Client Services Administrator

Client Services Administrator
Location: Outskirts of Maidstone
Salary £Great + Bens

This is a full-time, permanent opportunity working with one of the UK’s fastest-growing e-commerce and specialist distribution company and one of the largest mail providers within the UK with a group t/o of £250m.

We are looking for a positive, conscientious, reliable Client Services Administrator to join a hardworking and enthusiastic customer-focused team. The ideal candidate will work with the Client Services Team using attention to detail to log and resolve queries from the client base using the Salesforce system. You will ensure that clients receive a timely and accurate response at all times and will provide quotations, raise credits for authorisation, liaise with service providers concerning client claims and complete relevant reporting when required. You will relish a challenge and work to ensure that all our company procedures and processes are followed and updated accordingly. You will have the ability to maintain high levels of customer service always, showing resilience and maintaining positivity. The role will be a remote working/office hybrid, whereby staff will be required to attend site on a rota system. Therefore, a good broadband connection is a must. The candidate will have the ability to multitask with exceptional organisational skills proven in previous roles.
We are looking for a self-motivated, team player who is well organised, friendly, numerate, and literate. Candidates will be required to use various computer programs including Salesforce, Word, Excel and Outlook as well as our internal systems and service provider tracking systems for which training will be provided.
An upbeat and positive attitude is essential as is the ability to provide clear communication by email and telephone. Candidates should show initiative and work very well under pressure, as well as having strong attention to detail.

Duties will include but are not limited to:
*Dealing with multiple administrative priorities in an efficient and timely manner
*Track deliveries, investigate issues, monitor deliveries, provide regular updates to clients
*Raising and Tracking Claims and Credit Notes
*Data input for invoicing
*Dealing with quotations, queries and complaints and logging them accordingly
*Liaising with staff internally and service providers to always ensure client satisfaction.
*General office administration and financial archiving
*Allocation of an email slot to ensure 20-minute response times, meeting our CS SLAs

The right candidate will have/be:

Confident and friendly in nature
Exceptional organisation skills
Ability to work well in a team and alone on tasks
Strong numeracy skills
Strong literacy skills
Exceptional attention to detail
Basic knowledge of Outlook is a must
Basic knowledge of Excel is a must

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Administrator / Data Entry

Administrator
Tenterden, Kent
Full-time, permanent
Monday – Friday (8am-4.30pm / 8.30am-5.00pm) 37.5hpw

KHR is working with a rapidly growing business based in Tenterden that offers an extensive and complete range of Customs and Duty Management services to a diverse customer base. Continued and planned growth means the business has a need for Administrators to join their team.

We are looking for several enthusiastic, hardworking, computer literate people to join the business at an exciting time to play an integral role in the company. Full training is provided so no experience is required, all you need is the right attitude, and a willingness to learn and work hard.

This role is heavily computer-based, so the ability to use MS Office programmes specifically Excel is essential. You will also be required to work at pace and under pressure on occasions, so working to tight deadlines with 100% accuracy is a must.

We are looking for those who are keen to join a business that will offer full training in an exciting sector, and that will give you the chance to move up in the business if you can demonstrate you have the right attitude and ability.

The business offers flexible hours of work, 8am – 4.30pm or 8.30am – 5pm with a 60minute unpaid lunch break.

£18,000pa + Pension, Holiday, Free on-site parking

For more information please call Hannah at KHR Recruitment on 01622822805

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Senior Accounts / Data Administrator in Corporate Tax

Senior Accounts/Data Administrator in Corporate Tax
Full-Time Permanent
Blend of office (Ashford) and home working

I am working with a leading business based in Ashford who are seeking a Coordinator to join their business and focus on R&D Tax Relief projects.

This position would suit a data analytical individual as you will be working with large dataset, complex databases and large volumes of numerical information in varying formats.
If you have an accounts based background and/or education such as AAT/ACCA, or some knowledge of corporate tax and how it works this would be beneficial but not essential.

If you would like the opportunity to work with a top practice and be valued in a close knit and positive team who’ll support your development, you’re going to like it here.

This job will be very varied, but key daily tasks will require you to have great MS Excel skills. You will be looking at client accounts and calculating the qualifying expenditure for all R&D claims. You will need to be extremely organised and have good attention to detail. Experience using a CRM system to keep all client records updated on a real time basis would also be required.

The role will have a significant contribution to the start of the client journey, so if you are someone that likes a challenge, can maintain a good attention to detail in a busy environment and likes looking at large amounts of data, this role is perfect for you.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…