Customer Support Specialist

KHR are delighted to be partnered with an exciting new company in Kings Hill on their recruitment of a new Customer Support Specialist.

This is an extremely busy and exciting time for the company as they’re receiving more enquiries than ever and need someone to join in a critical role to ensure all inbound enquiries are converted into sales and to respond to and solve any issues quickly and efficiently.

This is a perfect opportunity for someone with previous telephone-based experience, who is passionate about offering the best service. You will work alongside the company Directors and will be joining at just the right time to have a real impact on the business and its future growth!

The Customer Support Specialist will be responsible for:

– Responding to all inbound sales enquiries, via telephone and email
– Submitting new business quotations
– Co-ordinating internal and external team members to manage enquiry conversion
– Updating sales pipeline documents
– Co-ordinating launch events
– Processing orders and returns
– Maintain & update database & customer list
– Acting as the first point of contact
– Dealing with any issues quickly and efficiently
– Assisting the Finance function with order details and POs where necessary

The ideal candidate will:

– Have excellent written and oral communication skills
– Be proficient in Microsoft Office packages
– Be able to work to deadlines
– Be organised, hard-working and able to manage workload efficiently

In return, you will receive a salary of £20-26,000 (dependent on experience) + OTE of approximately £5k a year.

If this is your perfect next step please apply with a CV ASAP or get in touch with KHR Recruitment Specialists.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Reconciliations Officer – Maternity Cover (Part-time)

Do you have experience of the Insurer Reconciliation? Have you worked in the insurance/finance sector previously? Are you looking for a flexible part-time role?

Reconciliations Officer required on a part-time (28hpw) basis to cover maternity leave for circa 9 months.

This exciting opportunity is to work for a leading Independent Insurance Broker based in Kings Hill.

Candidate Profile;

– Experience of the insurer reconciliation
– Ability to work in a team environment
– Ability to follow internal policies and procedures and adhere to deadlines
– Ability to follow terms of credit imposed by external sources
– Understand the Bordereau preparation process – Preferred
– Experience of the Acturis system – Preferred

This role is to work part-time (28hpw) for circa 9 months to cover maternity leave. The hours of work are flexible and can be completed between the hours of 9am – 5.30pm Monday to Friday.

£20,000 – £23,000 + Benefits.

For more information, please contact Victoria Eales at KHR Recruitment Specialists on 01622822810.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Cleaning Supervisor

KHR Recruitment are currently partnered with a global business who are looking to recruit a Cleaning Supervisor in the Peterborough area.

Our client is a very successful business which, since its inception in the early 1900’s has grown to be an industry leader known for offering first-class products and services.

The Cleaning Supervisor will be required to oversee a Bakery Deep Cleaning team to make sure that services are offered to the highest standard at all times.

The responsibilities of the Cleaning Supervisor will include:

– Undertaking comprehensive cleaning in various areas within customer premises, mainly bakeries
– Overseeing up to 4 cleaning operatives
– Supervising the team under your control and ensuring strict adherence to all HR, Health & Safety and safe working practices/policies
– Motivating, developing and training the deep clean team to provide the highest standard of service to customers
– Ensuring all customer requirements are fulfilled whilst ensuring maximum team efficiency
– Liaising with customer managers to develop and maintain excellent customer relationships
– Completing weekly staff rosters
– Liaising with employment agencies and payroll departments
– Monitoring and evaluating the quality of service offered to customers and resolving any gaps/issues
– Ensuring yourself, and all staff are under compliance of working Health & Safety procedures at all times and ensuring all staff are fully trained and competent – highlighting any areas for training and undertaking/raising to Line Managers

For this role you must:

– Have experience of managing a small team
– Have previous industry-related experience
– Be reliable, punctual and flexible
– Hold a full, clean UK driving license
– Live within the Peterborough area

Please note that applications from outside of the Peterborough area will not be considered.

This position is being offered as a permanent, full-time position with shifts according to 40 hours a week. On some occasions, you may be required to work in locations that may require an overnight stay (all accommodation will be paid and a £22.00 evening meal/breakfast allowance will be paid per night).

In return, you will receive a competitive salary of £18,800 pa + a very generous benefits package and company bonus scheme including paid breaks.

If interested please apply with a CV asap to avoid disappointment.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Deep Cleaning Operative

KHR is currently recruiting for a Cleaning Operative to join the growing team of a leading business, based on various sites across the Peterborough area.

A global leader in their industry, the client is offering an excellent benefits package with this role.

As a Deep Cleaning Operative, you will be required to work as part of a team to undertake Bakery cleaning duties. This may include and is not limited to, bakery equipment, ovens, restaurant areas, and facilities.

This role does involve some travel, however, you will be picked up daily from your home address to attend customer sites.

Requirements:

– You must live within the Peterborough area due to the location of other team members and commercial sites.

– Must have previous cleaning experience. Commercial experience is desirable however full training will be provided to the successful candidate.

– A valid UK driving licence (minimal endorsements) as you may be required to drive the company van at any given time.

This role is a full-time permanent position and will be paying £8.46 per hour (equivalent to £17,596 per annum salary). This company offers an excellent benefits package, as well as a fully expensed van to enable you to travel to and from work and between company sites.

As you will be working across different sites, you will be paid from the moment you leave your home address until you return home in the evening. Lunch breaks are also paid.

This role will involve some early starts, late finishes and some weekends.

To be considered for this position please apply with your up to date CV or call KHR Recruitment Specialists.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Cleaning Site Supervisor

KHR is currently partnered with a successful Commercial Cleaning business who are looking for a new Cleaning Site Supervisor to join their team in the South East.

This role is perfect for an experienced Site Supervisor from a commercial background or commercial cleaners looking to take the next step in their career.

This position will be based at the company’s Rochester office but will involve travelling to various sites across Kent, London, and the South East.

The Commercial Cleaning Supervisor will be responsible for:

– Overseeing deep cleaning projects and providing work sign off
– Liaising with clients regarding requirements and project progress
– Performing detailed surveys and providing reports and drawings
– Supervising varied teams of cleaning operatives
– Training operatives where necessary
– Ensuring cleaning supplies, chemicals and equipment are supplied and ordered where necessary
– Working closely with office staff to ensure the best service is offered to clients at all times

The ideal Cleaning Site Supervisor will have:

– A valid UK driving license (minimal endorsements)
– Previous commercial cleaning and duct-work experience
– A flexible approach to working hours
– Previous supervisory experience to some degree

Please note that you must be confident about driving in London to perform this role.

In return, you will receive a salary of £18-25,000 DOE

If interested please apply ASAP or get in touch with KHR Recruitment Specialists.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

HR Advisor

Are you an HR advisor who is capable of hitting the ground running? Are you comfortable dealing with discipline and grievance issues? Are you looking to work with a Head of HR that is inspiring, pragmatic, solutions orientated, supportive and will challenge you to progress?

This your opportunity to join a leading business as the HR Advisor at a really exciting time. The business is expanding rapidly and is investing heavily all across the business.

This is an HR generalist role and team responsibilities will include:
* Provide advice on disciplinary and grievance issues, maternity and paternity issues and flexible working practices
* Attend disciplinary and grievance meetings to partner and support line managers
* To liaise with the Payroll Bureau on a weekly basis to advise of all new starters/leavers and amendments/changes
* Absence management
* Assist the HR Officer with employee retention and employee reward
* Offering support to line managers with all capability and performance issues
* Supporting the HR Officer to train new HR initiatives, employment law updates and recruitment guidelines to the wider business
* Compile job specifications and assisting the line managers with recruitment
* Process all new starters including entering all details, processing all documents, including offer letters and contracts and create both manual and electronic personnel files
* To deal with any HR and Payroll queries
* To monitor probation periods
* To manage the leaver process for all employees exiting the business
* Conducting exit Interviews with exiting employees and advising and identifying any potential issues
* Updating and maintaining HR Policies and Procedures and employee handbooks

The ideal candidate will be confident, organised and have good communication skills with a confident and articulate telephone manner, together with solid numeracy and written English skills. We are looking for someone who has experience working in Human Resources and is looking for internal progression.

Monday to Friday
8.30 to 5.30 (Must be flexible with working week & hours)

If you feel this opportunity could suit you please contact Vicky at HR Recruitment on 01622 822810.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

CCTV Installation Engineer

Experienced Security Engineer – CCTV & Access Control

Are you an experienced CCTV installer seeking a permanent full time position?

If so our client needs you. This is a varied Security Engineer position where you will have your own fully equipped van (including tools) so you are able to visit various areas across the South East (London, Kent, Essex, Surrey and Sussex) installing CCTV and Access control both indoors and outdoors.

The ideal candidate will have vast experience of maintenance, servicing, wiring and fault finding on CCTV/access control as well as the ability to deliver first class customer service when interacting with customers.

Security Engineer duties include:
*Updating documentation relevant to installation/maintenance activities
*Relevant industry experience (preferably with Hikvision CCTV, IP & analogue, equipment and Paxton & Came/BPT access control equipment)
*Willingness to work outdoors in all weathers on a regular basis
Personality
*Hardworking
*High attention to detail
*Team player
*Reliable and consistent
*Self-motivated and ability to work alone when required
*Health and Safety knowledge
*Full UK Driving licence (B+E a benefit)
*CSCS Card
Security Engineer Benefits:
*Salary (£28k – £35k subject to experience & hours worked)
*Standard 10 hour day/50 hour week
*Overtime payable at time + third
*28 days holiday (including bank holidays)
*Company clothing provided
*Full PPE provided
*Designated quality fully equipped van and a full range of tools (travel from Swanley yard)
*Company pension scheme
*Personal growth and development within a growing business

Successful applicants will be enhanced DBS checked

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Senior Systems Analyst

Are you an experienced IT Systems Analyst? Are you a confident decision maker? Can you work to a strict deadline?

We are looking for a Senior System Analyst to work within the IT department for a luxury bespoke retailer.

Responsibilities as a Senior System Analyst:

* Project management of IT lead projects to meet tight deadlines
* Lead enhancing and maintaining the Reporting framework of the business, with a particular focus on make use of web-based tools and self service
* Understand software development life-cycle
* Liaise extensively with internal clients and stakeholders, including colleagues and developers
* Translate client requirements to clearly specified project briefs
* Identify options for potential solutions and asses them for both technical and business suitability
* Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
* Plan and working flexibly to deadlines
* Support users on change control and system updates
* Provide training to users of a new system
* Keep up to date with technical and industry developments

The ideal candidate will have:

* Web development skills – JavaScript, CSS, HTML, C# / VB.NET
* Experience of working within an IT/MI Department
* Project Management experience within an ERP environment (Sage 1000 preferred)
* Experience with SQL / SQL Reporting services and Data analysis requests
* Excellent analytical and problem-solving skills
* Must have effective communication skills and the ability to handle multiple tasks all with an attention to detail
* Confident decision maker, with an ability to work independently with little or no supervision
* Understanding of complex information and requirements
* Ability to explain complex systems in simple terms
*Excellent practical knowledge of the MS Office Suite

Monday to Friday
8:30am to 5pm
Full time, Permanent
£30k to £40k basic salary

If you feel this opportunity could suit you, please contact Vicky at KHR Recruitment on 01622 822810.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Developer – Payment Terminal Application (Android)

We are currently recruiting for a dynamic and developing organisation that are seeking to recruit an experienced Developer with an extensive background in developing payment terminal applications, Android platform.
You will be responsible for application and service development; working closely with other multi-disciplined engineers within the team to complete analysis, feasibility, design and implementation of requirements from both internal and external customers to deliver solutions into our Pre-Production and Production environments.

Duties will include:
*Analysing business requirements and user stories to design and implement new features
*Writing quality code, and unit tests in line with coding standards to satisfy business requirements
*Identifying deficiencies within the existing solution providing clear recommendations for resolution
*Act on reported problems raised by production teams
*Create, maintain, and execute unit tests against new and existing code
*Isolate software problems and produce clear and detailed analysis to fix the associated problems as they arise
*Verify implementation of work items against defined acceptance criteria in user stories
*Participate in planning, reviews, retrospectives, and estimations
*Provide recommendations for solution improvements for new and existing applications
*Embracing new technologies and techniques as they emerge

Key skills and requirements:
*Extensive experience developing payment terminal applications
*Experience working on Android platforms
*A test-first development mentality with knowledge of unit, UI testing, and testing pyramids
*Demonstrable understanding of S.O.L.I.D. principles and Object-Oriented design patterns
*Knowledge of architecture patterns such as clean, microservices etc.
*Knowledge of UI design patterns such as MVVM, MVP etc.
*Able to provide examples of clean, self-documenting, readable code
*Version Control using GIT
*Experience in the payment card industry, working with EMV and Contactless payment terminals
*Experience of working in an Agile/Scrum environment
*Knowledge of secure coding patterns and practises
*Experience working with applications that support multiple versions of Android-based OS’s
*Experience in embedded application development
*Practical experience using Azure DevOps or Visual Studio Team Services (VSTS)
*Understanding of TDD practices
*Experience of Kotlin and C/C++ programming languages
*Excellent analytical abilities with keen attention to detail

If you have the stated experience, please apply asap for this fantastic opportunity!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Backend Developer

We are currently recruiting for a dynamic and developing organisation that are seeking to recruit an experienced Backend Software Engineer/Developer with C# full-stack experience developing backend solutions

You will be responsible for terminal application development; working closely with other multi-disciplined developers in the team to complete analysis, feasibility, application design and implementation of requirements from both internal and external customers to deliver applications residing on Android payment devices.

Duties will include:

*Analysing business requirements and user stories to design and implement new features and services into an existing PaaS business
*Writing quality code, and unit tests in line with coding standards to satisfy business requirements
*Identifying deficiencies within the existing system and providing clear recommendations for resolution
*Act on reported problems raised by production teams as they arise in a timely manner
*Provide clear and concise documentation to the NetOps team in order to assist with deployments of new and existing services where major features are added
*Create, maintain, and execute unit tests against new and existing code
*Isolate software problems and produce clear and detailed analysis to fix the associated problems
*Verify implementation of work items against defined acceptance criteria in user stories
*Develop expert knowledge in our payment gateway, including but not limited to databases, networking, and service configurations

Key skills and requirements:

*Experience working with Distributed Systems and Microservices
*Excellent knowledge of C# .NET with at least commercial exposure
*Experience in creating and consuming both Web API’s
*Experience of OOP and SOLID principles, especially IOC and DI
*Experience working with .Net Core and Standard
*Experience of queueing technologies, such as RabbitMQ or NServiceBus
*Experience of C# 5.0 (.NET Framework 4.5)
*Knowledge of Mongo, Cassandra, ElasticSearch and SQL database technologies
*Experience of working in an Agile/Scrum environment
*Experience of virtualisation utilising Microsoft Azure, Virtual Machine Manager, and Docker
*Practical experience using Azure DevOps or Visual Studio Team Services (VSTS)
*Experience working with Azure DevOps/VSTS Build and Release with Octopus Deploy
*Knowledge of DevOps, Continuous Integration and Automated Deployments practices

If you have the stated experience, please apply asap for this fantastic opportunity!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…