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Permanent Jobs

Customer Service Representative

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Title:
Customer Service Representative
Reference:
EM/CSR_1536325935
Industry:
Call Centre and Customer Service
Location:
Kings Hill
Region:
Kent
Salary:
Up to £21100 per annum
Benefits:
Start:
ASAP
Hours:
Employment type:
Permanent

Contact details

Name:

Ellie May

Job Details

Updated: Fri, Sep 07, 2018 1:12 PM

Do you have office-based customer service experience? Do you have excellent written and spoken communication skills?

We are recruiting for positive, helpful and friendly Customer Service Representatives for our client, based in Kings hill, West Malling. As a not-for-profit organisation, our client is looking for people with a supportive manner, excellent attention to detail and an efficient approach to work.

As a Customer Service Representative in an award winning team, you will be helping new and existing customers’ on a wide variety of topics over the telephone and in writing.

Duties include:
*Handling donations
*Setting up new accounts
*Direct debits
*Email Correspondence
*Being first point of contact for customers

You will be fully trained on our products, compliance, systems and core values, so a can do attitude is essential.

The ideal candidate will:

*Have recent experience of working in a Customer Service role
*Have experience of handling customer calls and correspondence
*The ability to work to deadlines.
*Be confident with taking ownership
*Have a flexible approach to change
*Have previous experience using computer systems effectively
*Able to act professionally under pressure and maintain accuracy
*Be a team player

To apply, send CVs to Ellie or call the office for more info.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

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