Are you highly motivated and proactive? Do you have high-level Customer Service skills and telephone manner?
Our client, based in Kings Hill, is seeking a Validation and Compliance Officer with great team work and communication skills to join their existing team. This is a great opportunity to join a thriving organisation that places people, employees and customers, at the centre of what they do.
As an effective communicator, you will be a strong team player with a ‘can do’ attitude and have the ability to handle customer queries and complaints effectively whilst providing a professional, efficient and personalised service to our clients.
· Address the original request and the underlying needs of customers, including High Net worth Individuals.
· Conveying complex information in a concise and understandable manner.
· Obtain and collate all required documents and perform specified validation checks.
· Check validation documents for completeness before passing on to Senior Validation Officer.
· Provide validation advice to individuals, trust, venturesome and CADF teams.
· Provide guidance and advice to the Beneficiary Charity to guide them through the validation process.
· Ensure all payments are processed and completed in a timely and efficient way.
The right candidate will have:
· Demonstrable customer service experience
· Knowledge of AML
· Knowledge of Charitable purpose
· Experience of data protection laws.
· Verbal and written communication skills
· Up to date IT skills
· Great organisational skills and a methodical approach to work
· A pleasant and approachable manner
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…