Updated: Tue, Jan 23, 2018 5:50 PM
We are currently recruiting for a leading online casino software developer who produce unparalleled games and technologies, comprehensive management tools, sophisticated ePayment integration systems and turn-key solutions for the iGaming industry.
Due to ongoing growth, they are currently seeking a native Japanese Customer Services Executive to join their London team.
Working within the Customer Service Department, the main purpose of this role is to manage their Japanese speaking customer base. You will be communicating with customers via email, online chat and phone to answer their requests in order to maximise the revenue generated from such customers. You will also be required to attend monthly product meetings to contribute the success of the brand.
The ideal candidate will be able to demonstrate the following:
Be a native Japanese speaker.
Have previous experience working as a customer service executive.
Have a good understanding of customer service in an online business.
Be a good communicator and problem solver.
Be IT literate.
Have an ability to understand customer needs and respond to them.
Must be flexible to work on a shift basis – hours of operation are Monday to Sunday between 8am and 7pm – hours for this role are 40 a week across a shift pattern.
This is an excellent opportunity to join a well established organisation that can offer ongoing training and development along with a competitive salary including bonus and other benefits.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…