Permanent Jobs

Customer Services Administrator (Quality Control)

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Title:
Customer Services Administrator (Quality Control)
Reference:
ABcsqa_1555062831
Industry:
Admin and Secretarial
Location:
Sittingbourne
Region:
Kent
Salary:
Up to £20000 per annum + Bens
Benefits:
Start:
asap
Hours:
Employment type:
Permanent

Contact details

Name:

Ali Baghdadchi

Job Details

Updated: Fri, Apr 12, 2019 9:53 AM

A wonderful client with a fantastic product range is seeking to recruit an experienced Customer Services Administrator (with exposure to quality control) to join their organisation.
The role will require you to handle various QC related customer service queries whilst undertaking the following tasks:
*Supporting in any crisis management as required
*Undertaking and supporting product and process improvements to correct, and eliminate recurring problems
*Support the resolution of customers complaints
*Placing orders and organising returns/collections
*Supporting the QC Department with ad-hoc tasks as required

Previous skills and experience required:
*Previous office-based customer service experience
*Display exemplary customer service skills
*Quality control experience would be a distinct advantage
*Be proactive and demonstrate initiative
*Display first-rate communication skills (verbal and written) both internally and externally
*Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
*Be flexible and able to adapt to changing priorities
*Have achieved a minimum of Grade C in GCSE (or equivalent) in Maths and English

Apply now for this excellent opportunity!

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