Permanent Jobs

Know Your Customer Manager

Add to Job FolderSend to Friend
Know Your Customer Manager
Financial Services
Kings Hill
£36000 - £39000 per annum + Benefits
32-40 hours
Employment type:

Contact details


Cathy Taylor-Colville

Job Details

Updated: Mon, Nov 27, 2017 5:00 PM

An established financial services firm is looking for an experienced and enthusiastic Know Your Customer Team Manager with an in-depth knowledge of KYC, AML & Customer due diligence requirements.

You will lead, manage and have full line management for a team who undertake all Know Your Customer and AML checks for new and existing customers.

Key Job Responsibilities include:

*Maintaining up to date industry knowledge of KYC, AML and customer due diligence requirements
*Develop and maintain excellent relationships with existing internal and external customers and stakeholders to further the reputation of the KYC team inside and outside the organisation
*Responsible for the management and implementation of KYC and AML procedures and to identify any gaps including recommendations for improvements to working practices and procedures
*Make risk-based decisions providing clear and concise rationale for high-risk processes
*Interpret and use the AML manual and JMLSG requirements as a source of reference, determine risk levels for all customer types and ensure appropriate checks and monitoring is completed
*Manage the review of all customer account records depending on the risk level
*Work independently with minimal supervision using own initiative
*Full line management responsibility for all KYC Officers including objective setting, performance appraisals, coaching, training and development

As a Know Your Customer Manager, previous knowledge of AML requirements is ESSENTIAL alongside the practical application of regulation and policy.

The ideal candidate will be able to clearly demonstrate the presence of core competencies with regards to:

o effective communication
o influencing skills
o negotiating skills
o rapport building
o customer focus
o teamwork
o focus on achievement
o quality focus
o continuous improvement
o a team player

Personal Specification – Core Competencies, Skills & Knowledge Requirements

The ideal candidate will have a proven track record in supervising/managing a team of call handlers with an understanding of FCA and TCF guidelines.

You must be articulate, literate & numerate with excellent computer skills. A flexible approach is essential as additional/amended hours may be required to meet the business needs.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Apply Now

Apply/Enquire about this job