eCommerce Administrator / Executive

eCommerce Administrator / Executive

Our client is a fast paced wholesaler supplying a fantastic range of products in to retailers and direct to consumers. The business started nearly 35 years ago and has grown into a multinational operation supplying to over 40 countries around the world.

They have doubled in size in the last 4 years with plans for further growth. Aside from good career opportunities and the chance to work with a growing international organisation, there is also an array of excellent benefits that the company offers.

We are currently recruiting for a dedicated, ambitious eCommerce Administrator / Executive to spearhead their journey in eCommerce across multiple platforms and marketplaces.

Working alongside a small close knit digital marketing team you will be responsible for maintaining and growing the ecommerce business on Amazon, eBay and their own eCommerce platform.

Duties and Responsibilities:
*Maintaining both Amazon Vendor Central and Seller Central Account relationships – pricing / queries / support etc
*Managing product listings via Channeladvisor
*Implementing new channel launches via Channeladvisor
*Maintaining product data
*Uploading and managing products across our Magento 2 platform
*Ensuring customer complaints and feedback are dealt with in a timely manor by the customer service team
*Training the customer service team/updating training when new processes/marketplaces/services are added

Requirements
*1-2 years experience dealing with Amazon Seller Central and/or Vendor Central
*Background in eCommerce and online selling in general
*A creative eye and understanding of the target audience
*Good spreadsheet skills
*Very good attention to detail
*Experience with Magento would be a good benefit but is not essential
*Experience with Channeladvisor would be a good benefit but is not essential

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Group Sales Manager

Our client is an innovator and leader in the hospitality industry and, as they are rapidly expanding in this market, they are recruiting for a Group sales Executive/Manager to pursue a strategy of business development and relationship management.

The Group Sales Executive will be responsible for identifying new leads, developing relationships with key decision makers and introducing new clients to the business.

The successful candidate will be able to demonstrate the key benefits of the products and services in face-to-face sales meetings, over the phone and via online webinars whilst maintaining a healthy commercial relationship between new client accounts and the client relations team. A key aspect of this role will be the ability to generate new business through sourcing new leads and networking to generate revenue from selling services including promotional offers, connection services, subscription and one-off charges.

Key Responsibilities
*Generate and maintain a healthy sales pipeline
*Exceed new client targets for our services
*Ensure a smooth handover to the account management team during the implementation stage / migration from another system by coordinating internal stakeholders and liaising effectively with the account management team
*Deliver effective B2B sales meetings and product demonstrations to senior management figures within multiple hospitality organisations
*Manage your own diary and be able to work independently
*Provide insight and knowledge via feedback from the marketplace to help us constantly evolve products and services.

Role Specification
*Proactively identify new lead sources through research and contact target clients
*Understand customer requirements / priorities and communicate commercial terms, pricing and R.O.I.
*Present products and services effectively in written business proposals and in sales meetings
*Supply the required documentation to the client relations team to set up new accounts including setup information
*Up-sell and cross-sell to existing clients
*Be an active contributor to the sales strategy
*Document your sales activity onto our CRM tools effectively to ensure accurate reports may be created on the sales pipeline
*Ensure that we are constantly evolving whilst keeping a customer focus

The ideal candidate will have
* A proven track record in generating new sales with a minimum of 3 -5 years’ experience in a Sales or Business Development role
* Experience at selling at Director / C-Level is essential
* Prior selling to, or contact with the hospitality industry is desirable
* Experience of selling in a ‘solution selling’ style is desirable
* Prior experience of selling marketing solutions is desirable

Required skills / education
* Fully computer literate including use of Word and PowerPoint (essential)
* Fluent written English (essential)
* University Graduate (preferred)

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Part-Time HR Manager

Part-Time HR Manager

Are you an experienced HR Manager looking for a new challenge in a growing international business?

My client has been operational for over 40 years providing high quality services and products to a range of prestigious clients across the globe. They have a number of interesting projects in the pipeline and continue to set plans for future growth.

They are looking for an energetic HR Manager who is used to working in a standalone role for a global business. We need a generalist who can cover all of the administrative aspects of HR, but also look after the strategic aspects including being the expert on legal requirements.

The successful candidate will deliver an effective and efficient HR service to the organisation. This role is suited to a forward-thinking HR Manager who can implement policies and procedures.

What We Need From You:
*A strong HR Generalist background
*CIPD Level 7 qualified (or equivalent)
*A thorough knowledge of current employment legislation/laws
*Minimum of 5 years’ experience of working within a HR role
*An energetic, positive approach to work
*Ability to prioritise conflicting demands, pressures and to manage time effectively
*Able to deal with confidential information and to discuss sensitive issues confidently
*Ability to communicate and build relationships across the business up to, and including senior management
*Managing HR across numerous locations in Europe would be advantageous but not essential.
*Flexible working is essential

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Creative Editor / Proof-reader

Creative Editor / Proof-reader

A leading online-based company in West Malling Kent has an excellent opportunity for a Creative Editor / Proof-reader. They are seeking to recruit a graduate with a degree in Maths, Statistics, Accounts or Business to join the team in this new and challenging role. The primary duties of the position are to help edit and check professional writers work before it is submitted to clients.

Duties to include:
*Working closely with the creative team checking content and adding feedback on creative ideas and projects.
*Proofreading documentation
*Checking the quality of all completed work
*Matching clients initial orders to the final product
*Editing documentation – making corrections and amendments
*Make critical assessments of documents
*Analysing documents ensuring all content is relevant and correct
*Checking all documents and ensuring there is no plagiarism using in-house software
*Liaising with external sources and requesting changes to documents
*Ensuring the highest level of work presentation
*Have full control of the completion of work and monitor deadlines
*Liaise with colleagues in regards to clients and researchers
*Liaising with writers to request amendments to improve the quality of work in order to achieve customer satisfaction
*Reviewing orders, and the quality of work, when a problem arises
*Negotiating with clients and researchers to resolve disputes
*Writing complaint reports, providing solutions and recommendations
*Copywriting
*Research

The successful applicant will:
*Be educated to degree level in Mathematics, Statistics, Finance or Business.
*Have an A or A* grade in GCSE English or equivalent
*A teaching or tutoring degree would also be advantageous
*Have excellent PC skills
*Have an excellent eye for detail
*Be able to handle pressure and work at a fast pace ensuring the highest quality of work
*Have excellent written, and all round communication skills
*Be a team player, dedicated and articulate
*Have fantastic time and work management skills
*Previous experience in academic or commercial documentation quality checking is desirable
*Previous copywriting / editing experience will be a distinct advantage

Working hours are Monday – Wednesday 12pm – 8pm and Saturday – Sunday 9am – 5pm.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Coordinator

Customer Support Coordinator

We currently have a brilliant opportunity for Customer Support Coordinator to join an expanding company with an international presence in East Sussex.

They are leaders in their field with a number of patented designs. Expanding through numerous offices due to ongoing success.

The role of the Customer Services Coordinator is to successfully manage the Customer Services function, providing excellent service and support to the whole team and customers alike.

The role will include –
*Ensuring all customer orders are processed in an efficient and timely manner. This includes entering the order onto the Sage accounts system, liaising with the customer for any necessary amendments and to resolve any discrepancies, passing to the warehouse for despatch and monitoring through to delivery, working closely with both the Sales and Warehouse departments.
*Answering and handling phone enquiries from the main office line, including giving details of product availability and stock levels, cost enquiries, basic technical advice on the products, customer complaints. Passing calls to colleagues and taking and passing on messages when required.
*Arranging collections with customers of incorrect or surplus stock from site for restocking.
*Arranging site visits coordinating with Account Manager’s and the client for mutually agreeable dates etc.
*Sending out of marketing material to clients when required and notifying Marketing Manager when literature is low in stock.
*Obtaining PoD’s and chasing up ETA’s with hauliers and carriers both over the phone and on portal websites.
*Monitoring of back orders seeing these through to delivery.

Suitable Candidate;
*Minimum two years previous experience working in a customer service role.
*Fully conversant and competent with Sage accounting is essential.
*Basic educational qualifications in Maths and English.
*To be self-motivated with a willingness to work alone as well as part of a team.
*To maintain a customer focused approach at all times, making the customer feel reassured.
*To take ownership of actions, seeing them through to completion
*IT skills, ability to use Microsoft Outlook, Word, Excel. Sage accounts package.
*Ability to learn new methods and systems
*Neat, tidy, well ordered and disciplined with a desire to learn and improve personal performance
* A full clean driver’s license and vehicle is essential due to location of premises.
* Opportunity for career progression for the right candidate.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Compliance Assistant (FCA)

Compliance Assistant

Main Purpose of Job Role:
The Compliance Assistant will assist the Manager in assessing, advising, monitoring and reporting across the business with a view to establishing, implementing and maintaining a robust and effective compliance framework through the creation of appropriate policies and procedures.

This is a fantastic opportunity for you to show the company your expertise in audit and compliance and demonstrate your passion for continuous improvement.

Key Responsibilities:
-Auditing underwriting files to ensure compliance with FCA regulations and company policies
-Keeping abreast of any regulatory changes that could impact the business
-Gathering information for the monthly MI, enhancing effectiveness where necessary
-Supporting with the provision of research, advice, guidance on legal and regulatory issues affecting the business.
-Assisting with the monitoring and reporting of all compliance risks and implementation of key compliance policies and procedures across the business.
-Supporting with the provision of guidance and support to staff in all matters relating to compliance regulation and promoting good practice.
-Issuing agreements to new clients.
-Assisting with the setting up monitoring audits, providing advice and signing off financial promotions.

Knowledge, Skills and Experience:
-Qualified to A-Level standard or Degree level or equivalent
-2 years’ experience in the legal, insurance or financial sector, within a compliance remit
-Strong analytical skills
-Excellent Microsoft word and excel
-Strong communication skills, both written and verbal
-A high level of attention to detail is essential to this position
-Integrity – maintaining consistently high standards of work, loyalty, honesty and commitment

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

European Sales Manager (Retail)

European Sales Manager

Description
An experienced retail product sales manager who has delivered European product sales growth predominantly with the ability to both develop and execute a growth strategy. Existing contacts in large retailers and distribution networks would be of benefit along with market knowledge and the tenacity to search out the players in the market would be a given.

Key Duties/Responsibilities
* Work with a team of sales and marketing representatives based in East Kent to assist them in developing their brands across the European market.
* To develop country specific growth strategies for products.
* Responsible for the compilation of sales and marketing plans and growth strategies
* To visit customers and develop long-term partnerships.
* To keep up-to-date with market developments and strengthen the customer relationships
* To monitor competitor activity

Experience
* Sales and marketing experience into European retail markets
* B2B sales track record
* Worked with products for distribution in the mass retail space
* Have a network of contacts with consumer products sold into the large big box retailers across Europe.
* Exposure to arts, crafts and hobbies retailers would be preferred.
* Additional languages to English would be advantageous but not essential.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Bookkeeper – AAT Level 4 (temp to perm)

Bookkeeper – AAT Level 4 (temp to perm)

We have a great opportunity for a Level 4 AAT Bookkeeper to join a global business on a temporary to permanent basis reporting to the Group Financial Controller.

This is a temporary role, initially part time to cover sickness. It could go permanent and full time or become a job share if the job holder decides to return on reduced hours, so we need someone with an element of flexibility.

Key Accountabilities
*To be responsible for period end, the preparation of reports for Purchase Ledger, Sales Ledger, and General Ledger, and to file away securely for two UK companies.
*Responsible for the reconciliation of all balance sheet accounts on a timely basis for two UK companies.
*To be responsible for Sales Ledger, including both invoicing and credit control and general departmental supervision.
*To be responsible for Purchase Ledger, including dealing with supplier queries in relation to invoices and payments as well as general departmental supervision.
*To assist the Financial Controller in the preparation of the accounts for overseas subsidiaries where required.
*To assist the Financial Controller with the day to day cash management of the group.
*To provide departmental management cover when the Financial Controller is unavailable.
*To assist the Financial Controller in the achievement of the function’s strategic objectives.
*To account for all Revenue & Customs returns.
*To work to the company’s quality standards and performance criteria.
*To ensure health and safety standards are adhered to.
*To carry out any other duties that may be required from time to time.
*To comply with the company’s Information Security policy at all times.

Required Qualifications/Experience
*AAT level 4 qualified or equivalent
*Accounting experience

This is a temporary role, initially part time to cover sickness. It could go permanent and full time or become a job share if the job holder decides to return on reduced hours, so we need someone with an element of flexibility.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.