have a one hour lunch break.

Your skills base must include;

– Polite and friendly telephone etiquette
– Effective communication skills to negotiate positive outcomes
– Be able to build a rapport on the phone
– Customer focused
– Team work

You MUST have customer service/ call centre experience of some form.

The ideal candidate will have a proven track record within a collections role with an understanding of FCA and TCF guidelines, however not essential as training will be given

If you are interested in this opportunity, please contact Lucas at KHR for further details.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Coordinator – services & repairs

Customer Service Coordinator (Gas servicing and breakdowns)

Would you like to work for a top 100 construction business?

Would you like to work in an established customer service team that has good long term career prospects?

Role
To Co-ordinate the gas servicing appointments and breakdown for residents and assist in the smooth running of the office.

Responsibilities
*Take calls from residents and clients, assist and resolve queries
*Book appointments with residents for repairs, servicing and boiler replacement works
*Check diary to ensure all jobs are booked correctly, move work as necessary, rearrange work on diary in event of an emergency or engineers sickness
*Answer telephone calls/emails form tenants, engineers, housing officers and other client representatives
*Close down completed jobs and rebook where necessary
*Cover other co-ordinators tasks when they are on holiday or sick
*Work in a team environment with a positive flexible attitude; service orientated and customer focused
*First point of contact for clients and residents for telephone answering and identifying/determine next action
*Assist to maintain computerised database of reported and booked calls and ensure information is kept up to date
*Provide general administrative support for word processing various correspondence and documents, photocopying, filing, faxing and general office duties when required

Knowledge and experience
*Call centre or customer service experience essential
*Must have a professional telephone manner
*Good Word, Excel and CRM exposure
*Highly organised and able to prioritise
*Must have prior office based work experience
*Experience in the gas industry would be beneficial
*Ability to work as a team or on their own

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Sales Support Administrator

Sales Support Administrator
Sidcup, Kent Border
£22,000 + Excellent Benefits

We are working with a business that produce and maintain specialist bespoke security products for industries across the UK.

They have a large office near Sidcup with 4 sales consultants who require assistance with the day to day running of the department.

You will be organising and co-ordinating the sales diaries, arranging site surveys and visits and making calls out to potential clients. You will need to be an extremely proactive individual.

A part of this role will be client facing too, so experience with presentations and meetings will be a plus.

The working hours are 7.45am through to 4.45pm with a free lunch provided by the office and 28 days holiday (Inc Bank Holidays).

If you are interested in this opportunity then please contact Lucas at KHR.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Advisor

A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a fun office within an expanding retail company.

This is an exciting opportunity for someone who is looking to join a well known brand and become a valuable part of a fun, but hard working team.

Working in modern offices within a friendly environment and parking on-site.

You will be responsible for a varied amount of tasks and duties:

– Receiving and handling inbound and outbound telephone calls.
– Gathering information and resolving queries.
– Email Correspondence and actively calling customers.
– Updating internal systems with correct and accurate information.
– Represent the company in a professional manner.

The ideal candidate would have experience working within a Customer Service environment, have a good telephone manner, have the ability to follow processes and guidelines, have excellent attention to detail, advanced Microsoft office skills and can demonstrate excellent communication skills.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…