Sales Executive

Sales Executive
Competitive salary plus commission
Permanent

An expanding company based in East Sussex is now seeking a Sales Executive to join their sales team professionals.

The company provides a fantastic opportunity to work local yet professional in a very friendly company,earning uncapped commission,plus great benefits.
The ideal candidate will have previous sales experience with proven ability in closing sales,someone who can retain technical information and someone who is target driven.

Daily activity will include:

* Take incoming and make outgoing sales calls to existing and potential subscribers for sales / up sales, providing excellent customer service at all times.
* Ensure that all contact made is recorded on the appropriate database and that all agreed documented sales and after sales processes are followed.
* Arrange free trials and demonstrations of the suite of tools, following up to effectively close the sale.
* Complete a set minimum number of sales calls and demonstrations each month.
* Reach achievable sales targets each month.
* Assist the Sales Manager when required.

Full training will be provided,plus the opportunity to take industry qualifications.

If you feel you are suitable for the role,apply for the role for immediate consideration.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Sales Executive

Sales Executive
Competitive Salary
Permanent

We are currently recruiting for a well-known company based in heart of Tunbridge Wells that are looking to expand their New Business Sales Team.

We are looking for a motivated individual, with sales experience who will be responsible for converting the new business to hit their targets and work well within the team and to help the company achieve its growth targets.

The ideal candidate needs to be target driven, ideally with an insurance background, highly motivated to achieve and exceed targets, articulate, numerate and literate, strong team player, enthusiastic and willing to learn.

Daily activity will include:

Respond to and efficiently handle inbound new business quotes
Convert new business quotes by selling the product as well as the price
Lead generation
Consistently achieve new business targets
Keep systems accurate and up-to-date

If you think that you are the perfect match for the role, then please apply.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

French Speaking Support Executive

French Speaking Dedicated Support Executive

We have an excellent opportunity for a French Speaking Support Executive to join a market leading company based in London. You will be joining a friendly, hard-working team, have the opportunity to grow and develop within the business and be a valued/ key member of staff.

Key responsibilities:
Key contact role providing all aspects of technical support to VIP clients in your market. Providing customers with successful interactions, even if the problem cannot be solved, going the extra mile to make things happen is vital to this role.

*Responding to all client service queries to agreed SLAs / KPIs for inbound channels
*Provide accounts with support and training via preferred channel
*Effectively use Contact Centre technology and Salesforce to record and report on queries
*Identify, provide solutions on all issues that arise
*Proactively manage own workload and escalate to 2nd Level support / CRE team in line with department procedures
*Assist all relevant teams with projects/tasks where necessary, this includes the 1st line support team, groups support where required
*Proactively develop skills and knowledge through the effective use of systems
*Communicating with various internal departments and the team in India to resolve client queries
*Attend daily stand-ups with the team, to provide information on your daily and weekly workload
*Present monthly workload report, number of customers, number of support queries, overview of top interactions
*Update the in-house CRM system with all customer correspondence
*Proactively work to retain clients through effective client support and follow up
*Proactively log client and product information
*Assist the accounts team with proactive calls to our groups / casual chains, to undertake courtesy calls and measure site satisfaction

Required skills and experience:
The ideal candidate will have

*Proven Customer Service experience (at least 2 years in a contact centre helpdesk environment)
*Previous IT technical helpdesk experience would be beneficial
*Self-starter with a good work ethic, able to work independently or as part of a team
*Extremely organised with good time management skills and attention to detail
*Service-minded
*Experience of dealing with demanding customers
*A hands-on problem solver, resilient, proactive mindset, with the ability to handle customer objections/complaints
*An excellent team player, flexible approach to differing work tasks and fluctuating priorities
*A good communicator, with excellent use of verbal and written English/Market language
*Able to absorb and explain information clearly to others

Profile
*Persuasive and influential
*Strong self-confidence, has a positive outlook and takes responsibility
*A strong can-do attitude
*Strong desire for success, doing what it takes to achieve service standards
*Willing to go the extra mile and not afraid to make decisions when required for the benefit of the client

Your hours of work will be Monday – Friday 9am – 5.30pm

Please get in touch with me, Chloe Scott at KHR Recruitment Specialists for more information

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Senior Contact Centre Team Leader

Have you got experience of leading a team in a contact centre? Do you have proven success of delivering and achieving customer service excellence?

Our client is a not-for-profit foundation with large, modern offices in Kings Hill, West Malling. As a senior team leader in their award winning contact centre, you will be responsible for motivating and leading a team of 15-20 customer service representatives that seek to provide excellent customer service at all times.

Duties of this role include:

– Proactively and visibly leading a high performing team
– Minimising potential complaints by encouraging staff to work in a compliant and fair way
– Performance management and writing performance objectives
– Day-to-day workflow and medium/long term planning
– Lead on projects and IT developments
– Writing reports for senior managers
– Measure and monitor the quality of service provided by the team

The ideal candidate will:

– Have contact centre experience
– Have substantial experience indirect line management
– Have strong leadership skills
– Have a personal drive to exceed targets
– Have excellent communications skills
– Have the ability to write reports for senior managers and key stakeholders

For a full job description, or to apply, send CVs to Ellie or call the office

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Validation and Compliance Officer

Do you have fantastic customer service skills? Do you have knowledge and experience of AML, charitable purpose or the data protection regulatory environment?

Our client, a Not-For-Profit foundation in West Malling, are looking for a Validation and Compliance officer with a strong customer service background. your role will involve reviewing, investigating and making recommendations on all donation requests, to include UK and overseas donations.

You will be carrying out KYC/AML requirements for all beneficiaries and account controllers, ensuring AML requirements have been completed on all donors.

You will be using the telephone to handles non-routine enquiries, so you will need to be a strong communicator.

Duties include:
– Conveying complex information in a concise and understandable manner
– Obtaining all documents needed from customers to carry out validation processes
– Reviewing and making decisions on validation documents to ensure completeness
– Offering advice to individuals and organisations to help them through the validation process
– Providing positive feedback and encouragement to customers
– Ensuring payments are processed and completed quickly and efficiently.

The ideal candidate will:
– Have prior customer service experience
– Have experience of working in regulated services
– Good telephone skills
– A diplomatic, analytical and positive attitude.
– Have the ability to manage customer expectations and build relationships
– Knowledge of AML or KYC requirements

For more information or to apply for this role, send CVs to Ellie or call the office!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Advisers

Urgently seeking strong professional Customer Services Advisers to work within a friendly professional team, up until the Christmas period.

The great thing about this customer service representative job is that you don’t need to have prior experience in customer services, just excellent computer skills, and an exceptional telephone manner.

It’s a great location
Friendly working environment
Weekly pay

As a customer service representative you will:

Deal with inbound calls relating to a variety of different enquiries
Assist and advise internal callers in a friendly and professional manner.

You’ll need:

A professional attitude and excellent telephone manner
Advanced IT skills
A genuine passion for delivering excellent customer service

This position is to start immediately.

Hours 9 – 5
West Malling

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Temporary Work

Are you available for short or long term assignments. looking to earn some extra money? A student that is home for the holidays and looking for an extra income? Between jobs? Need flexibility?

Whatever your reason, we are calling for people to register their details with KHR Recruitment Specialists. We have multiple requirements for Seasonal temporary workers for assignments in the Tunbridge Wells area as well as surrounding villages/towns.

We can offer flexible working for individuals that are looking to work just for 1 day at a time, 1 week at a time or a month.

We have a number of requirements for confident, hard workers.

Some assignments require no experience and can be accessed by public transport.

Current requirements are for the following:
Office work including customer service, administration and accounts
Warehouse / production Operatives
Pickers & Packers
Cleaners
Serving and waiting staff
Kitchen Porters

Locations include Tunbridge Wells, Tonbridge, Paddock Wood, Southborough, East Peckham, Frant, Crowborough, Sevenoaks.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.