Administrator Coordinator

Due to expansion a unique opportunity has arisen for a dynamic administrator to join this fantastic organisation.
As a Relocation Coordinator you will have excellent telephone manner, superb inter personal skills and be able to work unsupervised. You will also be computer literate and maintain a high degree of administrative accuracy.
Reporting into the project manager you will be responsible for coordinating the door to door household goods shipments with a high level of customer service to senior corporate personnel and their families moving across the globe.
You will issue quotes, oversee the packing process from initial survey through to delivery and unpacking. You will also deal with any issues following unpacking and subsequent claim procedures as well as much more coordination during the move process.

Working in a small friendly team you will be able to relate with your colleagues, previous experience in a service or related industry would be a distinct advantage. You must be willing to work long hours if required too.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Administrator

This is a fantastic opportunity for a junior administrative assistant to provide administrative support for a large Operations team on various projects.

This organisation is one of Europe’s leading privately held companies and pride themselves on providing a personalised service as well as executing multi-million pound contracts.

Responsibilities:

Production of Client invoices and processing of Supplier invoices.
Produce/issue documentation as directed and in support of Project Coordinators/Project Manager.
Project Administration and Support
Maintenance of records/files, initial QA of Job Files, update database records, updating various operational registers, general filing, photocopying.
Ordering / logging couriers, process sales/purchase invoices up to authorised commitment levels.
Telephone answering/handling of messages.
Project invoicing and sending out schedules as required.
Liaising with clients as required
Data Input
Preparing reports

Skill/Experience Requirements:

Solid knowledge/use of software packages i.e. Word, Excel, Outlook and PowerPoint, Access, Email.
Good organisation skills, accuracy and record keeping.
Ability to work within a team environment, or independently unsupervised, meeting target dates set.
Excellent telephone manner.
Ability to take direction in a flexible manner to meet the various Projects’ administration demands.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Sales Administrator – Part time

This is a fantastic opportunity to be a key member of this leading company. This part-time sales administrator role supports the sales administration team processing orders to ensure a high level of customer service.

Are you self-motivated and highly organised with the ability to work effectively under pressure to meet strict deadlines?

Do you have a ‘can-do’ attitude and demonstrate the capability to work flexibly in order to assist the commercial team in delivering excellent customer service?

Key Responsibilities:

The first point of contact for incoming calls

Assisting the commercial team in accurately pricing quotations for potential orders/customers

Receive and process customer sales orders onto SAGE

Responsible for management of new customer process

Maintain filing systems for sales orders and customer contracts

Assist in general administrative duties such as typing letters, updating spreadsheets, taking minutes in meetings, booking client meetings and arranging refreshments as necessary

Assist with the organisation of trade events, roadshows and any other support for the Sales team

Fronting the office reception, in the absence of other members of the team, you will be the first point of contact for all visitors and clients on site

Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so

Experience:

Sage 50 Accountants Professional or similar accountancy software

Computer literate with MS Office

Excellent written, spoken communication and numeracy skills

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Administrator / Customer Liaison

Our client is currently seeking to recruit an Administrator / Customer Service Adviser to join their well established team, based in Swanley, Kent.

You can expect a competitive salary, excellent working hours, progressive opportunities, a varied and interesting role and employment within a reputable company.

You can expect to be responsible for the following duties:
– Inputting data onto the internal database
– Managing all administrative duties (filing, photocopying, shredding etc)
– Managing incoming email correspondence
– Liaising with customers over the phone
– Supporting other members of staff with their administration
– Providing excellent customer service
– Handling incoming enquiries
– Liaising with suppliers
– Speaking with Management staff to support with the smooth running of the office

The ideal applicant will:
– Be organised and methodical
– Have the ability to multi task
– Be confident when speaking over the phone, with an excellent telephone manner
– Be able to work well as part of a team
– Have excellent computer skills, particularly when using Microsoft Office packages
– Be on a short or no notice

If you feel as though this role is right for you, apply today for immediate consideration. Alternatively, if you would like additional information, please get in touch with Alice at KHR.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Office Administrator

This is a fantastic opportunity to be a key member of the team within this leading company. This Office Administrator role supports the general office administration and acts as the first point of contact for all sales order administration and will also give you the opportunity to assist with the company marketing.

A full understanding of all aspects of the business is essential for you to help ensure the company grows and develops.

Key Responsibilities

Fronting the office reception, you will be the first point of contact for all visitors and clients on site.
Demonstrate superior customer service by making product information readily available.
Booking client meetings and arranging refreshments as necessary.
Field telephone and reception enquiries.
Answer customer enquiries and confirm customer sales orders.
Keep stock of stationery and housekeeping items and place orders to replenish.
Assist in general administrative duties such as typing letters, updating spreadsheets, taking minutes in meetings.
Maintain filing systems for sales orders and database records on Sage.
Assist with management of new customers and retrieving contact information.
Schedule appointments and meetings as necessary.
Develop product knowledge.
Potential to assist at trade shows and demonstrate the quality or uses of a product.
Assist with marketing campaigns and liaison with agencies.
Demonstrate superior time management skills and meet deadlines.
At all times comply with company policies, procedures and instructions.
Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so.

Skills, competencies and experience

Essential:

Computer literate with MS Office experience
Previous office administration experience
Excellent written and spoken communication
Excellent numeracy skills
Professional and personable
Flexible and willing to learn
Energy and drive

Desirable:

Knowledge of SAGE 50 bookkeeping
Manufacturing experience or knowledge
Minute taking experience
Understanding of marketing principles

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Help Desk Support – French

French Speaking Help Desk Support Person

We have an excellent opportunity for a French Speaking Help Desk Support Person to join a market leading company based in London. You will be joining a friendly, hard-working team, have the opportunity to grow and develop within the business and be a valued/ key member of staff.

Key responsibilities:
Key contact role providing all aspects of technical support to VIP clients in your market. Providing customers with successful interactions, even if the problem cannot be solved, going the extra mile to make things happen is vital to this role.

*Responding to all client service queries to agreed SLAs / KPIs for inbound channels
*Provide accounts with support and training via preferred channel
*Effectively use Contact Centre technology and Salesforce to record and report on queries
*Identify, provide solutions on all issues that arise
*Proactively manage own workload and escalate to 2nd Level support / CRE team in line with department procedures
*Assist all relevant teams with projects/tasks where necessary, this includes the 1st line support team, groups support where required
*Proactively develop skills and knowledge through the effective use of systems
*Communicating with various internal departments and the team in India to resolve client queries
*Attend daily stand-ups with the team, to provide information on your daily and weekly workload
*Present monthly workload report, number of customers, number of support queries, overview of top interactions
*Update the in-house CRM system with all customer correspondence
*Proactively work to retain clients through effective client support and follow up
*Proactively log client and product information
*Assist the accounts team with proactive calls to our groups / casual chains, to undertake courtesy calls and measure site satisfaction

Required skills and experience:
The ideal candidate will have

*Proven Customer Service experience (at least 2 years in a contact centre helpdesk environment)
*Previous IT technical helpdesk experience would be beneficial
*Self-starter with a good work ethic, able to work independently or as part of a team
*Extremely organised with good time management skills and attention to detail
*Service-minded
*Experience of dealing with demanding customers
*A hands-on problem solver, resilient, proactive mindset, with the ability to handle customer objections/complaints
*An excellent team player, flexible approach to differing work tasks and fluctuating priorities
*A good communicator, with excellent use of verbal and written English/Market language
*Able to absorb and explain information clearly to others

Profile
*Persuasive and influential
*Strong self-confidence, has a positive outlook and takes responsibility
*A strong can-do attitude
*Strong desire for success, doing what it takes to achieve service standards
*Willing to go the extra mile and not afraid to make decisions when required for the benefit of the client

Your hours of work will be Monday – Friday 9am – 5.30pm

Please get in touch with me, Chloe Scott at KHR Recruitment Specialists for more information

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Office Assistant (Insurance)

Do you have experience in an Insurance environment? Are you looking for a new opportunity that will broaden your skills and offer career progression?

Our client is a specialist commercial insurance broker based in Tonbridge, Kent. With over 50 years’ experience in the commercial insurance market, providing cost-effective risk management solutions, they are looking for an Office Assistant to join their team at a time of rapid growth.

As an Office Assistant, you will be supporting the office manager and two company directors in all areas of the business, including administration, policy changes, and renewals and writing new business.

Duties of the role include:
* Renewing customer insurance policies
* Scanning and uploading documents to the system
* Communicating with clients, on the phone and via email
* Writing some new business and offering quotes
* Making changes to policies and Mid Term Adjustments
* Chasing for payments and renewal instructions
* Sending Renewal instructions and other correspondence
* Supporting the office manager in all and any admin tasks
* Attending client meetings and expos/conferences with directors
* Ad hoc duties as required

This is a fantastic opportunity for someone looking to take the next step in their insurance career as well as someone looking for a long term career prospect. The opportunity for career progression is real so an ambitious, self motivated and can-do attitude is essential.

The ideal candidate will have:
* 1-2 years experience in a Insurance
* Excellent administration skills
* Great attention to detail
* Excellent telephone manner
* Experience in a similar environment
* Customer Service acumen
* A positive and flexible approach to work
* Ambition to progress in your career

You should have a good standard of numeracy and literacy but no industry qualifications are necessary.

For more info, or to apply, send CVs to Ellie or call the office.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Office Junior

OFFICE JUNIOR – Are you a proactive individual?

Do you have a willingness to learn an abundance of new skills?

Would you like to opportunity to grow and develop within a company and be a valued, key member of staff?

We have an exciting opportunity for an Office Junior to join a legal firm based in the Medway area. They are looking for a proactive, reliable and committed individual to join them on a permanent basis.

The job role:
*Answer incoming calls and filter through to correct department
*Meet and greet clients
*General reception duties
*Assist Legal Secretary’s with general admin e.g. photocopy/ file

The ideal candidate will possess the following:
*Great IT skills in Microsoft/Outlook
*Excellent telephone manner
*Experience or have a willingness to learn how to deal with difficult clients
*Learning a new case management system
*Friendly
*Team player
*Organised
*Strong communication skills both written and verbal

This is a Monday – Friday role. Your working hours will be 9am-5pm.

If this opportunity sounds like the perfect role for you please get in touch with myself, Chloe Scott at KHR Recruitment Specialists for more information.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Senior Sales Administrator

An exciting opportunity has arisen for a Senior Administrator with an analytical mind to join this fantastic manufacturing company. You will work in the admin department in a support role to assist with the growing needs of the business. The ideal candidate will need to be computer literate with exceptional numeracy skills.
Key responsibilities in this position will include co-ordination of overseas order processing, quotations and assisting with client requirements.

The role will involve close interaction with our overseas supply partners who fortunately all speak good English.

To be successful in this role you will need to have the enthusiasm and drive to make a difference.

Duties include, but not limited to:

* First point of contact for incoming calls, whether they be clients, wholesalers, contractors, suppliers or sales team.
* Raising accurately priced quotations for project opportunities within our accounting software and ensuring all tender’s receive a quote within the tender period prescribed by clients.
* In addition to regular project work the successful applicant will also be responsible to manage and maintain internal running of retail roll out clients and coordinating their store fit out program needs.
* Generating excel based cost schedules that are prepared for pricing project work
* Placing all the supplier orders and sub orders required to fulfil projects received accurately and within the time restraints that the company has agreed to meet.
* Chasing deliveries and liaising with our logistics network to co-ordinate incoming and outgoing shipments.

Skills/experience

* A problem solving attitude with an eye for detail.
* Have a practical and inquisitive mind to be able to learn a technical product.
* Previous lighting or electrical wholesale experience would be advantageous
* Prior import /export experience is desirable
* Experience of a commercial environment and a willing ‘can do’ attitude.
* Previous experience with IRIS Exchequer accounting software would be an advantage
* Good all round working knowledge of Microsoft packages, in particular Excel,
* Good written, oral/telephone manner and numeracy skills.
* Well-organised, logical and creative thinker.
* Self-motivated, highly organised and methodical team player who can work effectively under pressure to meet strict deadlines and has the relevant sense of urgency when required.
* Must be eligible to live and work in the UK, with fluent English language skills.
* Good sense of humour

Our offices are within a 10-minute walking distance from Paddock Wood mainline station.

We are looking for a bright individual who is looking to develop their career and progress within a firm.

Working Hours: Monday – Friday 9:00am – 5:30pm

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Order Processor

Our client is a leading distributor of luxury consumer goods. Established for over 20 years they currently employ 75 staff across two sites in Kent.

Due to ongoing success and growth, they are currently seeking an Order Processor to join their busy team based in Aylesford.

Responsibilities will include:

*Maintaining outstanding relationships with customers over the phone.
*Answering 70-100 inbound calls per day from existing customers.
*Processing all inbound orders.
*Providing general information and responding to enquiries both over the phone and by email.
*Liaising with field based Sales Managers.
*Liaising with customers regarding delivery dates, account queries, spares or service issues.

The ideal candidate will be able to demonstrate:

*Excellent communication and verbal skills.
*Confident telephone manner and the ability to communicate with customers at all levels.
*Proficiency in Microsoft products, including Outlook.
*The ability to multi-task.
*Excellent customer service skills.

This is a fantastic opportunity to join an established, growing business that can offer long term progression and career development. Hours will be Monday to Friday 8.30am to 5pm.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…