A wonderful client with a fantastic product range is seeking to recruit an experienced Customer Services Administrator (with exposure to quality control) to join their organisation.
The role will require you to handle various QC related customer service queries whilst undertaking the following tasks:
*Supporting in any crisis management as required
*Undertaking and supporting product and process improvements to correct, and eliminate recurring problems
*Support the resolution of customers complaints
*Placing orders and organising returns/collections
*Supporting the QC Department with ad-hoc tasks as required
Previous skills and experience required:
*Previous office-based customer service experience
*Display exemplary customer service skills
*Quality control experience would be a distinct advantage
*Be proactive and demonstrate initiative
*Display first-rate communication skills (verbal and written) both internally and externally
*Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
*Be flexible and able to adapt to changing priorities
*Have achieved a minimum of Grade C in GCSE (or equivalent) in Maths and English
Apply now for this excellent opportunity!
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KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…