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Outbound Call Handler – Insurance

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Outbound Call Handler – Insurance
£16000 - £19000 per annum + pension, holiday
Employment type:

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Hannah Collis

Job Details

Updated: Thu, Sep 14, 2017 9:34 AM

Can you provide fantastic customer service over the phone? Have you worked previously in a call centre environment?

A well- established Motor Insurance firm are currently seeking Outbound Customer Service Agents for their Claims department in Liverpool (L2).

This is a fantastic opportunity for you to join a reputable and ever growing company that focuses on developing their employees and providing a top class service.

The Role:

– To provide an outbound telephone service to our customers following a report of their
– To offer policyholders advice, support and additional services to aid in their recovery
after a road traffic accident
– Service and complete a daily workload as per the call sheet of warm leads

The Candidate:

-Attention to detail
-Strong customer service skills
-Motivated self-starter
-Persuasive, strong and confident communicator
-PC literate with excellent administration and processing skills

Experience in motor claims is advantageous but not essential.

Salary on offer is £16,000- £19,000pa.

Benefits of the role include: Pension, Holiday (20 days minimum)

The role of the First Response Handler will operate on a shift pattern.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

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