Customer Service Advisor

A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a fun office within an expanding fashion company.

This is an exciting opportunity for someone who is looking to join a well-known brand and become a valuable part of a fun, but hard-working team.

Working in modern offices within a friendly environment and parking on-site.

You will be responsible for a varied amount of tasks and duties:

– Receiving and handling inbound and outbound telephone calls.
– Gathering information and resolving queries.
– Email Correspondence and actively calling customers.
– Updating internal systems with correct and accurate information.
– Represent the company in a professional manner.

The ideal candidate would have experience working within a Customer Service environment, have a good telephone manner, have the ability to follow processes and guidelines, have excellent attention to detail, advanced Microsoft office skills and can demonstrate excellent communication skills.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Sales Administrator

Sales Administrator
Paddock Wood, (£22,000/pa – £28,000/pa depending on experience)

An exciting new opportunity has arisen for an experienced Sales Administrator to join a dynamic and well-established company based in paddock wood.
The ideal candidate with be the first point of contact for incoming calls, whether they are clients, wholesalers, contractors, suppliers or the sales team. You will also be required to support the sales team with a number of administrative duties in a fast-paced environment, providing a dependable support function for the team.

Role Responsibilities:

* You are responsible for the co-ordination of oversees order processing, quotations and assisting with client requirements.
* Raising accurately priced quotations for project opportunities within the companies accounting software, ensuring all tenders receive a quote within the tender period prescribed by clients.
* Generate excel based cost schedules that are prepared for pricing project work.
* Chasing deliveries and liaising with the logistics network to co-ordinate incoming and outgoing shipments.
* Managing and maintaining internal running of retail rollout clients and coordinating their store fit out program needs.

About You:

* Previous admin experience is essential
* You must be computer literate with excellent numeracy and communication skills
* Good all round working knowledge of Microsoft packages; Excel, Word etc
* Well organised, logical and creative thinker with a problem-solving attitude and a keen eye for detail.
* Previous experience working in a commercial environment and previous electrical wholesale or lighting experience would be an advantage
* Prior import / export experience is preferable and previous experience with IRIS Exchequer accounting software would be desirable but not essential.

If this opportunity sounds of any interest, please either call Jane at KHR on 01892 708 704 or email your CV and Cover Letter

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Sales Administrator / Sales Support Coordinator

An exciting opportunity has arisen for an experienced Sales Support Coordinator/Order Processor to join an established leading provider in their field.

You will be supporting the sales team with a number of administrative duties in a fast paced environment, providing a dependable support function for the team

Key responsibilities include
– processing new sales orders
– dealing with high volume of customer enquiries
– monitor customer accounts/check pricing and quote handling
– Liaise with account managers communicating customer feedback

The ideal candidate must have/be:
– A minimum of 1 years experience within a similar sales support, customer service or telesales role
– Strong administration and order processing skills
– Computer Literate
– Excellent customer Service skills
– Driven with a good standard of education (A level or above)
– Hands on
– This role could suit a recent graduate

This is an exciting opportunity for someone looking to grow within a rapidly expanding organisation

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Technical Customer Service Advisor

Our client is a leading family run distributor and they are seeking an adaptable and practical customer service and social media executive to join their team.
Working in this small office within a close-knit team, the role is paramount to giving new customers advice prior to making a purchases and to answer any queries they may subsequently have. Therefore it is important you can interact with customers in a polite, friendly and professional manner.

As one of the main points of contact you will be able to make your mark within this fantastic company.

Main responsibilities:
Responsibility would also be to develop and regularly update the social media platforms.
Responding to customer questions by email, phone and in person
Dealing with customers who come to their offices
Liaising with customers and carriers regarding any delivery issues
Regular updating of social media platforms

The successful candidate must:
A keen interest or knowledge in cars be a distinct advantage.
Be a quick learner and have the ability to retain information
Have good diction and possess an excellent telephone manner.
Must have a good grasp of the English language. This includes accurate spelling, grammar, hand writing and punctuation. It is important to be able to compose and respond to emails in a professional manner.
Be able to engage in direct customer interaction by phone, email and in person
Own transport essential

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

PA

Our client based in Maidstone are currently seeking an experienced PA to join their team.

Responsibilities will include:

*PA duties such as answering the Senior Management’s emails, managing the diary, screening calls, general administration, taking meeting notes, filing etc.
*Monitoring and authorising staff holiday requests.
*Organising shift rotas.
*Producing spreadsheets on Excel using company data.
*Management of a phone system.

The ideal candidate will be able to demonstrate a high level of organisational skills and have huge amounts of common sense. Previous experience working as a PA is essential, ideally within a small, local business.

This is an excellent opportunity to join an established business that can offer ongoing development and career progression along with a competitive basic salary and other benefits.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Samples Receivals Officer (Laboratory)

We are currently working with a market leading UK manufacturer of specialist products.
Due to ongoing success, they are currently seeking a temporary Samples Receivals Officer to join their team based in Sittingbourne and work in a laboratory environment.

Responsibilities will include:

*Collecting, unpacking and sorting lab samples from the early morning.
*Logging sample information quickly and efficiently.
*Delivering samples for extra testing to an onsite sub contractor.
*Liaising with customers to answer queries and reporting sample results to customers.
*General laboratory admin tasks including regular reports, minute taking, filing, safety tasks etc.

The ideal candidate will be able to demonstrate:

*Ideally some experience in a lab environment logging sample data and managing samples.
*High degree of computer literacy including the use of programmes such as Excel and Word with good spreadsheet and database expertise and fast/touch typing.
*High attention to detail and excellent data entry skills with minimal mistakes.
*Friendly and personable with excellent communication skills to give professional customer service.
*Good technical understanding and practicality. Preferably some experience in a science related field.
*Confident, competent and can be trusted to work quickly and efficiently in a team and alone.

This is initially a temporary assignment but could potentially turn into a permanent position. Hours will initially be 6am – 2.30pm Monday to Friday for the first 2 weeks for training. After these 2 weeks, the hours will be 2am to 10.30am Tuesday to Saturday (although Saturday will be approximately 2am – 7am).

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Sales Support / CRM Admin

Sales Support/CRM Admin

A new temporary position has arisen to join the Marketing team at a dynamic company. Dependant on the success of the candidate and company requirements this position has potential to become a permanent role.

The role of Sales Support/CRM Admin is to provide administrative support to the proactive and enthusiastic Marketing & Business Development team. The role will involve the cleansing and enhancing of the current CRM system ensuring it is constantly updated;

*Using existing data to ascertain current leads and contacts for accounts
*Updating contacts and leads that are no longer valid / known at said account
*If contacts listed have changed role, use suitable resources to research and make contact, if appropriate, recording the relevant new information on the CRM
*Making outgoing calls to establish and update relevant data
*Updating all fields on the CRM including Persona and Lead Source
*Merging duplicate known entries
*Develop product and industry knowledge to enhance the brand and value proposition.
*Answering of inbound calls in a clear and polite manner and directing to appropriate person, ascertaining as much detail as possible
*Office administration as required

SKILLS AND EXPERIENCE
*Proficient with Microsoft Dynamics CRM system
*Excellent eye for detail to assist with the database cleanse
*Confident being on the phone and making outbound calls to lapse or dormant accounts
*Preference is outbound calling experience, but not essential
*Skilled in the Microsoft Office Suite
*Accomplished at building rapport
*Self-motivated with a willingness to work on their own
*Maintain a customer focused approach at all times
*Takes ownership of actions
*Aptitude and past experience of the business environment is vital.
*A full clean driver’s license and vehicle is essential due to location of premises.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

PA/Office Manager

We are currently working with a manufacturing company based in Maidstone. An established business who are consistently growing year on year, are now seeking a Senior PA/Office Manager to join their successful team.

The Senior PA/Office Manager will report directly into the Operations Director and be an integral part of the business managing staff and implementing procedures.

Responsibilities will include:

*PA duties such as answering the Senior Management’s emails, managing the diary, screening calls, general administration, taking meeting notes, filing etc.
*Monitoring and authorising staff holiday requests.
*Organising rotas of engineers and call centre staff.
*Producing spreadsheets on Excel using company data.
*General compliance across the business.
*Managing company vehicles and the associated documents.
*Ensuring daily workshop sheets are produced and filed.
*Overall responsibility for all staff to include monitoring sickness, punctuality etc.
*Management of a phone system.
*Recruitment of new staff including interviewing.

The ideal candidate will be able to demonstrate a high level of organisational skills and have huge amounts of common sense. They will need to be assertive, resilient and flexible – this is a 24/7 operation so the need to take calls or deal with problems outside of core working hours may arise. Previous experience working as a PA/Office Manager is essential, as is experience of managing staff.

This is an excellent opportunity to join an established business that can offer ongoing development and career progression along with a competitive basic salary and other benefits.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…