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Technical Support Manager

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Title:
Technical Support Manager
Reference:
LH/TSM_1515418660
Industry:
Manufacturing and Production
Location:
Maidstone
Region:
Kent
Salary:
£33000 - £35000 per annum + Company van
Benefits:
Start:
ASAP
Hours:
Employment type:
Permanent

Contact details

Name:

Lydia Harrington

Job Details

Updated: Mon, Jan 08, 2018 1:37 PM

An exciting opportunity has arisen for an experienced Technical Support Manager to join an exclusive luxury bathroom supplier.

The ideal Technical Support Manager will have excellent customer and communication skills, both written and verbal and have a proactive work ethic. In addition to excellent organisation and prioritisation skills with the ability to juggle many different tasks, you will have a strong commercial awareness and also an analytical approach to problem solving.

Working closely with the Customer Service Manager you will provide product support and solutions regarding fitting instructions as well as investigating faulty products. At site visits you will carry out minimal corrective work and advise customers of any parts which need replacing and book further appointments to install/replace these.

You will also support the Sales Director and Area Sales manager in the field with technical support delivering brochures and literature and installing company displays in their showrooms when travelling to different places.

As an experienced Technical Support manager you will be confident in providing advice to the Company Directors regarding proposed product developments prior to manufacturing sign off and assist when required to install prototype and finished products in the showroom or at trade shows and exhibitions.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

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