Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach.

Hours of Work:

Monday: 7:45am – 6:00pm
Tuesday: 7:45am – 6:00pm
Wednesday: 7:45am – 6:00pm
Friday: 7:45am – 1:00pm

Key Responsibilities:
– Welcoming and assisting patients in the reception area and via telephone
– Booking, amending and cancelling appointments using EMIS
– Managing clinicians’ diaries and clinic slots
– Logging patient contacts and ensuring accurate record-keeping
– Scanning, filing, uploading documents and attaching to EMIS records
– Supporting the repeat prescription process, including data entry and printing
– Processing incoming and outgoing referrals
– Sorting and actioning clinical correspondence, hospital letters and pathology results
– Managing incoming electronic workflows and allocating tasks appropriately
– Handling patient registrations, temporary patients and changes of details
– Assisting with online access requests and verifying identification
– Responding to queries on prescriptions, test results and treatment pathways
– Preparing patient paperwork before clinics, including registration packs
– Taking messages accurately and ensuring they reach the correct clinician
– Working in accordance with confidentiality, data protection and safeguarding guidelines
– Supporting the reception team with scanning clinics, audits and general administration

Essential Requirements

– Proven EMIS experience
– Previous reception or administrative experience within a medical practice
– Excellent telephone manner and communication skills
– Strong accuracy and attention to detail
– Ability to remain calm under pressure
– Reliable, organised and team-oriented

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

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