Insurance Administrator

Insurance Administrator

We have a number of great administrative opportunities for a leading insurance business based in West Malling.

This business have grown organically and continues to expand with a number of offices throughout the UK. There are 400 people in the West Malling office with lots of opportunities for progression and some fantastic benefits.

The role
To provide specialist business and administrative support to the business unit including regional offices within relevant timescales and in accordance with departmental procedures and standards.

Duties
*Processing of policy records and dealing with all associated administration that does not require an underwriting decision.
*Loading quote information onto the appropriate system, including conducting Credit Searches and Flood/Subsidence checks, according to the current protocols.
*Compilation, updating and reconciliation of management information including daily and weekly statistical data for our Strategic Partnership relationships.
*Indexing of correspondence onto system and workflow allocation.
*Setting up Direct Debit Instructions and processing Direct Debit queries.
*Reviewing other finance queries, arranging refunds where appropriate and chasing for outstanding premium.
*Rectifying correspondence queries, sending out post and maintenance of filing systems.
*Performing sense checks and reconciliation of the data.
*Processing of schemes policy records and dealing with all associated administration.
*User testing of system enhancements including regression testing.
*Providing the Technical Team with administrative assistance as required.
*Make sure that you treat all customers with the principles of Treating Customers Fairly (TCF).
*Understand how you play a part in the customer experience.
*Provide a service to all of our customers (internal and external) that is memorable for the right reasons and builds our reputation as a great company to work for and do business with.
*Make sure that everything you do fits in with the legal requirements.

Essential skills and capabilities
*Strong planning and organisational skills and the ability to work to deadlines.
*Follow procedural requirements and escalate queries as and when it is sensible to do so.
*An effective communicator using all verbal & written communication methods. Able to communicate complex issues to clients and colleagues
*Able to develop and sustain positive working relationships with internal and external parties.
*Experience with Microsoft Office suite of programs.
*Acts well on feedback, constantly seeking to improve their performance.
*Actively listens to others and demonstrates their understanding with appropriate follow-up actions.
*Motivated and driven to achieve team and individual targets.

The individuals are contracted to 36.25 hours per week.

Benefits will include free parking, on-site cafe, pension, life assurance, excellent holiday allowance, and annual bonus.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

HNW New Business Underwriter

A reputable Insurance firm are currently seeking an experienced New Business Underwriter to join their well established HNW team.

This is the ideal full-time position for an individual that has obtained, or is working towards their CII or ACII to join a large, multi-site insurer at their office in Kings Hill.

The successful individual will be underwriting new, and existing personal property and motor policies; with a emphasis on finding and developing new business.

The key aim of the HNW New Business Underwriter is to help to develop and maintain excellent broker relationships in order to promote the profitable growth of accounts.

Role

*To provide new business quotations
*To prospect and actively contribute to the growth/retention targets of the HNW department
*Have a full understanding of individual risk and be able to translate these factors to potential
policyholders
*Repeatedly handle mid & high net worth cases in accordance with company guidelines/risk appetite and within
limits of authority
*To work on specific projects and/or training for others as and when required
*To manage own portfolio
*Ensure an excellent working knowledge of the products, procedures, underwriting guides
*Act as a point of referral for junior members of the team
*Make sure that you treat all our customers with the principles of Treating Customers Fairly
*Be aware of threats to the organisation and customers
*Taking the appropriate action to minimise the impact of risks to the business

Candidate Profile

*Cert CII or working towards CII Qualifications
* New business underwriting experience
* Personal lines insurance
* Confident and clear communication skills
* Up to date knowledge of laws and legislation

On Offer

£24,000pa

Bonus potential, on-site parking, 20 days holiday, pension contribution, subsided canteen area.

Monday to Friday 9am – 5pm

In order to be considered for this role please apply today, alternatively please call Lydia at KHR.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Actuarial Analyst

Are you an actuarial analyst looking for a new opportunity? Do you have experience of Solvency II, Pillars I, II and III?

Our client, in Tunbridge Wells, is looking for an Actuarial Analyst to support the actuarial function in their reporting deadlines. The right candidate will have great communication skills, be highly numerate and have excellent MS Excel abilities.

Main Responsibilities include:
– Producing and enhancing spreadsheet models used in the Actuarial departments
– Support projection work
– Propose and make changes
– Writing specs for model changes by looking at regulations
– communicating verbally and through drafting high-level written reports for senior stakeholders

The right candidate will have:
-Understanding of the work carried out by a UK life assurer actuarial department
– High level of numeracy
-ORSA or modelling experience
– Demonstrable experience of using MS Excel at a high level
– Confidence in proposing solutions but also requesting support where needed
– Good report writing skills
– The ability to handle multiple tasks

Desirable Competencies include:

– Knowledge of life insurance products
– Experience of working in an office environment
– Knowledge of Solvency II , Pillars I, II and III
– Knowledge of Actuarial Modelling systems and /or financial projections
– Studying towards the FIA qualification

For more info or to apply, send CVs to Ellie or call the office

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Project Delivery Manager (Broking / Insurance IT)

Project Delivery Manager (Broking / Insurance IT)

Based in Maidstone
Benefits Package
£50k – £70k

Exciting opportunity for a senior experienced project manager to work closely with a project delivery team, acting as a major contributor to the delivery of specialised insurance/broking programmes.

With over 600 staff across 19 UK offices, this prestigious services based business continues to grow organically through mergers and acquisitions.

REQUIREMENTS
To ensure the project specification and deliverables are consistent with the needs of the business whilst ensuring timescales and costs are managed throughout the lifecycle of the project.

SKILLS AND KNOWLEDGE
Bachelor’s Degree in Business or IT
3+ years of experience working as a Project Manager
3+ years of customer interfacing experience of project oversight and customer presentation
Broking system integration project,s preferably Acturis.
Project lifecycle and key project components e.g. plan, PID, BRD
Demonstrate an understanding of the organisation and the sector it operates in.
Ensuring projects are delivered in time, within scope and within budget
Coordinate internal resources and vendors for the execution of projects
Direct and motivate the project team
Produce and maintain the Project Initiation Document
Manage business and project risks, including the development of contingency plans
Liaise with Programme management when the project is part of a programme
Liaise with Programme management or related projects to ensure that work is neither overlooked nor duplicated
Take responsibility for overall progress and use of resources and initiate
corrective action where necessary
Be responsible for change control and any required Configuration Management
Report to the Project Board throughout
Prepare the Lessons Learned Report
Prepare the End Project Report
Be responsible for project administration
Excellent project planning skills
Excellent client service skills.
Ability to persuade and influence others.
Ability to troubleshoot and problem solve.
Excellent oral and written communication skills.
Ability to gather and analyse information from the client.
Excellent skills in MS Office Products including Project
Clean driving license and willing to travel (UK only)
Flexible working hours
Adhere to the principles set by the FCA.
Adhere to the Company service standards and procedures, accepted good market practice, and the CII Code of Ethics, to ensure the best interest of the client at all times.
Ensure compliance with the General Data Protection Regulations.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Business Analyst (IT / Insurance)

We are currently working with one of the UK’s leading financial services company who is a successful and growing business keen to employ the best talent available.

Due to ongoing growth, they are currently seeking an experienced Business Analyst to join their team based in West Malling.

The Business Analyst will work within the Project Delivery & Applications team as a major contributor to the implementation of change and project delivery across the business.

Responsibilities will include:

*Thoroughly understand the needs of the business and develop technical solutions to help meet those needs.
*Evaluate and analyse business processes using all available data.
*Liaise with the business to create detailed Business Requirement Document (BRD).
*Liaise with third parties where relevant to devise solutions, highlighting any opportunities or risks with the proposed recommendation.
*Translate the BRD into functional specifications.
*Identify areas of improvement within the current applications and business practices used.
*Lead and participate in UAT and Functional Testing creating test scripts and anticipated outcome scenarios.
*Work closely with the Project Manager to prioritise deliverables.

The ideal candidate will be able to demonstrate:

*A Batchelor’s Degree in Business or IT.
*At least 3 year’s experience working as a Functional, Data or Business Analyst.
*At least 3 year’s experience of customer interfacing, project oversight and customer presentation.
*Knowledge of broking system integration projects, preferably Acturis.
*Knowledge of data analysis tools.
*Ability to translate technical requirements to the business and confident dealing with varying levels of stakeholders.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Customer Service Advisor – 6-month contract

Do you have the ability to provide top quality customer service to clients? Do you consider yourself to be a strong communicator?

A well-known insurance firm based in Kings Hill requires experienced, customer service call handlers with ideally a claims/insurance or veterinary background to work in their Pet protection team for a minimum of 6 months, potentially permanent.

ROLE

The role of the Claims Assistant is to liaise with policyholders regarding their pet insurance, and assisting them with making a claim.

On a day to day basis you will be:

– Answering incoming calls from policyholders looking to make a claim
– Providing customers with information regarding their level of cover
– Sending documents
– Using and updating the in-house system

CANDIDATE

– Strong Communicator – verbally and written
– IT literate
– Call handling experience
– Claims/ insurance or veterinary background
– 5 GCSE’s C or above

HOURS

Working hours for the claims handler are Monday – Friday 9.00am – 17.15pm

6-month contract – with the potential to become permanent

SALARY

£16,500

To be considered for the position please apply today!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Legal Secretary – Residential Property

Exciting opportunity for a Residential Property Legal Secretary to join a Top Tier Law firm recognised by Legal 500 and Chambers UK.

If you have experience working in a busy practice within their property or conveyancing team then this could be the perfect role for you.

With an office based in Sevenoaks the office is accessible to those who drive or use public transport.

The Role

– Provide support to the senior team
– General administration; prepare documentation and correspondence
– Accurately copy type and audio type through digital dictation
– Effectively use LawSoft
– Deal with clients both face to face, via the phone and on email
– Monitor and maintain lawyers diaries and calendars
– Arrange appointments

The Candidate

– ILEX or equivalent
– Audio typing speed of 55wmp – preferred
– Previous secretarial experience
– Professional telephone manner
– Previous experience working on a property/ conveyancing team

Working Hours

The role is working Monday to Friday 9am – 5.15pm

In Return

– Basic salary – £20,000 – £25,000pa
– Pension
– 22 days holiday
– Subsidised parking

For more information, or to be considered please apply today.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Legal Secretary

Do you have excellent typing skills? Do you have a minimum of 3 years recent experience as a legal secretary?
We are recruiting for an organised and dedicated Legal Secretary to work within a busy conveyancing team for a law firm based in Gravesend.

Duties of the role include:
-Providing full secretarial support
-Diary management
-Meeting and greeting client
-Audio transcription
-Submitting searches and handling telephone queries from clients and/or third parties
-General typing/correspondence and document work
-Preparing legal forms where required.

Successful applicants will have solid conveyancing experience within a legal environment and be able to use initiative. This is a busy role therefore individuals must be able to work proactively, coupled with a good client manner and technical competence.

Knowledge of Land Registry Portal, BigHand, Oyez Forms, Searchflow and/or Partner 4 Windows would be advantageous.

We are looking for individuals with exemplary organisational skills, top admin skills and the ability to spot human error and correct mistakes.

If this sounds like you, please send your CV to Ellie or call the office for more info.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…