Customer Service Adviser

Role: Customer Advisor
Location: Sevenoaks
Salary: £20,000pa – £26,000pa + Benefits

We are currently recruiting for a fantastic Fintech organisation based on the outskirts of Sevenoaks (own transportation will be required) for a number of professional individuals to join their organisation.

We have a number of opportunities within this fantastic expanding company including client services and customer services.

The ideal candidate will have:
* Experience of liaising directly with the customer on the telephone
* Ability to understand and comply with company processes, policies, and procedures
* Excellent verbal and written communication skills
* Good educational background with proficiency demonstrable in Maths and English (Testing at interview stage)
* Computer Literate, including MS Office and Email
* Must drive and have own transportation due to location

Company Benefits:
*25 Days Annual Leave Entitlement
*One additional day’s leave for your birthday
*Private Medical Cover
*Life Insurance Cover
*Self-Invested Pension Plan (SIPP)
*Employee Assistance Programme (EAP)
*Access to benefits portal
*Gym Membership discounts
*Eye Care Cost reimbursement
*Premium Bonds for children
*Office Social Activities

*Due to the nature of this role you must be fully flexible and happy to work until 8pm when needed*

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Team Leader- Single Point of Access

Team Leader- Single Point of Access
37.5 hours per week
£24,745 per annum

We are currently recruiting for a Team Leader to join a charity-run Adult social care service based in Deal, in the Single Point of Access Team.

Key Responsibilities:
.First Point of Contact to the Admin and Hub Team; providing information, advice and guidance to queries or problems.
.Support and manage Admin Support and Hub team members to deliver organisational goals and objectives
.Undertake first line management responsibilities including Reviews and PDR monitoring
.Manage and respond to referrals via the support mailbox
.Escalate issues or concerns to the Service Manager that have been raised that are unable to be resolved at a local level.
.Ensure the Admin and Hub team is resourced sufficiently to cover all tasks, liaising with the Services Manager if any shortfalls.
.Contribute to the business newsletter and promotional materials
.Attend and contribute to meetings with partners
.Ensure all organisational policies and procedures are adhered to, including (but not limited to) Safeguarding, Confidentiality, Equal Opportunities, Data protection, and Health & Safety, including lone working.

The ideal candidate will have experience of leading a team of individuals in a similar sector. They should have a good knowledge of all general admin, with strong interpersonal skills.

Ideally the role will require you to own your own transport and be able to travel to their office in Deal.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Scheduling Administrator

We have an excellent opportunity for a Scheduling Administrator to join a market-leading company based in Maidstone.

You will be joining a friendly, hard-working team and will have the opportunity to grow and develop within the business, and be a valued, key member of staff.

Responsibilities:

– Acting as first point of contact for customer enquiries
– Dealing with Engineers and external contractors
– Raising work orders
– Scheduling all engineering calls and quoted works
– Booking appointments
– Ensuring the engineer schedule is kept up to date with holiday, appointments and sickness

Candidate Profile:

– Strong administration skills
– Good communication skills
– Organised, efficient and self-motivated
– Computer literate
– Experience of working in a fast paced environment
– Flexibility to work overtime during the Summer months (May-September)

Hours of work are Monday to Friday 8.30am-5.30pm. Between May and September they operate an overtime shift rota working the occasional Saturday and up to 8pm during the week on an ad hoc flexible basis. Pay will be time and a half during the week and double time over weekends – the team generally earn another £1,000-£2,000 per annum in overtime. The overtime is flexible and offered between the team fairly, there is no requirement to do all the overtime offered.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Experienced Warehouse Operative & Forklift Driver

Experienced Warehouse Operative with a Forklift Licence required in Tonbridge.

Our client is looking for a warehouse operative with an active forklift licence.

This person will have longevity in their career and can demonstrate commitment.

This role will require you to have experience with a scanning/barcode WMS as they are implementing a new ERP system.

If this person has additional skills to offer – H&S, quality, assembly, installation, ERP management, process improvement etc, that would be beneficial, but not essential.

The opportunity comes with progression for the right individual who shows a willingness, interest and capability.

Full Time – Monday-Friday, 8.30am- 5.00pm

Requirements
* High school qualification – GCSE’s
* Active forklift truck licence – Preferably Reach Truck, but will consider Counterbalance
* WMS/ERP knowledge (scanning/barcode)
* Excellent PC skills
* Quantitative skills
* Manual dexterity
* Able to work in a busy environment and also create suitable work for themselves during quiet times
* Longevity in career
* Reading/comprehension
* Have own transport & clean licence
* Well presented
* Good work ethic
* Attention to detail
* Well organised
* Friendly
* Reliable

Please send your CV for review.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Cash and Treasury Manager

Cash and Treasury Manager (Financial Services)

Monday – Friday 39.5 hours per week
Remote working – accessibility to London is essential
Competitive salary and benefits

We are working with a leading specialist financial services provider with offices globally, who have a rare, yet exciting, opportunity for a Cash and treasury Manager.

As Cash and Treasury Manager you will monitor and manage day to day activities within the treasury function to meet financial obligations of the organisation and its clients; in addition you will review and oversee settlement of all client transactions across various worldwide offices to ensure that client trades are reconciled in a timely manner and mange liquidity with accordingly with various banking providers.

Responsibilities of the Cash and Treasury Manager:

* Monitor and manage company’s daily cash position, clients trade open positions and client forward trade positions
* Work with account management team in relation to client forward trade position
* Recommend, implement and maintain cash & treasury policies and procedures
* Regularly review cash & treasury policies and procedures, ensuring that they are implemented through tight operational practices and systems of work
* Assist in the development and implementation of new systems and sub-systems, including Treasury and banking work-stations and new office openings
* Monitor, analyse, and report on organisation cash operations
* Review and analyse the cash position
* May be required to participate in Business Continuity (BCP) activities
* Work effectively within a team to maximise potential and deliver results
* Escalate Accounts concerns

Requirements:

* 3+ years’ proven experience in cash and treasury or cash management role either for a financial services company or retail bank preferred (with experience in overseas dealings)
* Demonstrate strong analytical skills, alongside advanced problem-solving
* Be able to build trusting and collaborative relationships
* Possess excellent written and verbal communication skills
* Demonstrate strong IT skills
* Possess excellent interpersonal and communication skills

To be considered please apply today.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Payments Officer (Financial Services)

Payments Officer

Monday – Friday 39.5 hours per week (Monday to Thursday 08:30-17:30, Fridays 08:30-17:00)
Remote working
Reporting directly to the Head of Back Office

We are working with a leading specialist financial services provider with offices globally who are keen to employ an experienced Payments Officer to work fully remotely on a full-time, permanent basis.

As the Payments Officer you will be responsible for daily payments processing and ad hoc duties, including processing client money transactions, identifying client money issues whenever they arise and maintaining meticulous records.

Duties:

* Responsible for all Back Office duties related to payments, ensuring all payments are processed accurately and in a timely manner, complying with all procedures
* Complete new account opening and customer due diligence, ensuring AML due diligence checks are carried out in accordance with policy and procedures
* Complete daily monitoring of bank accounts and allocation of incoming funds
* Collate information for audit work, including balances and bank account data
* Complete prepaid currency card programmes, including setting up new business, responding to card queries, and loading and unloading card balances
* Investigate and report suspicious activity to the Head of Compliance and MLRO
* Actively seek to improve processes and workflows, provide solutions to operational problems and suggest improvements
* Support the identification, management and resolution of service affecting incidents, promptly highlighting to the Head of Back Office
* Assist in the creation, review and update of procedures with the wider team on a regular basis
* Prioritise workflow to ensure all cut-off times are strictly achieved
* Collaborate with Treasury to support the daily liquidity management process
* Ensure telephone calls and emails are responded to in a prompt, precise and professional manner
* Work effectively within the Back Office team to maximise potential and deliver results
* Deal with general stakeholder enquiries in a timely and efficient manner, including queries on past payments and client queries
* Complete other duties relevant to the role as requested by the Head of Back Office

Requirements:

* 1+ years’ proven experience in a similar payments role
* Multi-currency exposure
* Knowledge of domestic and international payments guidelines, scheme rules and regulatory framework, working knowledge of AML procedures, and understanding of reconciliation processes and statement reporting
* Demonstrate strong analytical skills, alongside advanced problem-solving
* Be able to build trusting and collaborative relationships across the Business and with external suppliers
* Confident to work on their own with limited guidance due to current home-working situation
* Possess excellent written and verbal communication skills and be able to communicate at all levels
* Demonstrate strong IT skills, including Internet and email, computers, word processing, and spreadsheets
* Demonstrate strong time management with the ability to work across multiple projects effectively

To be considered please apply today.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Reception/Administrator

Based near Ashford in Kent, this is a busy reception/administration role working for a thriving company!

Reporting to the Administration Supervisor duties are as follows:

Answer Phone calls.
Taking payments.
Meet and greet customers and visitors at the reception
Outgoing phone calls recollections / payments.
Filing and admin routines restock/invoices.
Registrations of web customers.
Processing sales order paperwork.

Hours 0730-1700, Monday to Friday, Must have own transport
Good administration skills and a confident telephone manner are required
Working knowledge of popular IT software (outlook, Excel etc)

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…