Business Development Support

Business Development Support

We are working with a leading business that is seeking an individual to support the business development function.

This individual will be responsible for identifying and generating business opportunities through gathering strategic information with key prospect groups through telemarketing, social media and email contact.

This initially starts as a temporary role, which will transfer to a permanent role for the right individual. They require an individual to have no or a short period of notice to be able to start immediately.

Monday – Friday 8am – 5pm (40 hours per week)
Pay is dependent on experience

This opportunity can be based in Gillingham in Kent or Horsham in Sussex, but you must be prepared to travel between them when required.

Responsibilities
*Identify and research key players and develop tailored strategies to generate interest.
*Create relationships with key players to identify their needs and qualify their interests and viability to drive sales.
*Nurture leads with tailored messaging to increase understanding of company offering and unique differentiators using relevant support assets.
*Generate appointments for relevant sales personnel when a lead reaches a qualified stage.
*Ensure all activity and information is recorded in the CRM system and is kept up to date and accurate.
*Follow-up and qualify inbound marketing leads.
*Attend trade shows and other networking events as required.
*Analyse working methods and practices and identify and put forward suggestions to improve outcomes.
*Working with sales team to form strategic attack plans for big prospects and helping execute them.
*Travel to other office locations as and when needed

Requirements
*Experience in telemarketing, business development, sales environments essential
*Degree would be beneficial in a business-related field
*Proficient in English – Oral and written
*Knowledge of CRM’s is essential, Netsuite would be preferred
*Good knowledge of MS Office – Word, Excel, Databases etc
*Must be tenacious and persistent and not knocked off-course by knock-backs
*Clear, concise and confident communicator
*Able to think logically and structure answers
*Proficient in business conversations and have a consultative approach
*Trustworthy and high integrity
*Extremely self-motivated with a diligent work ethic
*Must have own transport and a clean licence
*Able to work independently as well as part of a team in a fast-paced environment
*Able to listen to customers, understand their needs and ask clarifying/ probing questions

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Business Development Support

Business Development Support

We are working with a leading business that is seeking an individual to support the business development function.

This individual will be responsible for identifying and generating business opportunities through gathering strategic information with key prospect groups through telemarketing, social media and email contact.

This initially starts as a temporary role, which will transfer to a permanent role for the right individual. They require an individual to have no or a short period of notice to be able to start immediately.

Monday – Friday 8am – 5pm (40 hours per week)
Pay is dependent on experience

This opportunity can be based in Gillingham in Kent or Horsham in Sussex, but you must be prepared to travel between them when required.

Responsibilities
*Identify and research key players and develop tailored strategies to generate interest.
*Create relationships with key players to identify their needs and qualify their interests and viability to drive sales.
*Nurture leads with tailored messaging to increase understanding of company offering and unique differentiators using relevant support assets.
*Generate appointments for relevant sales personnel when a lead reaches a qualified stage.
*Ensure all activity and information is recorded in the CRM system and is kept up to date and accurate.
*Follow-up and qualify inbound marketing leads.
*Attend trade shows and other networking events as required.
*Analyse working methods and practices and identify and put forward suggestions to improve outcomes.
*Working with sales team to form strategic attack plans for big prospects and helping execute them.
*Travel to other office locations as and when needed

Requirements
*Experience in telemarketing, business development, sales environments essential
*Degree would be beneficial in a business-related field
*Proficient in English – Oral and written
*Knowledge of CRM’s is essential, Netsuite would be preferred
*Good knowledge of MS Office – Word, Excel, Databases etc
*Must be tenacious and persistent and not knocked off-course by knock-backs
*Clear, concise and confident communicator
*Able to think logically and structure answers
*Proficient in business conversations and have a consultative approach
*Trustworthy and high integrity
*Extremely self-motivated with a diligent work ethic
*Must have own transport and a clean licence
*Able to work independently as well as part of a team in a fast-paced environment
*Able to listen to customers, understand their needs and ask clarifying/ probing questions

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Sales Account Manager

Sales Account Manager (Telecoms)
£25K-30K OTE 50K + Bens
LONDON
Full-time, permanent, office based

Leading digital communications company are actively seeking an Account Manager to join their growing sales team of 3.

They are looking for an Account Manager ideally with a telecommunication background to create long-term, trusting relationships.

As the Account Manager your role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

An understanding of hosted telephony, skype for business, Microsoft Teams, and SIP will be a huge advantage.

I am interested in hearing from you if you meet the following criteria:

– Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
– Previous telecommunications experience and knowledge of hosted telephony, Skype for Business, Microsoft teams, SIP and Connectivity
– Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
– Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
– Experience delivering client-focused solutions to customer needs

To be considered for this opportunity please apply today; alternatively for more information please contact David Cotton on.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Advisors

My client is looking for experienced Customer Service Advisors/Administrators to join a friendly office to provide extra support. This is a temporary assignment, that will eventually lead to a permanent contract.

Monday to Friday
Hours: 9am – 6pm
Duration: Temporary to Permanent
Rate: £8.91 per hour

Working within a friendly environment and parking on-site.

You will be responsible for a varied amount of tasks and duties:

– Receiving and handling inbound and outbound telephone calls.
– Gathering information and resolving queries.
– Email Correspondence and actively calling customers.
– Updating internal systems with correct and accurate information.
– Represent the company in a professional manner.

The ideal candidate would have experience working within retail or a Customer Service environment, have a good telephone manner, have the ability to follow processes and guidelines, have excellent attention to detail, advanced Microsoft office skills and can demonstrate excellent communication skills.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Success Manager / Sales & Customer Service Manager

Customer Success Manager / Sales & Customer Service Manager

Would you like to work as part of an Executive team and have a significant impact on the commercial success of a growing business?

Our client based near the Kent coast are seeking Customer Success Manager to join their team. They are an eCommerce company going through an interesting period of change, and it is an excellent and exciting time to join their team.

As well as a competitive salary the company also offer a pension, holiday allowance and Christmas shut down.

Duties
*Day to day management of internal Sales and Customer Care Teams ensuring KPI performance
*Recruit, manage, schedule, and coach Sales and Marketing Teams to meet sales and objectives
*Drive the growth through telephone Sales Team and work with the team to develop strategies to understand our customers’ needs
*Promote customer loyalty by understanding the opportunities
*Support the customer care strategy and implement change to ensure a proactive attitude
*Working with the existing teams to engage with new and existing customers and drive further sales
*Work with the current Team Leaders to evaluate waste and identify how to improve the current service levels
*Monitor performance against service KPIs on a weekly/monthly basis and take action as necessary to remedy any shortfalls
*Manage customer feedback through all platforms (including social)
*Assist in continually improving the overall productivity and efficiency of the Customer Care Team and improve systems and procedures
*Through personal example and motivation create a working environment that is receptive to change and innovation
*Promoting positive culture of understanding and caring for the customer journey
*Provide the daily management of the internal Sales Team including recruitment, training, motivation, appraisals, support, customer relationship management system, and discipline as necessary
*Establish Personal Development Reviews (PDRs) for the internal Sales Team and Customer Care department to elevate their skills and capabilities
*Uses sales technologies and data insight such as CRM and interfaces to effectively manage, plan, and execute sales strategy

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…