Customer Service Coordinator

Customer Service Coordinator
Wrotham
£28,500 + On Call Bonus + Excellent Benefits

Our client is a leading Repairs and Maintenance business based in Wrotham.

Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis.

The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.

Responsibilities will include:
* Maintain internal CRM and call logging systems with updated information
* Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
* Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs

The ideal candidate will be able to demonstrate:
● Excellent customer service, organisational and administration skills
● Excellent telephone manner, confidence, and enthusiasm
● Excellent IT skills
● Experience in multi-tasking and working to tight deadlines
● An excellent team player with experience in delivering high standards of customer service

This is a fantastic opportunity to join a growing, friendly business that can offer ongoing training and development. An excellent benefits package is on offer, including 25 days holiday plus bank holidays, with an additional day at 3 years, another at 5 years, another at 10 years, and 2 more at 15 years, a pension scheme, and healthcare. Hours for this role are Monday to Friday 8 am-5 pm on-site at their office in Wrotham.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Dynamics AX Support / Optimisation Developer

We’re looking for a Dynamics AX Support & Optimisation Developer to join a fast-growing manufacturing company initially on a fixed-term contract in Maidstone. This is a hands-on, consultative role, combining technical support, development, and functional optimisation of Dynamics AX 2012/D365.

The Role:
– Provide technical support for existing Dynamics AX implementations in the UK and internationally.
– Investigate issues using X++ and SQL, implement bug fixes, and recommend solutions.
– Analyse business processes to identify gaps, inefficiencies, and underutilised features.
– Configure and optimise Dynamics AX to improve usability, accuracy, and efficiency.
– Collaborate with IT, developers, and stakeholders to implement improvements.
– Develop documentation, process guides, and deliver end-user training.
– Promote best practice and represent the business professionally.

Required Experience:
– Minimum 2 years’ experience supporting Dynamics AX (2012 R3 or D365).
– Strong functional knowledge in finance, trade & logistics, manufacturing, or retail.
– Proficient in X++ and SQL, with experience in debugging and developing solutions.
– Proven ability to analyse ERP usage, recommend improvements, and increase adoption.
– Experience in helpdesk or consultative ERP support roles.
– Excellent communication, problem-solving, and stakeholder management skills.
– Must be UK work-authorised, professional, organised, and a proactive team player.

Why Join?
– Work with a fast-growing, ambitious business.
– Gain exposure to varied projects right across the business.
– Develop your career with tailored training, international secondment opportunities, and a global professional network.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Accounting Technician (ACCA / ICAEW Qualified or Finalist)

Accounting Technician (ACCA / ICAEW Qualified or Finalist)

Location: Tunbridge Wells (Office-based)
Salary: £35,000 – £42,000 per annum (depending on experience)
Hours: Monday to Friday 9am – 5pm

A well-established and friendly accountancy practice based in Tunbridge Wells is seeking an experienced Accounting Technician to join its growing team. This is an excellent opportunity for an ACCA/ICAEW-qualified or finalist professional with strong practice experience who is looking for a stable, long-term role within a supportive, close-knit environment.

The Role

Working closely alongside the Partner, you will be responsible for managing and liaising with a varied client portfolio of approximately 100 clients, primarily owner-managed businesses, sole traders and partnerships. You will be involved in the process from bookkeeping through to final accounts, building strong client relationships and delivering a high standard of service.

This is a hands-on role suited to someone who enjoys working in a small practice environment where autonomy, quality of work and client interaction are key.

Key Responsibilities

– Bookkeeping for a varied portfolio of clients
– Preparation of trial balances
– Accounts preparation for sole traders, partnerships and limited companies
– Preparing and submitting VAT returns
– Assisting with management accounts and regular management information for selected clients
– Liaising directly with clients and responding to queries through to final accounts stage
– Supporting audit work through analysis under the guidance of a senior auditor (limited audit exposure)

The Ideal Candidate

– ACCA or ICAEW qualified, or at finalist level
– Proven experience within an accountancy practice environment
– Strong technical knowledge across bookkeeping, VAT and accounts preparation
– Confident using IRIS and cloud-based accounting software (Sage, Xero, QuickBooks)
– Well organised with excellent attention to detail
– Strong communication skills and a client-focused approach

What’s on Offer

– Competitive salary of £35,000 – £42,000 depending on experience
– Standard auto-enrolment pension scheme (NEST)
– 28 days’ holiday including bank holidays
– Parking permit provided for private road parking
– Friendly, supportive working environment within a small, established practice
– Opportunity for long-term development and progression within the firm

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Production and Packing Operative

Role: Production and Packing Operative
Location: Rochester
Hours: Various shifts available across days and nights
Salary: £25,000 – £28,000 DOE

Our client is seeking skilled Production and Packing Operatives to join their team in Rochester. This is an exciting opportunity to contribute to the production and dispatch of high-quality products while growing your career in a dynamic and supportive environment.

Position Overview

As the Production and Packing Operative, you will be working on a fast-moving production line packing products, performing quality checks on the product and setting, monitoring and cleaning of filling and packing machinery.

Roles and Responsibilities

– Ensure adherence to Good Manufacturing Practices (GMP) standards at all times
– Set, tool, and operate filling, labelling and packing machinery
– Monitor product quality and make necessary adjustments to improve machinery efficiency
– Checking of batch numbers and material quality before use against the assigned paperwork
– Working on an assembly line at a required speed to ensure that set targets and KPI’s are met
– Reporting of defects and machinery defects to the production manager
– Picking and packaging finished goods
– Complete paperwork to GMP standards and perform daily machine checks
– Maintain a clean work environment and report any issues to line managers
– Lift ingredients and machine parts up to 25 kg
– Adhere to site Health and Safety and Food Safety regulations

Candidate Profile

– Ability to work at speed with high attention to detail
– Basic tool setting/machine operating skills
– Ability to lift ingredients and machine parts up to 25 kg
– Understanding of GMP standards
– Effective communication and problem-solving skills
– Desire to learn and progress within the company

Benefits

– Company events and activities
– Company pension
– Cycle to work scheme
– Free on-site parking
– Referral programme
– x1.5 overtime rate
– 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
– Service rewards
– Private healthcare
– Annual salary reviews

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Systems / Business Analyst

Systems / Business Analyst
Maidstone
Contract: 6 months (TBC)

Overview
We are seeking an experienced Systems / Business Analyst to help our client get significantly more value from our existing ERP system. While Dynamics AX 2012 is embedded in their operations, it is not being used to its full capability. This role will focus on analysing current usage, identifying gaps and inefficiencies, recommending improvements, and leading training and adoption initiatives to ensure the system better supports the business.

This is a hands-on, consultative role requiring strong functional knowledge of Dynamics AX 2012, business process understanding, and the ability to engage and train end users.

Key Responsibilities
– Conduct a detailed assessment of how Microsoft Dynamics AX 2012 is currently used across the business
– Analyse existing business processes and map them to Dynamics AX functionality, identifying gaps, workarounds, inefficiencies, and underutilised features.
– Identify missed capabilities within Dynamics AX 2012 and recommend practical improvements, configurations, or process changes.
– Work with stakeholders to define optimised future-state processes that better leverage AX functionality.
– Configure and fine-tune Dynamics AX 2012 (within existing architecture) to improve usability, accuracy, and efficiency.
– Collaborate with IT, developers, and third-party partners where customisations or integrations are required.
– Develop clear documentation, process guides, and best-practice recommendations.
– Design and deliver role-based training for end users, power users, and administrators.
– Provide hands-on support during the implementation of improvements and during change adoption.
– Act as a trusted advisor to the business on how to continuously improve the use of Dynamics AX.

Required Skills & Experience
– Proven experience working with Microsoft Dynamics AX 2012 in a functional, consulting, or solution lead capacity.
– Strong understanding of ERP concepts and business processes (e.g., finance, procurement, inventory, manufacturing, sales, reporting).
– Demonstrated experience assessing underperforming ERP environments and improving system adoption and value.
– Ability to translate business needs into system solutions and process improvements.
– Experience delivering end-user training and change management support.
– Strong analytical, problem-solving, and documentation skills.
– Excellent communication and stakeholder management skills.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Internal Sales Advisor

Our client, a leading manufacturer of sustainable products, is looking for a dedicated Internal Sales Advisor to join their team in Aylesford. This is a great opportunity to play a key role in their customer service and sales operations, contributing directly to the company’s continued growth and success.

Position Overview:

As an Internal Sales Advisor, you will be the first point of contact for customers, distributors, and contractors. Your role is central to providing an excellent customer experience. You will manage incoming enquiries, process orders, and proactively engage with existing customers to identify new sales opportunities, ensuring a smooth and efficient service from start to finish.

Responsibilities:
– Serve as the main contact for all customer enquiries by phone and email.
– Process customer orders accurately using the company’s ERP system.
– Proactively follow up with customers regarding their orders and requirements.
– Use CRM data to identify and target sales opportunities.
– Collaborate with internal teams to ensure on-time deliveries.
– Support the external sales team with quotations and projects.
– Maintain accurate and up-to-date records in the CRM system.
– Contribute ideas to improve customer service and efficiency.

Requirements:
– Proven experience in a sales support or customer service role.
– Excellent written and verbal communication skills.
– Strong attention to detail and a high level of accuracy.
– Proficient with CRM/ERP systems and Microsoft Office, especially Excel.
– A proactive and solution-focused approach to solving problems.
– Ability to prioritise tasks in a fast-paced environment.
– A team player with strong organisational skills.

Benefits:
Annual 10% bonus
25 days holiday plus bank holidays
Wellbeing days or membership
Company pension scheme
Excellent working hours (8am-5pm Mon-Thurs, 8am-2.30pm Fri)

Alongside these benefits, you will join a collaborative and positive team. This company fosters a culture of continuous improvement and supports its employees to achieve great results together.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

MS Dynamics AX 2012 ERP Functional Lead

Microsoft Dynamics AX 2012 ERP Optimisation / Functional Lead
Maidstone
Contract: 6 months (TBC)

Overview
We are seeking an experienced Microsoft Dynamics AX 2012 specialist to help our client get significantly more value from our existing ERP system. While Dynamics AX 2012 is embedded in their operations, it is not being used to its full capability. This role will focus on analysing current usage, identifying gaps and inefficiencies, recommending improvements, and leading training and adoption initiatives to ensure the system better supports the business.

This is a hands-on, consultative role requiring strong functional knowledge of Dynamics AX 2012, business process understanding, and the ability to engage and train end users.

Key Responsibilities
– Conduct a detailed assessment of how Microsoft Dynamics AX 2012 is currently used across the business
– Analyse existing business processes and map them to Dynamics AX functionality, identifying gaps, workarounds, inefficiencies, and underutilised features.
– Identify missed capabilities within Dynamics AX 2012 and recommend practical improvements, configurations, or process changes.
– Work with stakeholders to define optimised future-state processes that better leverage AX functionality.
– Configure and fine-tune Dynamics AX 2012 (within existing architecture) to improve usability, accuracy, and efficiency.
– Collaborate with IT, developers, and third-party partners where customisations or integrations are required.
– Develop clear documentation, process guides, and best-practice recommendations.
– Design and deliver role-based training for end users, power users, and administrators.
– Provide hands-on support during the implementation of improvements and during change adoption.
– Act as a trusted advisor to the business on how to continuously improve the use of Dynamics AX.

Required Skills & Experience
– Proven experience working with Microsoft Dynamics AX 2012 in a functional, consulting, or solution lead capacity.
– Strong understanding of ERP concepts and business processes (e.g., finance, procurement, inventory, manufacturing, sales, reporting).
– Demonstrated experience assessing underperforming ERP environments and improving system adoption and value.
– Ability to translate business needs into system solutions and process improvements.
– Experience delivering end-user training and change management support.
– Strong analytical, problem-solving, and documentation skills.
– Excellent communication and stakeholder management skills.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Maintenance Engineer

Maintenance Engineer
Birmingham | Permanent | Shift Work (rota provided 1 year in advance)

Our client, a leading international manufacturer, is currently recruiting for an experienced Maintenance Engineer to join their site in Birmingham at a time of huge growth for the business.

As a Maintenance Engineer, you will play a critical role in ensuring the efficient and reliable operation of manufacturing processes. This includes carrying out routine inspections, liaising closely with production teams, maintaining equipment to the highest standards, and performing both mechanical and electrical maintenance activities.

Responsibilities of the Maintenance Engineer

– Carrying out both mechanical and electrical maintenance activities.
– Carry out routine daily preventative maintenance checks
– Work alongside the Production Team Leaders, Shift Technicians and Operators, reporting findings to your Departmental Team Leader
– Take responsibility for any specific area as required to understand its operation and fully understand the maintenance requirements and safe systems of work for that area
– Ensure that all tasks are accompanied by the relevant supporting documentation (work orders, risk assessments, etc)
– Carry out all non-planned and planned maintenance tasks promptly
– Be a front-line point of communication for Production Team Leaders, Shift Technicians and Operators during maintenance activities
– Be actively involved in projects of improvement, extension or modification of equipment to optimise efficiency, reliability and safety

Candidate Profile

– HND/HNC Mechanical or Electrical Engineering (Essential)
– Strong Mechanical and Electrical experience
– Previous experience in heavy industry and manufacturing
– Knowledge of Hydraulic/Pneumatic/Mechanical systems
– Knowledge of continuous improvement techniques.
– Attention to detail with the ability to analyse problems and take action on solutions.
– Excellent communication skills, both written and oral.
– Ability to self-organise, prioritise work and adhere to deadlines.

On top of a competitive base salary, you will also be eligible to earn a company bonus, overtime, an enhanced company pension, holiday allowance including 3 x 18 consecutive days off, and other benefits, including full access to onsite facilities (gym and canteen).

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Part-Time Finance and Royalties Clerk

Part-Time Finance and Royalties Clerk
3 days per week / 22.5 hours
Gross salary £18,028.39 – plus benefits

My client is looking for a highly accurate, reliable Finance & Royalties Clerk to join their finance team on a part-time basis. This role would suit someone with strong payroll experience and a good understanding of finance processes. The position will support day-to-day finance operations and ensure accuracy, confidentiality and compliance across both company and client accounts.

Key Responsibilities
– Processing weekly and monthly payroll, including statutory deductions
– Supporting accounts payable and receivable activities
– Maintaining accurate financial records and documentation
– Completing bank reconciliations and assisting with month-end / quarter-end reporting
– Liaising with HR and HMRC where required
– Handling payroll-related queries in a timely and professional manner
– Posting royalties and client fees onto an internal system (full training provided)
– Assisting with general admin and ad-hoc finance duties

Requirements
– Proven experience with SAGE Line 50 and SAGE Payroll – essential
– Background in payroll processing and finance administration
– Strong numerical accuracy and attention to detail
– Integrity and ability to handle confidential information
– Well-organised with strong time management skills
– Clear communicator, able to work independently
– Confident in Excel and general finance software

What My Client Offers
– Flexible 3-day working pattern
– 12 days pro-rata holiday allowance (plus bank holidays)
– Supportive and collaborative working culture
– Opportunity to contribute within a growing organisation
– Pension: 5% employer / minimum 3% employee
– Cash plan
– Employee assistance programme
– £180 annual theatre ticket allowance

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Production Operatives

WE’RE HIRING: PRODUCTION OPERATIVE
Location: Edenbridge
Shifts available:
Monday to Thursday
4 x late shift 2.00 pm to 11.00 pm
Monday to Friday
1 x 5.45am to 1.45pm

A fantastic opportunity has arisen within our production team for Production Operatives to join a company that takes real pride in its people and products.

Are you looking to grow your career in manufacturing with a company that truly values its people? We have a fantastic opportunity for a Production Operative to join a thriving and supportive production team!

What You’ll Be Doing
You’ll play a hands-on role in assembling and wiring components in a quality-assured environment. From using microscopes for precision work to reading electrical schematics and contributing to continuous improvement, every day is different and rewarding!

Full Training Provided
Don’t have electrical or wiring experience? No problem. They offer comprehensive training to help you gain the skills you need to succeed.

Ideal Candidate Profile
– Some experience in wiring or assembly (preferred but not essential)
– Good eye for detail and dexterity for small, intricate work
– Comfortable working with tools, schematics, and technical instructions
– IPC 620 trained? That’s a bonus – but they will train you if not!

If you’re enthusiastic, detail-oriented, and looking to join a company that values high standards and invests in its people, we want to hear from you.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…