Updated: Mon, Sep 11, 2017 3:14 PM
Customer Support Executive opportunity has arisen for a Fluent Swedish speaker to join expanding company based in central Tunbridge Wells.
The purpose of the role is to provide 1st line helpdesk support in response to all inbound calls and emails. Dealing with high volume calls answering customer queries supporting technical products and identifying and providing solutions for any issues that arise.
The Ideal Candidate will:
Have proven customer service contact centre helpdesk experience.
Previous IT technical helpdesk experience required.
Excellent communicator with fluent written and verbal English & Swedish.
Fluency in Norwegian an advantage.
Have a good understanding of customer service in an Online business
Be a good communicator and problem solver. Be computer savvy
Have an ability to understand customer needs and respond to them.
Salary: £22,000 + 10% Bonus + 5 weeks holiday + Bank holidays + Flexible benefits.
Working rota:- 08:00 – 16:30 or 11:30 – 20:00 one Saturday per month with a day off that week.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…