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Customer Service Administrator

Role: Customer Service Administrator
Location: Marden, Tonbridge
Salary: £25,000 – £26,000 per annum (DOE)
Hours: Monday to Friday 8am until 5pm

We are working with a leading distribution company who are actively looking for a Customer Service Administrator to start immediately. If you are a well-organised and self-motivated individual, with experience within a customer service or administration environment then this may be the role for you!

The customer service team acts as the first point of contact for customers via the telephone, email and trade counter. You will be processing orders on the internal system and liaising with all departments across the life cycle of an order. You will also manage queries and support the activities of the sales and buying teams.

Your Duties:
– Responding to customer enquiries, developing your knowledge of packaging materials
– Ensuring the CRM system is kept up to date (Contact details, customer queries, complaint management)
– Serving customers face to face (inc. handling cash)
– General administration duties
– Liaising with Purchasing, Operations and Sales colleagues with regard to customer requirements

Job Requirements:
– Customer Service experience both via telephone and face-to-face
– Computer literate and an ability to learn new systems quickly
– Attention to detail
– Flexibility and willingness to react and help as situations arise
– Ability to multi-task
– Take responsibility for key project deliverables
– A flexible, open, and positive attitude essential
– Geographical knowledge of the country and road network

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Refrigeration Engineer

We are currently recruiting for a National Refrigeration/Air Conditioning business who have been established for over 30 years and boasts an annual turnover exceeding £10 Million, they currently employ approximately 140 members of staff including 100 engineers.

Due to business growth, they are looking for an experienced Refrigeration Engineer who is capable of working on a wide range of refrigeration and air conditioning (80% refrigeration-focused) equipment including:
* Splits
* VRV’s
* Walk-in chillers/freezers
* Commercial refrigerators
* Cellar cooling
* Ice machines

The role:

– Attending customer sites (mostly pubs, restaurants, hospitality etc.) daily
– Interacting with customers

The person:

– F-Gas certified/NVQ 2/City & Guilds in Refrigeration
– Full driving licence
– Previous experience as a Field or Service Engineer in refrigeration/air conditioning is essential

Benefits include:

Competitive Salary.
Excellent overtime rates.
Company van.
Fuel Card.
Uniform.
Life Assurance.
Critical Illness cover.
Auto-enrolment pension scheme (3% employer contribution and 5% employee contribution).
Employee Assistance Programme.

This is a great opportunity to join a growing business with ongoing development and career opportunities.

Hours of work are Monday to Friday 8am-5pm.

Paint Preparation Operative

Paint Preparation Operative
£24,669.48 – £29,285.64
Outskirts of Maidstone

Mon to Thur (either 06:30 to 15:30 OR 07:30 to 16:30)

Friday (either 06:30 to 11:30 OR 07:30 to 15:30)

Overtime will be available

KHR is working with a leading manufacturer on the outskirts of Maidstone who is looking for a Paint Preparation Operative to join their team! If you or someone you know are an experienced Paint Prepper with excellent attention to detail, then this is the role for you

Duties include:
– To prepare fabricated parts for wet painting including drilling, fettling, filling,
sanding shot blasting, sealing, washing, cleaning degreasing, and masking of
components.
– Using power tools for drilling, grinding, and sanding component surfaces in line with the company’s processes
– Masking of threads and bores to protect from shot blast damage and paint ingress
– Handling these components through the blast equipment and washing equipment to achieve a good surface finish and high cleanliness level ready to accept the paint.
– Hanging components in an efficient manner for priming, painting, and baking
– Unloading components and packing for delivery to production areas and stores ensuring the paint finish is not damaged
– Day-to-day monitoring of the blast profiles
– Daily cleaning of prep lines and prep bays
– To take personal responsibility for the PPE issued and ensure it is kept in good condition at all times
– To clean and carry out regular preventative maintenance tasks on the shot blast
– Daily and weekly 5s and housekeeping duties
– To comply at all times with the company H&S policy and to ensure that all work is carried out in line with the relevant Risk Assessments
– To adhere to the Company’s environmental policies and legal duties, specifically control of emissions, management of solvents, and the disposal and recycling of
waste products

Candidate profile:
-Excellent attention to detail and ability to visually inspect each component as it is
being prepared
– Able to work to high-quality standards
– Good hand-eye coordination
– Good interpersonal skills with the ability to communicate clearly
– The ability to work as part of a team as well as independently
– Good time management

They are hiring immediately, so send in your CV today!

Branch Manager

Health Care Opportunity: Branch Manager for a New Healthcare Recruitment Office in Crawley

KHR is thrilled to partner with a leading provider of residential and private care solutions to recruit a dynamic Branch Manager for a new office in Crawley.

If you’re a self-motivated “Go-Getter” with a passion for sales and business development, this role offers you the chance to make a significant impact.

What You’ll Do:

In this pivotal role, you will drive business growth in the Crawley region by:

*Winning New Business: Proactively engage in client visits, make strategic phone calls, and implement innovative marketing strategies.
*Networking: Leverage social media, attend networking events, and identify new business leads to expand our client base.
*Client Relationship Management: Build and maintain strong client relationships, ensuring high satisfaction and long-term partnerships.
*Market Research: Conduct thorough research to stay ahead of industry trends and capitalise on emerging opportunities.
*Reporting: Provide detailed reports on business development activities, ensuring transparency and accountability.

Your Responsibilities will Include:

As a Branch Manager, you’ll also oversee the day-to-day operations of the office, including:

*Office Management: Ensure the smooth running of the branch with efficient resource allocation and administrative oversight.
*Performance Monitoring: Track and analyze team performance, providing feedback and guidance to meet branch goals.
*Mentoring and Development: Lead, mentor, and develop your team to achieve their full potential.
*Recruitment: Manage staffing needs for the branch, ensuring we attract and retain top talent.

About You:

We’re looking for someone who embodies the following qualities:

* Self-motivated: You take initiative and drive results without needing constant supervision.
*Proactive: You’re always a step ahead, anticipating needs and acting on opportunities.
*Energetic: Your enthusiasm and energy inspire those around you.
*Passionate About Sales: You thrive on winning new business and closing deals.
*Client-Focused: You put clients at the heart of everything you do, ensuring their needs are met.
*Resilient and Adaptable: You handle challenges with grace and adapt quickly to changing circumstances.
*Strong Communicator: You excel at communicating at all levels, building rapport and trust.

Salary: £40,000 + Benefits
Working Hours: 08:00-17:00 Monday- Friday

Ready to Take the Next Step?

If this sounds like the perfect opportunity for you, we’d love to hear from you. Get in touch today for an informal chat about this exciting role.

Account Handler

A fantastic opportunity has arisen for an experienced Account Handler to join a company that is going through a period of growth.

Hours 9 – 5 (Monday to Friday)

If you have circa 2 years worth of experience in a similar Account Handler role and a desire to learn then the company will offer you all the support and training you will need.

Account Handler Role Summary:

– Address client and insurer requests promptly, exceeding service standards and following
Company procedures.
– Negotiate renewals with insurers to achieve favourable outcomes for clients, maintaining
high renewal retention rates.
– Conduct active housekeeping of Task Management, issuing client invoices promptly, and
addressing outstanding activities.
– Ensure prompt debiting of renewals, and new business and actively participate in setting
up finance agreements, promptly addressing any account queries.
– Assist Account Executives in broking and placing new clients, contributing to overall team
success.
– Identify and pursue cross-selling and upselling opportunities for appropriate products to
existing clients.
– Deliver superior service by keeping promises, meeting deadlines, and ensuring professional
communication.
– Contribute to developing and implementing operational improvements company-wide.
– Maintain files appropriately for easy accessibility by others and assist colleagues with their workload as needed.
– Comply with regulatory requirements, and industry codes of practice, including CII Code of
Ethics, and the Company’s procedures and rules.
– Always ensure fair treatment of clients and manage potential conflicts of interest.
– Maintain and develop personal knowledge and skills through Continuing Professional Development (CPD), internal and external training sessions, and staying updated on technical, legal, and market developments.

Candidate profile –

– A minimum of 2 years of broking experience
– Knowledge of Property, Package Policies and Contractors All Risk, Commercial Combined.
– Strong interpersonal skills and excellent communication skills, particularly over the phone
– The ability to work efficiently under pressure and prioritise your workload.
– Excellent planning, organisational and time management skills
– Be a good team player with a drive to succeed.
– Negotiation skills
– Acts compliantly with a good understanding of regulatory requirements.
– IT literate with client systems and Microsoft packages
– Ideally, be qualified to Cert CII level or be prepared to attain this with support from the business.
– Delegated Authorities – Understand the responsibilities inherent in acting on insurers’ behalf and implementing, ensuring compliance with regulations and insurer agreements.

This is an excellent opportunity and there will be the opportunity to work hybrid after a period of training.

Quality Inspector

My client is looking for an experienced Quality Inspector to join their company. This will be a temp to perm position.

You will be required to carry out the following tasks.

– Carry out in-process inspection activity as defined by the works traveller and/or W.I.S
(crimping; soldering; torque tightening; first off Inspection etc.)
– Carry out tooling checks of crimp tools and settings in the absence of a Team Leader
– Carry out a final inspection of manufactured product to drawing, customer specification, and/or internal procedures, including dimensional & documentation checks.
– Carry out electrical testing of manufactured product to drawing, customer specification, and/or internal procedures, using ATE, multimeter, megger, or other test equipment as
required.
– Complete Final Inspection & Test Record sheet
– Complete Test Results sheets as required
– First Article Inspection.
– Carry out First Article Inspection.
– Complete First Article Inspection Report (FAIR).
– Carry out Goods Receiving inspection of the supplied product.
– Book work through on ERP system
– Record results of in-process and final inspections on the relevant statistical
spreadsheets
– Control of Calibration of Inspection and Test Equipment/test equipment verification.
– Ensuring adequate test leads/mating halves are available and controlled.
– Programming of Automatic Test Equipment
– Procurement of all necessary hardware in support of Test and Inspection equipment.
– Assist in disseminating technical details in support of contract review.
– Any other tasks as instructed by a Director or Senior Manager.

Additional Quality Inspection Requirements

– The ideal candidate needs to have job-specific proficiency and good working knowledge of standard practices, procedures, and protocols
– Interprets and applies data analysis, procedures, and policies
– Performs tasks and supports projects under general supervision
– Direction Given in Projects and Tasks
– Direct Reports – None

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Production Operative

Day Production Operatives
37.5 hours per week – £23,100pa increasing to £24,412 after 12mths
7.00am to 3.00pm / 8am – 4pm – 2.00pm

A fantastic opportunity has arisen within the production team, for Day/Evening production operatives to join a great company that takes pride in their staff.

Main Duties & Responsibilities:
* Electrical wiring and assembly in a quality-assured environment, using electrical drawings, wiring
schedules, and schematics.
* Assembly work using microscopes.
* Part and product preparation.
* Ensure manufacturing build times are met.
* Check and complete all paperwork associated with the manufacturing data pack.
* Maintain the highest level, of workmanship standards, and product quality.
* Ensure compliance with all associated procedures applicable to the manufacturing process.
* Maintain a safe working environment.
* Follow company housekeeping policy.
* Be willing to contribute to an environment of process improvement.
* Accurately log on and off the barcoding Glovia ERP system for each job process.
* Follow and adhere to the company’s policies & procedures onsite.
* Undertake additional duties and responsibilities that may be required from time to time and as instructed by the Team Leader/Production Manager.

Qualifications & Experience:
* Ideally experience as a wire person. However, full training will be provided to all employees who do not have relevant experience.
* Ideally educated to GCE “O” level standard or equivalent preferably in English, Maths, and a Science subject.
* IPC 620 certified/trained would be desirable although full training will be provided.
* Possess a versatile skill base with the capability to apply these skills across a range of tasks.
* Have basic knowledge of equipment, tools, and measuring instruments associated with the
manufacturing of electrical wiring and cable assembly.
* Ability to work on intricate and small assemblies.
* Ability to read and interpret electrical drawings, schematics, and instructions.
We provide full and comprehensive training for this role so if you do not have the desirable skills you will be trained in these skills.

Line Chef

Line Chef
£25,000pa
Dartford, Kent
Monday – Thursday 7 am-3:30 pm and Friday 7 am-1 pm
£25,000pa

KHR is working with a world-class Dartford-based company looking to hire a Line Chef for their large staff canteen on a 10-month maternity cover contract.

Responsibilities of the Line Chef will include:

* Preparing, cooking and presenting high-quality breakfast and lunch dishes in accordance with the published menu plan as set by the Chef Manager
* Supporting the Chef Manager in the development of recipes and ideas
* Acting as the responsible person in the absence of the Chef Manager, providing cover and support for junior staff members as well as creating meal plans, cooking dishes and managing the kitchen
* Taking customer orders, serving meals and snacks and operating the till
* Ensuring the food preparation, storage and serving areas are clean and hygienic in line with industry requirements and completion of the relevant HACCP cleaning record documentation
* Supporting with the daily order of stock and replenishment of items
* Supporting with the washing of tableware and cleaning of food preparation equipment, floors and other kitchen tools and areas
* Completing relevant paperwork and documentation and filing in the appropriate locations

Candidate Profile

* Experience in all aspects of cooking, baking and menu development and proven experience of
working within a similar kitchen-based environment
* Experience in the principles of Basic Food Hygiene and recognised catering regulations
* The ability to work to own initiative without close supervision; open to change, new ideas and processes
* A strong awareness of and full commitment to adherence to health and safety
* Effective team working skills, has a positive, can-do and flexible attitude
* Excellent communication skills; both written and verbal
* Basic computer literacy with experience in MS Word, Excel and Outlook
* Basic Food Hygiene Level 2 (essential)
* NVQ L2 in Hospitality or Catering (desirable)

Benefits:

* Excellent learning and development opportunities
* 25 days holiday per annum plus eight bank holidays
* Pension scheme
* Life Insurance
* Health and wellbeing initiatives
* Free onsite parking
* Social and seasonal incentives
* Early finish on a Friday

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Warehouse & Facilities Operative

We are working with a really exciting, fast-growing company based in Tunbridge Wells that manufactures a portfolio of niche products.

Due to company growth, they are currently seeking an experienced Warehouse & Facilities Operative to join them on a permanent, full-time basis.

The Warehouse & Facilities Operative will be working both alone and as part of a team with accuracy, efficiency and commitment to complete the work and strive to maintain the business performance targets and individual KPIs.

Responsibilities will include:

– Picking & packing products
– Handle ‘goods in’ (unloading, checking, storing, and administration) from suppliers
– Daily forklift use
– Ensuring that all goods that are loaded/unloaded match the relevant paperwork
– Storing and rotating stock according to company procedures
– Reporting any damaged or missing goods to the Warehouse Manager
– Keeping the warehouse environment clean and tidy and maintaining equipment
– Following workplace health and safety rules when handling goods
– Responsible for minor repairs, and scheduling of services such as fire alarm testing, -maintenance etc…

The ideal candidate will be able to demonstrate:

– Interpersonal skills – the ability to work well in a team
– Experienced with a good understanding of warehouse activities in a fast-paced environment
-Ideally previous warehouse experience
– Good timekeeper and able to work under pressure and deadlines
– Flexible and enthusiastic approach to work
– Good communication skills
– Able to work quickly, accurately, and safely
– Experienced with a Counterbalance Forklift
– Hours for this role will be Monday to Thursday 8.30 am-5 pm and Friday 8.30 am-2.30 pm plus benefits.

Sales Executive

Sales Executive
£35,000 with £5,000 Bonus – £40,000pa OTE
Sidcup
Monday to Friday 8:30 am-5 pm

KHR is currently working with an established business who are currently looking for a motivated and enthusiastic Sales Executive for their External Sales team.

This is a great opportunity for someone who is looking to develop as a Sales Executive with a fantastic company that can offer you training and progression.

Sales Executive responsibilities include:
– Sourcing new clients
– Following up on leads
– Regular client visits
– Building strong relationships with customers
– Promoting the company brand wherever possible

Candidate Profile:
– Sales-driven individual full of motivation and enthusiasm
– Great communication and customer service skills
– IT proficient/ MS Office proficient

They are looking to hire immediately so apply today!

Let KHR help you find the perfect job candidate

Job Type: All Perm