Updated: Sun, May 01, 2022 7:56 PM
Orders Coordinator / Bespoke Orders Lead
Near West Malling
Monday – Friday, 40 hours per week
We are working with a leading local family-run business who are looking for an experienced Orders Coordinator to support specialist/bespoke requests. Not only will you be responsible for helping maintain relationships with high-end customers by understanding their requirements and exceeding their expectations, but you will be implementing processes to streamline the function for this growing company with a global remit.
To be successful in this position you need to have a wealth of experience working in a similar capacity.
As well as a competitive salary the company offers benefits and great opportunities for career progression. There is on site parking available, but they are also close to public transport routes.
*Develop an internal process for managing and delivering against special customer requests that fall outside the normal product remit.
*Research costs of special requests to give realistic costings for the customer.
*Interpret designs and technical drawings, using practical knowledge and experience of manufacturing efficiency.
*Liaise with Design Engineers to make proposed product designs time and cost efficient (material, process and labour costs etc)
*Proactively build up a pricing structure for special requests to streamline and make the process more efficient.
*Be the central point of contact for all departments, specifically sales, design and purchasing, in the process around delivering special customer requests.
*Input with the wider business with regards to suggestions for improvements for existing processes.
*Take accountability of stock checking reports and management for sales team.
*Come from a manufacturing background
*Ability to interpret designs / technical drawings from a mechanical perspective.
*Excellent IT skills, particularly Excel with the capability to use and manage tasks through an MRP system.
*Exceptional customer service skills.
*Knowledge of machinery and machine settings would be advantageous.
*Prior experience in a bespoke order processing/coordination role
*Experience with carpentry, cabinetry or wood-based products would be beneficial.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…